Service Provision. 1.6.1 Identity Assurance Services are required over three service delivery channels (E-Channel, telephone and face-to-face) where the contact has been initiated by the customer. Services will be offered as ‘Lots9’ for the purpose of establishing a commercial Framework. It is recognised that not all IDPs will (in isolation) be able to provide services across the full range of service delivery channels (E-Channel, telephone and face-to-face). For this reason, the intention is to pursue a modular, component-led procurement to encourage consortia / collaboration and to ensure participation from organisations of all sizes based on their ability to contribute.
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Samples: Protect – Framework Agreement, Protect – Framework Agreement, Protect – Framework Agreement
