Service Proposals. For each Project, Service Provider shall (i) gather and document the business requirements of DIR or the applicable DIR Customer, and (ii) develop and provide detailed specifications (including, as reasonably necessary for the type of deliverable, designs, performance parameters, interface requirements, networking requirements, capacity, features, functions, content), acceptance testing procedures and any additional Acceptance Criteria, designed to ensure that the Project will conform to the business requirements and will operate in accordance with its intended use in the applicable environment(s). The information and documentation described in (ii) constitutes a Deliverable and Service Provider shall submit the information and related documentation to DIR or the applicable DIR Customer for Acceptance prior to commencing work on any Project. To the extent required under this Agreement or the Service Management Manual, Service Provider shall prepare a Service Proposal in accordance with Section 11.5(a) prior to beginning a Project. Such Service Proposal shall be set forth in the form of Exhibit 25. The efforts expended by Service Provider in preparing proposals or plans or reporting on the status of such Projects shall not be subject to additional charge.
Appears in 3 contracts
Sources: Master Services Agreement, Master Services Agreement, Master Services Agreement