Common use of Shareholder Transactions Clause in Contracts

Shareholder Transactions. (a) Process shareholder purchase and redemption orders. (b) Set up account information, including address, dividend option, taxpayer identification numbers and wire instructions. (c) Issue confirmations for purchases, redemptions and other confirmable transactions. (d) Issue periodic statements for shareholders. (e) Process transfers and exchanges. (f) Process dividend payments, including the purchase of new shares, through dividend reimbursement. (g) Where applicable, process redemption fee as stated in the Fund Prospectus. (h) Provide personnel to respond to telephone inquiries from dealers, shareholders and prospective shareholders. Provide assistance to sales representatives with establishing accounts. (i) Research/resolve account documentation issues (j) Assist with shareholder and tax form questions (k) Provide 24 hour voice-response system.

Appears in 2 contracts

Sources: Administrative and Transfer Agency Services Agreement (Diamond Hill Funds), Services Agreement (Diamond Hill Funds)

Shareholder Transactions. (a) Process shareholder purchase and redemption orders. (b) Set up account information, including address, dividend option, taxpayer identification numbers and wire instructions. (c) Issue confirmations for purchases, redemptions and other confirmable transactions. (d) Issue periodic statements for shareholders. (e) Process transfers and exchanges. (f) Process dividend payments, including the purchase of new shares, through dividend reimbursement. (g) Where applicable, process redemption fee as stated in the Fund Prospectus. (h) Provide personnel to respond to telephone inquiries from dealers, shareholders and prospective shareholders. Provide assistance to sales representatives with establishing accounts. (i) Research/resolve account documentation issues (j) Assist with shareholder and tax form questions (k) Provide 24 hour voice-response system.

Appears in 1 contract

Sources: Administrative and Transfer Agency Services Agreement (Diamond Hill Securitized Credit Fund)