{"component": "clause", "props": {"groups": [{"size": 23, "samples": [{"hash": "f1MimxixDgC", "uri": "/contracts/f1MimxixDgC#software-documentation", "label": "Professional Services", "score": 33.298992157, "published": true}, {"hash": "brYwJPFKdol", "uri": "/contracts/brYwJPFKdol#software-documentation", "label": "Contract for Services", "score": 32.0726509094, "published": true}, {"hash": "4VNYrgKKTrg", "uri": "/contracts/4VNYrgKKTrg#software-documentation", "label": "Nurse Case Management System Contract", "score": 31.7797527313, "published": true}], "snippet": "Contractor agrees to provide to County, County-designated number of all manuals and other associated printed materials and updated versions thereof, which are necessary or useful to County in its use of the equipment or software provided hereunder. County shall designate the number of copies for production use and the number of copies for disaster recovery purposes and shall provide this information to Contractor. If additional copies of such documentation are required, Contractor shall provide such manuals at the request of County. The requesting agency/department shall be billed for the manuals and any associated costs thereto by invoice. Contractor agrees to provide such additional manuals at prices not in excess of charges made by Contractor to its best customers for similar publications. Contractor further agrees that County may reproduce such manuals for its own use in maintaining the equipment or software provided hereunder. County agrees to include Contractor\u2019s copyright notice on any such documentation reproduced in accordance with copyright instructions to be provided by Contractor.", "snippet_links": [{"key": "to-provide", "type": "clause", "offset": [18, 28]}, {"key": "designated-number", "type": "definition", "offset": [47, 64]}, {"key": "printed-materials", "type": "definition", "offset": [101, 118]}, {"key": "updated-versions", "type": "clause", "offset": [123, 139]}, {"key": "county-in", "type": "definition", "offset": [182, 191]}, {"key": "software-provided", "type": "clause", "offset": [220, 237]}, {"key": "county-shall", "type": "clause", "offset": [249, 261]}, {"key": "number-of-copies", "type": "clause", "offset": [276, 292]}, {"key": "production-use", "type": "definition", "offset": [297, 311]}, {"key": "disaster-recovery", "type": "definition", "offset": [341, 358]}, {"key": "to-contractor", "type": "definition", "offset": [403, 416]}, {"key": "copies-of", "type": "definition", "offset": [432, 441]}, {"key": "contractor-shall-provide", "type": "clause", "offset": [475, 499]}, {"key": "of-county", "type": "clause", "offset": [528, 537]}, {"key": "requesting-agency", "type": "definition", "offset": [543, 560]}, {"key": "associated-costs", "type": "clause", "offset": [612, 628]}, {"key": "contractor-to", "type": "clause", "offset": [745, 758]}, {"key": "county-agrees", "type": "clause", "offset": [946, 959]}, {"key": "copyright-notice", "type": "definition", "offset": [984, 1000]}, {"key": "in-accordance-with", "type": "definition", "offset": [1038, 1056]}, {"key": "instructions-to", "type": "definition", "offset": [1067, 1082]}, {"key": "provided-by-contractor", "type": "clause", "offset": [1086, 1108]}], "hash": "3a1c0beb860e10a8d898ea40b8e7401c", "id": 1}, {"size": 6, "samples": [{"hash": "7t8Fah7t3fu", "uri": "/contracts/7t8Fah7t3fu#software-documentation", "label": "Sample Contract", "score": 26.3921966553, "published": true}, {"hash": "hLS8IQeELwl", "uri": "/contracts/hLS8IQeELwl#software-documentation", "label": "Case Management System Contract", "score": 26.3374404907, "published": true}], "snippet": "Vendor will provide _________ complete sets of documentation for each Software order, including technical, maintenance, and installation information. Vendor shall also provide _______ complete sets of documentation for each updated version of Software that Vendor provides pursuant to the Software Upgrades and Enhancements section. Vendor shall provide the documentation on or before the date Vendor delivers its respective Software. There shall be no additional charge for this documentation or the updates, in whatever form provided. Vendor\u2019s Software documentation shall be comprehensive, well structured, and indexed for easy reference. If Vendor maintains its technical, maintenance and installation documentation on a web site, Vendor may fulfill the obligations set forth in this section by providing Purchaser access to its web-based documentation information. Vendor may also provide such information on CD-ROM. Vendor grants Purchaser the right to make derivative works, update, modify, copy, or otherwise reproduce the documentation furnished pursuant to this section at no additional charge.", "snippet_links": [{"key": "vendor-will-provide", "type": "clause", "offset": [0, 19]}, {"key": "complete-sets", "type": "clause", "offset": [30, 43]}, {"key": "software-order", "type": "clause", "offset": [70, 84]}, {"key": "installation-information", "type": "clause", "offset": [124, 148]}, {"key": "updated-version", "type": "definition", "offset": [224, 239]}, {"key": "software-upgrades-and-enhancements", "type": "clause", "offset": [289, 323]}, {"key": "provide-the", "type": "clause", "offset": [346, 357]}, {"key": "additional-charge", "type": "definition", "offset": [453, 470]}, {"key": "if-vendor", "type": "clause", "offset": [642, 651]}, {"key": "installation-documentation", "type": "clause", "offset": [693, 719]}, {"key": "web-site", "type": "definition", "offset": [725, 733]}, {"key": "the-obligations", "type": "clause", "offset": [754, 769]}, {"key": "access-to", "type": "definition", "offset": [819, 828]}, {"key": "information-on", "type": "clause", "offset": [899, 913]}, {"key": "right-to-make-derivative-works", "type": "clause", "offset": [950, 980]}, {"key": "reproduce-the-documentation", "type": "clause", "offset": [1017, 1044]}], "hash": "8ab85a7fe3923e826252bb303e387d97", "id": 3}, {"size": 9, "samples": [{"hash": "aWZscKSZJ7q", "uri": "/contracts/aWZscKSZJ7q#software-documentation", "label": "Contract for Electronic Health Record System Maintenance and Support", "score": 31.1720581055, "published": true}, {"hash": "fHMMdzD07W9", "uri": "/contracts/fHMMdzD07W9#software-documentation", "label": "Contract for Electronic Health Record System Maintenance and Support", "score": 30.8668060303, "published": true}, {"hash": "6MdhK0XwkFX", "uri": "/contracts/6MdhK0XwkFX#software-documentation", "label": "Contract for Electronic Records Management System", "score": 30.0878677368, "published": true}], "snippet": "Contractor agrees to provide to County, County-designated number of all manuals and other associated printed materials and updated versions thereof, which are necessary or useful to County in its use of the equipment or software provided hereunder. County shall designate the number of copies for production use and the number of copies for disaster recovery purposes and shall provide this information to Contractor.", "snippet_links": [{"key": "to-provide", "type": "clause", "offset": [18, 28]}, {"key": "designated-number", "type": "definition", "offset": [47, 64]}, {"key": "printed-materials", "type": "definition", "offset": [101, 118]}, {"key": "updated-versions", "type": "clause", "offset": [123, 139]}, {"key": "county-in", "type": "definition", "offset": [182, 191]}, {"key": "software-provided", "type": "clause", "offset": [220, 237]}, {"key": "county-shall", "type": "clause", "offset": [249, 261]}, {"key": "number-of-copies", "type": "clause", "offset": [276, 292]}, {"key": "production-use", "type": "definition", "offset": [297, 311]}, {"key": "disaster-recovery", "type": "definition", "offset": [341, 358]}, {"key": "to-contractor", "type": "definition", "offset": [403, 416]}], "hash": "27fb989b7abc52f7b71138605beb6601", "id": 2}, {"size": 3, "samples": [{"hash": "hfXHcEKjHcH", "uri": "/contracts/hfXHcEKjHcH#software-documentation", "label": "Contract for the Supply of Products", "score": 32.8456039429, "published": true}, {"hash": "OE4QPS7Yx", "uri": "/contracts/OE4QPS7Yx#software-documentation", "label": "Supply Agreement", "score": 32.8456039429, "published": true}, {"hash": "6CvbjIyM6xi", "uri": "/contracts/6CvbjIyM6xi#software-documentation", "label": "Supply Agreement", "score": 32.5963096619, "published": true}], "snippet": "Customer may make one copy only of the Software Documentation for each of the End Users stipulated in Condition 7.3.6.", "snippet_links": [{"key": "customer-may", "type": "clause", "offset": [0, 12]}, {"key": "the-software", "type": "definition", "offset": [35, 47]}, {"key": "end-users", "type": "definition", "offset": [78, 87]}, {"key": "in-condition", "type": "clause", "offset": [99, 111]}], "hash": "d69a46a68aeb15f1dde8f49baf3c5f87", "id": 5}, {"size": 4, "samples": [{"hash": "igw7ICMDp3u", "uri": "/contracts/igw7ICMDp3u#software-documentation", "label": "Software Maintenance and Database Hosting Services Agreement", "score": 35.0591201782, "published": true}, {"hash": "b6mBj0qQExr", "uri": "/contracts/b6mBj0qQExr#software-documentation", "label": "Software and Professional Services Agreement", "score": 32.893863678, "published": true}, {"hash": "aqAzpViKMiI", "uri": "/contracts/aqAzpViKMiI#software-documentation", "label": "Software Maintenance and Database Hosting Services", "score": 31.6921577454, "published": true}], "snippet": "County may utilize ImageTrend University to gain access to all materials related to the software products. ImageTrend University provides a library of resources, including educational videos, manuals, quick guides and help documents for all ImageTrend products. Online education materials are available to County under this Contract. Contractor further agrees that County may reproduce such materials for its own use in maintaining the equipment or software provided hereunder. County agrees to include Contractor\u2019s copyright notice on any such documentation reproduced in accordance with copyright instructions to be provided by Contractor.", "snippet_links": [{"key": "access-to", "type": "definition", "offset": [49, 58]}, {"key": "related-to", "type": "clause", "offset": [73, 83]}, {"key": "software-products", "type": "clause", "offset": [88, 105]}, {"key": "education-materials", "type": "definition", "offset": [269, 288]}, {"key": "available-to", "type": "definition", "offset": [293, 305]}, {"key": "under-this-contract", "type": "clause", "offset": [313, 332]}, {"key": "software-provided", "type": "clause", "offset": [449, 466]}, {"key": "agrees-to", "type": "clause", "offset": [485, 494]}, {"key": "copyright-notice", "type": "definition", "offset": [516, 532]}, {"key": "in-accordance-with", "type": "definition", "offset": [570, 588]}, {"key": "instructions-to", "type": "definition", "offset": [599, 614]}, {"key": "provided-by-contractor", "type": "clause", "offset": [618, 640]}], "hash": "8a76ed8c8b367680cac57b4c4ce3c45c", "id": 4}, {"size": 2, "samples": [{"hash": "cnHKksRJexY", "uri": "/contracts/cnHKksRJexY#software-documentation", "label": "Master Services Agreement", "score": 26.1704311371, "published": true}, {"hash": "1JcePYbbCGq", "uri": "/contracts/1JcePYbbCGq#software-documentation", "label": "Master Services Agreement", "score": 26.1704311371, "published": true}], "snippet": "Service Provider shall deliver to DIR all necessary and reasonable documentation for any Software provided or delivered to the DIR Customers by Service Provider as part of the Services, including user, systems, operating and program manuals (collectively, the \u201cSoftware Documentation\u201d). The Software Documentation shall include documents such as but not limited to, program narratives, external and internal system specifications (input, output, interface edit record descriptions, job flow charts, database specifications, control file specifications, sample output reports, program lists and file descriptions), reference manuals, user procedures (data entry instructions, recovery and restart instructions, set-up and error correction and accounting control procedures), operating instructions (referring to hardware as necessary), program cross-references, programming conventions and command structure description and operational instructions (including a completed operator-run instruction form for each job stream, all special instructions for handling input or output and instructions and samples for alignment of forms).", "snippet_links": [{"key": "provider-shall", "type": "clause", "offset": [8, 22]}, {"key": "deliver-to", "type": "definition", "offset": [23, 33]}, {"key": "reasonable-documentation", "type": "clause", "offset": [56, 80]}, {"key": "software-provided", "type": "clause", "offset": [89, 106]}, {"key": "dir-customers", "type": "definition", "offset": [127, 140]}, {"key": "by-service-provider", "type": "clause", "offset": [141, 160]}, {"key": "the-services", "type": "definition", "offset": [172, 184]}, {"key": "program-manuals", "type": "definition", "offset": [225, 240]}, {"key": "the-software", "type": "definition", "offset": [287, 299]}, {"key": "not-limited", "type": "clause", "offset": [350, 361]}, {"key": "system-specifications", "type": "definition", "offset": [408, 429]}, {"key": "file-specifications", "type": "clause", "offset": [532, 551]}, {"key": "output-reports", "type": "definition", "offset": [560, 574]}, {"key": "program-lists", "type": "definition", "offset": [576, 589]}, {"key": "data-entry", "type": "clause", "offset": [650, 660]}, {"key": "error-correction", "type": "definition", "offset": [721, 737]}, {"key": "control-procedures", "type": "clause", "offset": [753, 771]}, {"key": "operating-instructions", "type": "definition", "offset": [774, 796]}, {"key": "referring-to", "type": "definition", "offset": [798, 810]}, {"key": "command-structure", "type": "clause", "offset": [889, 906]}, {"key": "operational-instructions", "type": "definition", "offset": [923, 947]}, {"key": "instruction-form", "type": "definition", "offset": [984, 1000]}, {"key": "special-instructions", "type": "clause", "offset": [1026, 1046]}], "hash": "80e2a6809fb3f7cffd70f90fd4dbec6c", "id": 10}, {"size": 2, "samples": [{"hash": "emfbEVrZUgJ", "uri": "/contracts/emfbEVrZUgJ#software-documentation", "label": "Procurement Agreement", "score": 25.6632442474, "published": true}, {"hash": "dMz8e41YBxU", "uri": "/contracts/dMz8e41YBxU#software-documentation", "label": "Procurement Agreement", "score": 24.2162895203, "published": true}], "snippet": "Supplier shall provide Customer with one (1) set of all Software Documentation in electronic or paper format relating to the version of the Software licensed to Customer if made available by the software manufacturer. For custom developed software by the Supplier; Supplier will provide one (1) set of all Software Documentation in electronic or paper format and represents and warrants that the Software Documentation shall be sufficient to enable Customer to obtain the benefits of the Software.", "snippet_links": [{"key": "supplier-shall", "type": "clause", "offset": [0, 14]}, {"key": "all-software", "type": "clause", "offset": [52, 64]}, {"key": "paper-format", "type": "clause", "offset": [96, 108]}, {"key": "relating-to", "type": "definition", "offset": [109, 120]}, {"key": "the-software", "type": "definition", "offset": [136, 148]}, {"key": "to-customer", "type": "clause", "offset": [158, 169]}, {"key": "available-by", "type": "definition", "offset": [178, 190]}, {"key": "developed-software", "type": "definition", "offset": [229, 247]}, {"key": "the-supplier", "type": "definition", "offset": [251, 263]}, {"key": "provide-one", "type": "clause", "offset": [279, 290]}, {"key": "benefits-of", "type": "clause", "offset": [472, 483]}], "hash": "95d607074cb5c4e2c50d97bd58be309d", "id": 7}, {"size": 2, "samples": [{"hash": "h7AZFe0umwd", "uri": "/contracts/h7AZFe0umwd#software-documentation", "label": "Merger Agreement (Moviefone Inc)", "score": 18.0, "published": true}, {"hash": "dXn5KXGdUDF", "uri": "/contracts/dXn5KXGdUDF#software-documentation", "label": "Merger Agreement (America Online Inc)", "score": 18.0, "published": true}], "snippet": "The Company shall deliver to Parent at or prior to the Effective Time copies of all material documentation relating to the use, maintenance and operation of the Software.", "snippet_links": [{"key": "the-company-shall", "type": "clause", "offset": [0, 17]}, {"key": "to-parent", "type": "definition", "offset": [26, 35]}, {"key": "prior-to-the-effective-time", "type": "clause", "offset": [42, 69]}, {"key": "copies-of-all", "type": "clause", "offset": [70, 83]}, {"key": "relating-to", "type": "definition", "offset": [107, 118]}, {"key": "operation-of-the-software", "type": "clause", "offset": [144, 169]}], "hash": "50b8c7bd1fbfd4c4298cfd5023f00da6", "id": 9}, {"size": 2, "samples": [{"hash": "ccmdZ6LKuWH", "uri": "/contracts/ccmdZ6LKuWH#software-documentation", "label": "Terms of Use", "score": 32.3162765503, "published": true}, {"hash": "7hYCsIf3Tro", "uri": "/contracts/7hYCsIf3Tro#software-documentation", "label": "Terms of Use", "score": 25.6064338684, "published": true}], "snippet": "the software user manual as well as any other documentary materials provided by \u2587\u2587\u2587\u2587\u2587\u2587 as part of the Main Agreement.", "snippet_links": [{"key": "user-manual", "type": "definition", "offset": [13, 24]}, {"key": "materials-provided", "type": "clause", "offset": [58, 76]}, {"key": "main-agreement", "type": "definition", "offset": [102, 116]}], "hash": "9c416c449b644d95b0bcccedff4dbba9", "id": 8}, {"size": 3, "samples": [{"hash": "hylzDiF2xZX", "uri": "/contracts/hylzDiF2xZX#software-documentation", "label": "Business Partner Memorandum of Agreement", "score": 25.846157074, "published": true}, {"hash": "43ipTIqcis7", "uri": "/contracts/43ipTIqcis7#software-documentation", "label": "Business Partner Memorandum of Agreement", "score": 25.846157074, "published": true}, {"hash": "cfamajBiRV", "uri": "/contracts/cfamajBiRV#software-documentation", "label": "Memorandum of Agreement", "score": 20.5715255737, "published": true}], "snippet": "The Licensee shall at all times utilise, for its training purposes, the Software Documentation, including any training manuals, provided to it by the Licensor. The Licensee undertakes not to vary, amend or modify the Software Documentation unless the prior written approval of the Licensor has been obtained.", "snippet_links": [{"key": "the-licensee-shall", "type": "clause", "offset": [0, 18]}, {"key": "at-all-times", "type": "definition", "offset": [19, 31]}, {"key": "training-purposes", "type": "clause", "offset": [49, 66]}, {"key": "the-software", "type": "definition", "offset": [68, 80]}, {"key": "training-manuals", "type": "clause", "offset": [110, 126]}, {"key": "by-the-licensor", "type": "clause", "offset": [143, 158]}, {"key": "the-licensee-undertakes", "type": "clause", "offset": [160, 183]}, {"key": "approval-of", "type": "definition", "offset": [265, 276]}], "hash": "38d8dee32a1fd78eb71897a28f065ab6", "id": 6}], "next_curs": "Cl8SWWoVc35sYXdpbnNpZGVyY29udHJhY3RzcjsLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2Ih9zb2Z0d2FyZS1kb2N1bWVudGF0aW9uIzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"size": 126, "children": [["", ""], ["payment-terms", "PAYMENT TERMS"], ["compensation", "COMPENSATION"], ["rights-of-third-parties", "Rights of Third Parties"], ["no-access-for-third-parties", "No Access for Third Parties"]], "parents": [["expenditure-limit", "Expenditure Limit"], ["intellectual-property", "Intellectual Property"], ["authority", "Authority"], ["representations-and-warranties-of-the-company", "REPRESENTATIONS AND WARRANTIES OF THE COMPANY"], ["services", "Services"]], "title": "Software Documentation", "id": "software-documentation", "related": [["source-documentation", "Source Documentation", "Source Documentation"], ["software-and-documentation", "Software and Documentation", "Software and Documentation"], ["licensed-documentation", "Licensed Documentation", "Licensed Documentation"], ["technical-documentation", "Technical Documentation", "Technical Documentation"], ["product-documentation", "Product Documentation", "Product Documentation"]], "related_snippets": [], "updated": "2025-07-10T05:58:13+00:00", "also_ask": ["What minimum documentation standards should be mandated to ensure usability and legal compliance?", "How can the clause allocate responsibility for updates and error corrections in documentation?", "What are the risks if documentation is incomplete or inaccurate, and how can liability be addressed?", "How does this clause compare to industry norms or regulatory requirements for software documentation?", "What evidence is needed to prove breach or compliance with documentation obligations in court?"], "drafting_tip": "Specify required documentation types and formats to ensure clarity; set delivery timelines to guarantee timely access; define update obligations to maintain relevance.", "explanation": "The Software Documentation clause defines the requirements and obligations related to providing written materials that describe the use, features, and maintenance of the software. Typically, this clause specifies the type of documentation to be delivered, such as user manuals, installation guides, or API references, and may set standards for format, language, and delivery timelines. Its core practical function is to ensure that the recipient has sufficient information to effectively use, support, and maintain the software, thereby reducing misunderstandings and support issues."}, "json": true, "cursor": ""}}