SERVICES SUMMARY. This package of services from the Nortel Networks Support Services portfolio will provide remote 2nd & 3rd level of technical assistance and emergency recovery for Nortel Networks products in Axtel's network. Axtel's in house structure will perform the Operations, Administration & Maintenance functions. For this annually contracted support package, Nortel Networks' will provide Technical and Support Services (the "Services") to the Nortel Networks' FWA Hardware and FWA Software installed in Axtel's Network in Mexico (excluding Hardware under warranty), such Services are described below: * Provide remote troubleshooting on Nortel Networks supplied software and/or hardware * Assist in resolving network fault issues that may be linked to AXTEL's network operational procedures and methodologies * Assist AXTEL's staff in determining fault-locating interface problems between Nortel Networks hardware or software and other vendors' equipment * Perform REM software upgrades The terms and conditions for these services are set forth in this Exhibit B. Here follows a description of the Services to be provided by Nortel Networks:
SERVICES SUMMARY. For Products covered by the warranty given under Part 1 of this Annex G during the Warranty Period, Airspan will: o Provide Remote Technical Assistance (as defined below) to assist Axtel in the diagnosis of hardware failures of any Product supplied by Airspan under this Agreement. o Repair or replace a defective Field Replaceable Unit ("FRU"). If an FRU becomes defective during the Warranty Period, and provided it has been returned to Airspan in accordance with section 1.4 of Part One above, Airspan will repair and deliver the FRU to Axtel within 60 days following receipt by Airspan of the defective FRU.
SERVICES SUMMARY. [Identify in common business language County’s need and a short summary of the Services to be provided by Contractor.]
SERVICES SUMMARY. This package of services from the Airspan Support Services portfolio will provide remote 2nd & 3rd level of technical assistance and emergency recovery for Airspan products in Axtel’s network. Axtel’s in house structure will perform the Operations, Administration & Maintenance functions. For this annually contracted support package, Airspan’ will provide Technical and Support Services (the “Services”) to the Airspan’ FWA Hardware and FWA Software installed in Axtel’s Network in Mexico (excluding Hardware under warranty), such Services are described below: · Provide remote troubleshooting on Airspan supplied software and/or hardware · Assist in resolving network fault issues that may be linked to AXTEL’s network operational procedures and methodologies · Assist AXTEL’s staff in determining fault-locating interface problems between Airspan hardware or software and other vendors’ equipment · Perform REM software upgrades The terms and conditions for these services are set forth in this Exhibit B. Here follows a description of the Services to be provided by Airspan:
SERVICES SUMMARY. The Services is a subscription-based service that provides all the power of Bizagi Digital Business Platform in the cloud. The Services is charged on a per-usage basis, and has no limit on the number of Authorised Users or process applications that can use the platform.
SERVICES SUMMARY. Project Co must provide:
SERVICES SUMMARY ePlus, utilizing its subcontractor ProSOC, Inc dba Proficio (“Proficio”), will utilize the ProSOC Cloud-based Security Operations Center (SOC)-as-a-Service to collect security log data from Customer for monitoring, analysis, and alerting by security analysts. Customer staff will be alerted on significant actionable events prioritized as Very High Priority and provided access to the ProSOC fully managed SIEM-as-a-Service portal for detailed investigation, reporting, operational dashboards, and incident case management.
SERVICES SUMMARY. The following service summary is a menu of support services available to be provided, as requested by the client:
SERVICES SUMMARY. Response and Recovery Strategic Advisory Services » Response and Recovery Staff Augmentation and asset management » Emergency Support Function (ESF) Specific Staff Augmentation » Post-Incident After-Action Review Support Xxxxxxx understands that the first 72 hours of a response can make a critical difference as it relates to preservation of life, safety of individuals involved, and life sustaining operations for predicted, no notice, imminent, and occurring disaster events. Many of our staff have government experience managing EOCs, Joint Field Offices (JFOs), and forward operating Incident Command posts as a result of actual disasters. Our services offered to the County include response support, such as advisory services to Counties.
SERVICES SUMMARY. The Services are composed of electronic health record and financial management software for hospitals, skilled nursing facilities, and assisted living communities. Unless otherwise expressly specified, all Services will be delivered remotely from Cantata. Third Party applications may be used by Cantata to complete the requested services.
