Service Report. The service report will include, but not be limited to, the following information for each request for service, as applicable: • Date and time notified • Date and time of arrival • Location of Service • Client Agency contact person and telephone number • Name of technician performing the service • Description of Service Performed • Description of malfunction reported, if applicable • Diagnosis of failure and work performed, if applicable • Manufacturer and manufacturer’s part number for Fire Alarm System equipment replaced, if applicable • Charges for the Service, if applicable • Departure Time Contractor shall sign in and sign out with a Client Agency representative, unless directed otherwise by the Client Agency. If the Contractor fails to sign in or out or leave a signed work ticket at the Client Agency’s location, whether intentional or unintentional, the Client Agency shall automatically conclude that the Service was not performed, and payment will be withheld for any such Services. Each report will be signed (printed and signed legibly) by the contact person/designee at the Client Agency’s location and by the Contractor’s technician.
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