Statement of Account/Documents. The Bank has no obligation to attach invoices or similar documents paid by it or a copy thereof to the Customer’s Statement of Account. In the event that the Customer requests to obtain a copy of such documents, the Bank shall debit a service charge of SAR 60 for each copy from the Card Account. If it is proven that the Customer is not responsible for the transaction for which the relevant amounts are paid according to the documents, the Bank will refund the collected fee and cancel the debit. The Customer may call the phone number shown on the back of Card in order to inquire about any amount or condition it objects to, to know the outstanding amounts and/or communicate with the Bank through the approved channels of communication such as the Banking Phone and/or AlAhli Online.