Service Quality. ▇▇▇▇▇▇ Permanente and the Coalition are dedicated to working together to make ▇▇▇▇▇▇ Permanente the recognized leader in superior service to each other, to our members and to purchasers, contracted providers and vendors. In order to become the recognized leader in superior service, the parties agree to pursue a Labor Management Partnership strategy in which every region will have a plan to implement the following critical elements of service quality. a. Leadership Commitment and Service Behavior Labor integration. Labor, management, physician and dental leaders will assume a leadership role in the design and implementation of the service promise
Appears in 7 contracts
Sources: National Agreement, National Agreement, National Agreement
Service Quality. ▇▇▇▇▇▇ Permanente and the Coalition are dedicated to working together to make ▇▇▇▇▇▇ Permanente the recognized leader in superior service to each other, to our members and to purchasers, contracted providers and vendors. In order to become the recognized leader in superior service, the parties agree to pursue a Labor Management Partnership strategy in which every region will have a plan to implement the following critical elements of service quality.
a. Leadership Commitment and Service Behavior Labor integration. Labor, management, physician and dental leaders will assume a leadership role in the design and implementation of the service promiseBehavior
Appears in 4 contracts
Sources: National Agreement, National Agreement, National Agreement
Service Quality. ▇▇▇▇▇▇ Permanente and the Coalition are dedicated to working together to make ▇▇▇▇▇▇ Permanente the recognized recog- nized leader in superior service to each other, to our members members, and to purchasers, contracted providers and vendors. In order to become the recognized leader in superior service, the parties agree to pursue a Labor Management Partnership strategy in which every region will have a plan to implement the following critical elements ele- ments of service quality.
a. Leadership Commitment and Service Behavior Labor integration. Labor, management, physician and dental leaders will assume a leadership role in the design and implementation of the service promise
Appears in 1 contract
Sources: National Agreement
Service Quality. ▇▇▇▇▇▇ Permanente and the Coalition are dedicated to working together to make ▇▇▇▇▇▇ Permanente the recognized leader in superior service to each other, to our members and to purchasers, contracted providers and vendors. In order to become the recognized leader in superior service, the parties agree to pursue a Labor Management Partnership strategy in which every region will have a plan to implement the following critical elements of service quality.
a. Leadership Commitment and Service Behavior Labor integration. Labor, management, physician and dental leaders will assume a leadership role in the design and implementation of the service promise
Appears in 1 contract
Sources: Collective Bargaining Agreement