Service for IBM Machine Sample Clauses

Service for IBM Machine. Components (during and after warranty) a. to obtain authorization from the owner to have IBM service a Machine Component that Customer does not own; b. where applicable, before IBM provides Service, to -- (1) follow the problem determination and service request procedures that IBM provides; (2) secure all programs data, and funds contained in a Machine Component; and (3) inform IBM of changes in a Machine Component's location; and c. when Customer returns a Machine Component to IBM for any reason -- (1) to securely erase from any Machine Component all data, including without limitation, the following: i) Personal Data and ii) confidential or proprietary information and other data. If removing or deleting Personal Data is not possible, ▇▇▇▇▇▇▇▇ agrees to transform such information (e.g., by making it anonymous) so that it no longer qualifies as Personal Data under applicable law; (2) to remove all funds from Machine Components returned to IBM. IBM is not responsible for any funds, programs not provided by IBM with the Machine Component, or data contained in a Machine Component that Customer returns to IBM; and (3) IBM may ship all or part of the Appliance to other IBM or third party locations to perform its responsibilities under this Agreement, and Customer authorizes IBM to do so.