Step 1.If the complaint is not resolved, as stated in 21.4.1, the complainant, within seven Sample Clauses

Step 1.If the complaint is not resolved, as stated in 21.4.1, the complainant, within seven. 7) working days following the date of the response, or non-response, shall file a formal written grievance with the complainant’s immediate supervisor. The written statement shall contain a clear, concise statement of the grievance, the specific contract article(s) alleged to have been violated, the decision rendered at the informal level, and the specific remedy sought.