Software Error Correction Sample Clauses

Software Error Correction. 2.5.2.1 Upon receipt of an error report from the software provider the Supplier must diagnose and rectify any errors that relate to a defect or issue in relation to software.
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Software Error Correction. Bug Fixes. Customer shall document and report all suspected errors or malfunctions of the Software to MobileIron via email or MobileIron’s case tracking system, and cooperate with MobileIron in its bug investigation by phone, email, and through MobileIron’s case tracking system. MobileIron will provide Customer with a trouble ticket number that Customer will use to track the status of any confirmed error or malfunction in the Software (i.e. any confirmed failure for the Software to meet the MobileIron specifications for the Software) (“Confirmed Error”). MobileIron may close the trouble ticket without further responsibility if Customer does not provide requested feedback to MobileIron within thirty (30) days of receiving a patch or workaround, or if Customer fails to respond to a request for additional information. LIMITATIONS. MobileIron is only responsible to provide Customer’s Designated Support Contacts (described below) with the Support and Maintenance Services described herein. MobileIron shall be responsible for a Confirmed Error in Software, however, MobileIron shall not be responsible for any errors in Software that cannot be reproduced by MobileIron on unmodified Software, or for software, firmware, hardware not supplied by MobileIron, or for information or memory data contained in, stored on or integrated with any Product returned to MobileIron pursuant to this SMA. Services described herein do not include any support of any failure or defect in the Product due to Customer, Customer Representatives or any damage caused by Customer or Customer Representatives from improper storage, accident, abuse or misuse of Product (or any component thereof), or if Product (or any component thereof) has been used or maintained in a manner not conforming to the requirements or suggestions in Documentation or in the Agreement, or if Product (or any component thereof) is used by Customer or Customer Representatives on unsupported platform or hardware or has been altered or modified by Customer or Customer Representative, or has had any serial number removed or defaced. Service or repair of the Product by anyone other than MobileIron (or an authorized representative of MobileIron) will void MobileIron’s obligations herein. MobileIron’s obligations stated herein shall apply only to the most current release of the Product and the prior release. If MobileIron agrees to remedy any errors or problems not covered by the terms of this SMA, MobileIron may perform such wor...
Sample 1
Software Error Correction. RAMESES shall exercise commercially reasonable efforts to correct any significant deviation from the then current published specifications for the Software (an “Error”) reported by End User in accordance with the priority level reasonably assigned to such Error by RAMESES. If an Error has caused the Software to be inoperable, or if the Error is otherwise substantial and material with respect to End User’s use of the Software, RAMESES shall, at its sole discretion and considering the nature of the Error, use commercially reasonable efforts to correct such Error or to provide a software patch, update or bypass around such Error or replace End User’s copy of the Software with another copy of the Software that corrects such Error. End User acknowledges that not all reported Errors may be capable of correction;
Sample 1
Software Error Correction. If the Software does not perform as warranted in Section 9.2, Customer shall notify Shift5 in writing and Shift5 will, as promptly as practicable, correct, replace or modify the Software at Shift’s expense (such corrections, replacements or modifications to be part of Support Services) so as to provide Customer with Software that performs as warranted. This warranty does not apply to (i) any defect, error, or malfunction caused by Customer Data, (ii) any defect, error, or malfunction caused by Customer’s or any Authorized User’s use of Software in breach of this License Agreement; or (iii) modifications to the Software or any portion thereof not made by Shift5 or with Shift5’s express consent
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Software Error Correction. Interactive hereby assumes the obligation to correct Confirmed Software Errors, as described below.
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Software Error Correction. If, during the term of this Agreement, Client determines that Software Error(s) exist, it will first follow any error procedures specified in the TriTech Documentation. If following the error procedures does not correct the Software Error, Client shall immediately notify TriTech pursuant to the guidelines and procedures described in Addendum B, setting forth the defects noted with specificity requested by TriTech. Upon notification of a reported Software Error, TriTech shall attempt to reproduce and verify the error and, if so verified, will correct the Software Error(s) in accordance with Addendum B. If TriTech is unable to reproduce the Software Error at TriTech’s facility but it is reproducible at the Client’s site, the Client may request onsite assistance. If the Client and TriTech determine that it is necessary for TriTech personnel to travel to Client’s site to reproduce the error, Client shall pay TriTech’s travel expenses incident to the on-site visit. If the reported problem is determined to have been caused by Equipment, Subcontractor Software or Hardware, or System Software, or is otherwise not attributable to the TriTech Software, Client shall, in addition, pay TriTech’s labor related to the on-site visit at its then current hourly rates for technical support and engineering.
Sample 1
Software Error Correction. We will use reasonable efforts to correct software errors reported to us during the Service Period. Within a reasonable period of time after verifying that a software error is present, we will initiate work in a diligent manner toward development of a software error correction.
Sample 1
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Related to Software Error Correction

  • Error Correction The Manager shall make adjustments to charges as required to reflect the discovery of errors or omissions in charges; provided, however, that any errors or omissions the correction of which would result in additional or increased charges or fees for Services must be corrected within [ ] years after the date of the related invoice.

  • Software Updates XXXXX agrees to keep current with software licensed from Skyward and will install new versions on a timeline approved by XXXXX governance. This timeline will be communicated by NWRDC to the Districts. School District Workstations Configuration requirements for devices and their software that school district personnel use to access WSIPC’s software modules can be found on our website: xxxxx://xxx.xxxxx.xxx/technology‐team/. State Reports XXXXX will provide, at no additional fee, all data reports required by the state that impact 50% or more of the school districts in the state. WSIPC and NWRDC will work with state agencies to gather requirements on the required data. WSIPC will inform NWRDC staff of any mandated changes to state reports and NWRDC will communicate the information to the District. Appendix B NWRDC FTE Fees Fiscal Only NWRDC Software Support Services XXXXX Software Licensing Total FTE Fee $13.63 $20.34 $33.97 $15.56 $13.08 $28.64 $24.52 $20.34 $44.86 Student Only Full Service

  • Software Warranty We warrant that the Tyler Software will perform without Defects during the term of this Agreement. If the Tyler Software does not perform as warranted, we will use all reasonable efforts, consistent with industry standards, to cure the Defect in accordance with the maintenance and support process set forth in Section C(9), below, the SLA and our then current Support Call Process.

  • Software Upgrades Software Upgrades consist of new product releases which are issued periodically and may include new functionality, enhancements, and bug fixes. Software Upgrades are provided only for standard hardware platforms and operating systems supported by COMSPOC as described in the Documentation. Software Upgrades will apply only to unmodified Software and commercially released updated versions of the Software. You are responsible for making or arranging for updates to interfaces for nonstandard devices or custom applications. Software Upgrades are provided subject to the terms and conditions of the then current and applicable COMSPOC Software License Agreement, available on COMSPOC’s website at xxxx://xxx.xxxxxxx.xxx/sla or with the deliverable Software or upon request. All major product releases and maintenance releases will be made available and may be shipped directly to you, upon request by contacting your COMSPOC point of contact or xxxxxxx@xxxxxxx.xxx. You may upgrade to the latest product version at any time during the term of the Annual Support and Upgrades Agreement. If you opt not to renew the Annual Support and Upgrade Agreement, You have 60 days from the end of the Annual Support and Upgrades Agreement term to upgrade to the latest product version available prior to the end of the Annual Support and Upgrades Agreement term. If You request an upgrade beyond this 60-day period, You will be required to renew the Annual Support and Upgrades Agreement in order to upgrade to the latest product version.

  • Antivirus software All workstations, laptops and other systems that process and/or store PHI COUNTY discloses to CONTRACTOR or CONTRACTOR creates, receives, maintains, or transmits on behalf of COUNTY must have installed and actively use comprehensive anti-virus software solution with automatic updates scheduled at least daily.

  • Service Specification The Parties have agreed upon the scope and specification of the Services provided under this Service Agreement in the Service Specification.

  • Third Party Software 1. The Software may contain third party software that requires and/or additional terms and conditions. Such required third party software notices and/or additional terms and conditions are located at xxxx://xxx.xxxxxxxxx.xxx/thirdparty/index.html and are made a part of and incorporated by reference into this XXXX. By accepting this XXXX, You are also accepting the additional terms and conditions, if any, set forth therein.

  • Licensed Software Computer program(s) provided by Contractor in connection with the Deliverables, subject to Section 14 of this Contract.

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