Philosophy It is the Company’s intent to use regular staff to perform most of its work of a continuing nature. Furthermore, the Company will strive to provide regular staff with stability of employment. The parties agree that a consistent, managed and joint approach to the assignment of work within the Company is necessary to provide security for employees, a more effective, productive organization and an excellent product for the customer.
Service Plan 2.1 The Customer shall use the following applicable Service Plan and services during the Term:
Service Plans 2.1 Standard Price Service Standard Price Term Home Basic Broadband 100 HK$168 Monthly Plan 24 consecutive months HomeFibre 500 HK$178 Monthly Plan 24 consecutive months HomeFibre 1000 HK$198 Monthly Plan 24 consecutive months
In-Service Programs The parties to this collective agreement recognize the value of in-service education both to the employee and the Employer.
Excellence excellence is the result of always striving to do better. This is represented by constant improvements to the way in which we deliver our services, which results in a high performing health service. • Respect – we demonstrate respect through our actions and behaviours. By showing each other respect, in turn we earn respect. • Integrity – integrity is doing the right thing, knowing it is what we do when people aren’t looking that is a true reflection of who we are. • Collaboration – collaboration represents working together in partnership to achieve sustainable health care outcomes for our community with a shared understanding of our priorities. • Accountability – together we have a shared responsibility for ensuring the best health care outcomes for our community. This is a reminder that it is not only our actions, but also the actions we do not do, for which we are accountable. Brief Summary of Duties (in order of importance)
Focus The focus of the nursing role is responding to the health needs of individuals, families and communities. The registered nurse is responsible for assessment, planning, implementation and evaluation of consumer care. Specific Skills • Initiating, maintaining and terminating therapeutic relationships • Comprehensive training in psychiatric illness and a broad knowledge of physical health disorders • Comprehensive assessment skills • Ability to manage clinical risk • A broad based pharmacological knowledge • Knowledge, skills and training of crisis intervention strategies • Knowledge and understanding of the medico-legal and ethical aspects of mental health care • Knowledge of human development across the life span • An ability to work as a primary nurse/case manager • Coordinating the processes of care with the consumer and others involved in providing care • Effective communication strategies with consumers, families, communities, and within the multi-disciplinary team • Ability to document to professional and legal standards Specific Assessments • Comprehensive assessment – may include but not be limited to the following assessments - physical, mental, spiritual, educational cultural, and emotional health, and safety/risk factors at an individual, family and community level • Monitoring of medication – effects, side effects and barrier to people taking medication Specific Interventions • Initiating, maintaining and terminating therapeutic relationships • A range of psychosocial interventions to assist the consumer towards Recovery • Administering and monitoring medication • Crisis and rehabilitative interventions • Linking consumers with systems that provide resources and services within other health services or the community in line with discharge planning • Education around personal health, mental and physical illness, health promotion and maintenance, healthy lifestyles and medication • Managing complex and rapidly changing situations within an individual or an environment • Broad range of interventions using the principles of the following – (may include but not be limited to), cognitive and behavioural therapies, family work, solution focused and crisis intervention therapies Specific Responsibilities
Service Pay All regular employees who have completed five (5) years continuous service with the District shall receive service pay at the rate of ten cents (10c/ ) per calendar-day; and an additional ten cents (10c/ ) per calendar-day on completion of each additional five (5) years of service.
Service Providing Methodology 1.3.1 Party A and Party B agree that during the term of this Agreement, where necessary, Party B may enter into further service agreements with Party A or any other party designated by Party A, which shall provide the specific contents, manner, personnel, and fees for the specific services.
Managed Services HP will provide the services as described in a Statement of Work (“SOW”) attached to this Agreement or incorporating it by reference. Each party will appoint a single point of contact as set forth in the SOW who will serve as their primary representative, have overall responsibility for managing performance, and meet with the other party’s representative to review progress. Change requests are governed by the change management procedures as set forth in the SOW.
Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:
