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It is the Client\u2019s responsibility to independently ensure that ALL software in use by Client is properly licensed, and Client agrees to maintain records of applicable licenses. Provider will not promote the use of, or knowingly support software which is not properly licensed by Client. Assistance with software audits or licensing compliance matters are billable at Provider\u2019s then- prevailing hourly rates. Provider shall not be responsible or liable to Client for any consequences from the use of software no longer under manufacturer product support or no longer supported by the software publisher (\u201cUnsupported Software\u201d). THEREFORE, CLIENT AGREES TO HOLD PROVIDER HARMLESS FROM ANY LOSS, INJURY, OR DAMAGE TO CLIENT OR ANY HARDWARE, SOFTWARE, AND/OR COMPUTER DATA OF CLIENT CAUSED BY ANY USE OF UNSUPPORTED SOFTWARE. Client shall supply Provider necessary access to its personnel, appropriate documentation and records, and facilities in order for Provider to timely perform the Services. Broadband Internet access must be provided. Provider must be provided with remote access (via VPN or other reasonable remote access) to covered equipment. Appropriate cabling to all covered computers and devices must be provided. Appropriate air conditioning and ventilation for all covered computers and devices must be provided, in order to maintain temperature and air quality as specified by the applicable hardware manufacturers. Power surge protection must be provided for all covered computers and devices. Provider must be allowed convenient and timely access to the Equipment covered under this Agreement, adequate working space and facilities within a reasonable distance of the equipment, and access to and use of all information, internal resources, and facilities determined necessary to service the equipment. Client may be required to conduct preliminary diagnostic steps or provide additional information related to a support request, prior to a technician being dispatched to Client's facility. Client must agree to assign one employee to be liaison or contact person to Provider in order to make communications between both parties effective. Client grants to Provider the explicit right to remotely access Client\u2019s network systems without the need to obtain expressed permission or consent each time remote access is established.", "size": 24, "hash": "840160feb6c654b7a5418d81e8b1eaff", "id": 4}, {"snippet_links": [{"key": "agreed-to", "type": "definition", "offset": [30, 39]}, {"key": "applicable-order", "type": "definition", "offset": [46, 62]}, {"key": "title-to", "type": "clause", "offset": [111, 119]}, {"key": "right-to-use", "type": "clause", "offset": [144, 156]}, {"key": "the-software", "type": "clause", "offset": [167, 179]}, {"key": "the-services", "type": "definition", "offset": [337, 349]}, {"key": "the-client", "type": "clause", "offset": [357, 367]}, {"key": "all-software", "type": "clause", "offset": [414, 426]}, {"key": "by-client", "type": "clause", "offset": [434, 443]}, {"key": "properly-licensed", "type": "clause", "offset": [447, 464]}, {"key": "maintain-records", "type": "definition", "offset": [487, 503]}, {"key": "applicable-licenses", "type": "definition", "offset": [507, 526]}, {"key": "support-software", "type": "definition", "offset": [579, 595]}, {"key": "assistance-with", "type": "clause", "offset": [638, 653]}, {"key": "software-audits", "type": "clause", "offset": [654, 669]}, {"key": "compliance-matters", "type": "clause", "offset": [683, 701]}, {"key": "hourly-rates", "type": "definition", "offset": [746, 758]}, {"key": "unsupported-software", "type": "clause", "offset": [760, 780]}], "samples": [{"hash": "j4iVMtTBI1N", "uri": "/contracts/j4iVMtTBI1N#software-licensing", "label": "Master Services Agreement", "score": 36.0559921265, "published": true}, {"hash": "gPKqg4liB9q", "uri": "/contracts/gPKqg4liB9q#software-licensing", "label": "Master Services Agreement", "score": 36.0418357849, "published": true}, {"hash": "9hg3IoismPy", "uri": "/contracts/9hg3IoismPy#software-licensing", "label": "Master Services Agreement", "score": 36.0040359497, "published": true}], "snippet": "Unless specifically otherwise agreed to in an applicable Order, Client represents and warrants that Client has title to or has a license or the right to use or modify the Software and has a license or right to permit Provider to use, access, or modify any software that Client has requested Provider to use, access, or modify as part of the Services. 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Datapath will license such Third-Party Software on the terms set forth in the applicable SPLA. If Customer opts to obtain a direct license for such Third Party Software with the Vendor and hires Datapath to provide Services for the management of devices upon with the Third Party Software will run, Customer agrees to provide to Datapath evidence of a current license agreement, including the software edition/version and any use limitations, or a separate Third Party Software assurance agreement whereby the Vendor certifies to Datapath the terms and scope of the applicable license and Datapath\u2019s right to provide Services related thereto (\u201cSoftware Assurance Agreement\u201d), within thirty (30) days after \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2019s request for the same. 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