Common use of Service User Feedback Clause in Contracts

Service User Feedback. 4.3.1 The Provider shall ensure through active engagement that all Service Users, including minority groups, have an opportunity to give feedback which will help to further develop, shape and improve the Service. 4.3.2 Service User feedback should be reviewed on a quarterly basis and lessons learned should be used to continuously improve the Service. 4.3.3 Service User engagement/feedback should ensure that the service is both accessible to current and future Service Users.