Service Level Credit Calculation. A service level credit will be provided as follows based on the percentage of your monthly Subscription Fee: Uptime Service level credit provided 99-100% N/A 98% 10% 97% 20% 96% 30% 95% 40% 94% 50% 93% 60% 92% 70% 91% 80% 90% 90% Less than 90% 100% SCHEDULE 2 - TOURPLAN NX ON PREMISES TERMS AND CONDITIONS
Appears in 2 contracts
Samples: Subscriber Agreement, Subscriber Agreement
Service Level Credit Calculation. A service level credit will be provided as follows based on the percentage of your monthly Subscription Fee: Uptime Service level credit provided 99-100% N/A 98% 10% 97% 20% 96% 30% 95% 40% 94% 50% 93% 60% 92% 70% 91% 80% 90% 90% Less than 90% 100% SCHEDULE 2 - TOURPLAN NX ON PREMISES TERMS AND CONDITIONS
Appears in 2 contracts
Samples: Subscriber Agreement, Subscriber Agreement
Service Level Credit Calculation. A service level credit will be provided as follows based on the percentage of your monthly Subscription Fee: Uptime Service level credit provided 99-100% N/A 98% 10% 97% 20% 96% 30% 95% 40% 94% 50% 93% 60% 92% 70% 91% 80% 90% 90% Less than 90% 100% SCHEDULE 2 - TOURPLAN NX ON PREMISES TERMS AND CONDITIONSand Conditions
Appears in 1 contract
Samples: Data Processor Agreement
