Services provided by FuzeNet Clause Samples

Services provided by FuzeNet a) FuzeNet do endeavour to provide a strong, consistent broadband Internet network and service. However, FuzeNet cannot, and do not, undertake, represent or promise to You that Your Service will be without occasional fault, error, limitation, fluctuation or outage. b) In the event of any occasional fault, error, limitation, fluctuation or outage FuzeNet will do all that it can to identify the cause and to rectify any errors with FuzeNet’s network or equipment and to restore Your Service to normal operation. If FuzeNet cannot, or cannot in a timely manner, resolve the fault, error, limitation, fluctuation or outage, then FuzeNet will not be liable to You for any loss, damage or inconvenience. c) To ensure the FuzeNet network and Your Service functions at optimum quality levels, FuzeNet will from time to time conduct maintenance, testing, updates, replacement or repair to the network, FuzeNet’s equipment installed at Your Premise. You acknowledge and agree that this work may cause temporary disruption to Your Service and that FuzeNet will use our best endeavours to cause the least disruption as possible, as well as trying to conduct these works outside normal business hours, however, FuzeNet may not always be able to do so. d) If reporting a fault to Your Service, it is recommended You make all checks possible to determine the fault is not caused by Your equipment. If FuzeNet’s faults team attend Your Premises for a fault report submitted by You; and FuzeNet’s reasonable opinion no fault is identified or the fault is determined to be caused by Your equipment or a negligent or intentional act by You, then FuzeNet can charge You a No- Fault Fee of $150.00 plus GST.