SLA dispute resolution Sample Clauses
The SLA Dispute Resolution clause establishes the process for addressing disagreements between parties regarding the interpretation or fulfillment of Service Level Agreements (SLAs). Typically, this clause outlines steps such as initial negotiation, escalation to higher management, and, if necessary, mediation or arbitration to resolve disputes. By providing a clear, structured method for handling conflicts, it helps prevent prolonged disruptions and ensures that both parties have a fair opportunity to resolve issues efficiently and amicably.
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SLA dispute resolution. Any disputes related to the Service Providers’ obligations under the Service Level Agreement will be resolved according to clause 30 of the Panel Contract.
SLA dispute resolution. All disagreements or differences between ACPO and the CRB pertaining to this Agreement shall be referred to the Home Office Sponsor Unit. The parties will use their best endeavours to achieve the resolution of a disagreement within 28 days of escalation or such longer period as they may agree.