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If any item of such Software fails to operate in accordance with its Documentation within the ninety (90) days following the date You install it on Your Handheld Product or computer as applicable, You may contact RIM and RIM shall identify the support, if any, that is available for such Software (which support may be provided to You at RIM's reasonable discretion in one of a variety of forms, including in the course of telephonic or email customer support provided to You, in a generally available software fix or release, on RIM's website or in any other form of which RIM advises You).\n(vii) You acknowledge and agree that where such Software is designed to facilitate Your access to Third Party Items or Third Party Services, RIM MAY HAVE LIMITED OR NO CONTROL OVER THE FUNCTIONALITY OR PERFORMANCE OR NON- PERFORMANCE OF SUCH THIRD PARTY ITEMS OR THIRD PARTY SERVICES, AND MAY NOT BE ABLE TO PROVIDE A FIX OR WORKAROUND FOR A PROBLEM THAT YOU IDENTIFYWITH THIS SOFTWARE. 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"parents": [["definitions", "Definitions"], ["intellectual-property", "Intellectual Property"], ["representations-and-warranties-of-the-company", "REPRESENTATIONS AND WARRANTIES OF THE COMPANY"], ["miscellaneous", "Miscellaneous"], ["warranties", "Warranties"]], "size": 12581, "children": [["", ""], ["adjustment-factors", "Adjustment Factors"], ["fees-and-charges", "Fees and Charges"], ["compensation", "COMPENSATION"], ["software", "Software"]], "id": "software", "related": [["firmware", "Firmware", "Firmware"], ["hardware", "Hardware", "Hardware"], ["hardware-and-software", "Hardware and Software", "Hardware and <strong>Software</strong>"], ["embedded-software", "Embedded Software", "Embedded <strong>Software</strong>"], ["computer-software", "Computer Software", "Computer <strong>Software</strong>"]], "related_snippets": [], "updated": "2026-06-15T06:02:08+00:00", "also_ask": ["What are the essential warranties and representations to include in a software clause?", "How can the software clause be structured to maximize IP protection and limit liability?", "What are the most common negotiation pitfalls or leverage points in software clauses?", "How do enforceability standards for software clauses differ across key jurisdictions?", "What are the critical risks if the software clause lacks clear license scope or usage restrictions?"], "drafting_tip": "Define 'Software' precisely to avoid ambiguity; specify ownership and licensing terms to clarify rights; outline permitted uses to prevent misuse.", "explanation": "The 'software' clause defines the terms and conditions under which software is provided, used, or licensed within an agreement. It typically outlines the scope of permitted use, any restrictions on copying or modifying the software, and the responsibilities of each party regarding updates or support. This clause ensures that both parties understand their rights and obligations concerning the software, helping to prevent misuse and clarify ownership or licensing issues."}, "json": true, "cursor": ""}}