Service Levels. (1) DTI shall perform the Services in accordance with the service levels (the "Service Levels") as may be agreed to from time to time in writing by DTI and the Funds (the "Service Level Agreement"). Failure to perform in a manner which equals or exceeds the Service Levels shall result in fee credits ("Fee Credits") or the Funds' right to terminate this Agreement, as set forth in the Service Level Agreement.
Appears in 34 contracts
Samples: Transfer Agency Agreement (Dreyfus Institutional Liquidity Funds), Transfer Agency Agreement (BNY Mellon Absolute Insight Funds, Inc.), Transfer Agency Agreement (Dreyfus BNY Mellon Funds, Inc.)
