Spanish Language Program Clause Samples
Spanish Language Program. Program Administrator may promote the Program to Spanish-speaking Customers (“SLP Participating Customers”) using the Spanish language solely as it relates to Solar Energy Systems (the “SLP”) under the following terms and conditions: (a) all sales and marketing employees, staff, agents and representatives who promote the SLP (“SLP Participant Agents”) (i) shall be fluent Spanish speakers, (ii) shall have completed any additional Training Program requirements imposed by Program Administrator, and (iii) shall conduct any and all sales and marketing presentations and communications to SLP Participating Customers in Spanish; (b) all contracts, notices, and disclosures, including the Home Solar Installation Agreement and notices of cancellation rights, must be provided in Spanish; (c) the Home Solar Installation Agreement and all Marketing Materials and disclosures prepared in Spanish by Participant and provided to SLP Participating Customers shall be an accurate translation of every term and condition in the English version of such documents; (d) the SLP Participant Agents shall present each SLP Participating Customer with a copy of any fully completed contracts and confirmations in Spanish; (e) Participant shall provide Spanish-speaking customer support to speak with Customers in Spanish; and
(f) all communications to SLP Participating Customers must be made available in English and Spanish. Program Administrator reserves the right to suspend access to the SLP at any time in its sole discretion.
