Service Hours. Coverage parameters specific to the service(s) covered in this Agreement are as follows: Telephone Support: 24 x 7 x 365 Email Support: 24 x 7 x 365 (These do not include after-hours support)
Appears in 12 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Service Hours. Coverage parameters specific to the service(s) covered in this Agreement are as follows: Telephone Support: 24 x 7 x 365 Email Support: 24 x 7 x 365 (These do not include after-hours support)365
Appears in 1 contract
Samples: Service Level Agreement
Service Hours. Coverage parameters specific to the service(s) covered in this Agreement are as follows: Telephone Email Support: 24 x 7 x 365 Email Telephone Support: 24 x 7 x 365 (These do not include after-hours support)
Appears in 1 contract
Samples: A Service Level Agreement
