Common use of Support and Maintenance Clause in Contracts

Support and Maintenance. 5.1. Medialooks shall provide you with updates, bug fixes and email support in connection with commercially licensed Products for one (1) year, unless alternative terms have been explicitly granted to you in writing by Medialooks, subject to your payment of the applicable License Fee and compliance with this License. Medialooks uses good faith efforts to address all known issues, but cannot make any warranty or guarantee on release schedules, release level updates or whether any release will be error-free and cure the known issue it was developed to address.

Support and Maintenance. 5.1. Medialooks shall provide you with updates, bug fixes and email support in connection with commercially licensed Products for one (1) yearas long as your subscription or license is active, unless alternative terms have been explicitly granted to you in writing by Medialooks, subject to your payment of the applicable License Fee and compliance with this License. Medialooks uses good faith efforts to address all known issues, but cannot make any warranty or guarantee on release schedules, release level updates or whether any release will be error-free and cure the known issue it was developed to address.