Service Continuity Plan Sample Clauses

Service Continuity Plan. The Contractor shall develop and maintain and implement a Service Continuity Plan which shall include (without limitation) the following: plans to explore use of temporary management resources from the Authority to assist the Contractor to maintain Services provision; plans to be developed by both Parties for any wider assistance available to maintain the provision of Services; procedures and evidence to be provided by the Contractor confirming that any regulatory bodies have been informed and approve the temporary measures being utilised to maintain service provision; plans to provide the Authority with reasonable access to Service Users records pertaining to the Agreement to allow confirmation of the details of the provision of Services to individual Service Users and establish if any local arrangements have been agreed between the Service User and the Contractor for the manner and timing of the service they receive; and plans to provide such data required in respect of Service Users to assist in the potential reallocation of service provision to the Successor Contractor. SCHEDULE 7 ON-DEMAND BOND between [NAME OF BOND ISSUER/LIMITED/PLC]
Sample 1
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Service Continuity Plan. Within 40 Working Days from the Effective Date the Supplier shall prepare and deliver to the Authority for the Authority’s written approval a plan, which shall detail the processes and arrangements that the Supplier shall follow to: ensure continuity of the business processes and operations supported by the Services following any failure or disruption of any element of the Services (including where caused by an Insolvency Event of the Supplier, any Key Sub-contractor and/or any Supplier Group member); and the recovery of the Services in the event of a Disaster. The Service Continuity Plan shall: be divided into four parts: Part A which shall set out general principles applicable to the Service Continuity Plan; Part B which shall relate to business continuity (the “Business Continuity Plan”); Part C which shall relate to disaster recovery (the “Disaster Recovery Plan”); Part D which shall relate to an Insolvency Event of the Supplier, any Key Sub-contractors and/or any Supplier Group member (the “Insolvency Continuity Plan”); and unless otherwise required by the Authority in writing, be based upon and be consistent with the provisions of Paragraphs 3, 4, 5 and 6. Following receipt of the draft Service Continuity Plan from the Supplier, the Authority shall: review and comment on the draft Service Continuity Plan as soon as reasonably practicable; and notify the Supplier in writing that it approves or rejects the draft Service Continuity Plan no later than 20 Working Days after the date on which the draft Service Continuity Plan is first delivered to the Authority. If the Authority rejects the draft Service Continuity Plan: the Authority shall inform the Supplier in writing of its reasons for its rejection; and the Supplier shall then revise the draft Service Continuity Plan (taking reasonable account of the Authority's comments) and shall re-submit a revised draft Service Continuity Plan to the Authority for the Authority's approval within 20 Working Days of the date of the Authority's notice of rejection. The provisions of Paragraph 2.3 and this Paragraph 2.4 shall apply again to any resubmitted draft Service Continuity Plan, provided that either Party may refer any disputed matters for resolution by the Dispute Resolution Procedure at any time.
Sample 1
Service Continuity Plan. The Service Provider shall develop and maintain and implement a Service Continuity Plan which shall include (without limitation) the following: plans to explore use of temporary management resources from the Contracting Body to assist the Service Provider to maintain Services provision; plans to be developed by both Parties for any wider assistance available to maintain the provision of Services; procedures and evidence to be provided by the Service Provider confirming that any regulatory bodies have been informed and approve the temporary measures being utilised to maintain service provision; plans to provide the Contracting Body with reasonable access to Service Users records pertaining to the Agreement to allow confirmation of the details of the provision of Services to individual Service Users and establish if any local arrangements have been agreed between the Service User and the Service Provider for the manner and timing of the service they receive; and plans to provide such data required in respect of Service Users to assist in the potential reallocation of service provision to the Successor Service Provider. Schedule 8 TUPE
Sample 1
Service Continuity Plan 
Sample 1

Related to Service Continuity Plan

  • Business Continuity Plan The Warrant Agent shall maintain plans for business continuity, disaster recovery, and backup capabilities and facilities designed to ensure the Warrant Agent’s continued performance of its obligations under this Agreement, including, without limitation, loss of production, loss of systems, loss of equipment, failure of carriers and the failure of the Warrant Agent’s or its supplier’s equipment, computer systems or business systems (“Business Continuity Plan”). Such Business Continuity Plan shall include, but shall not be limited to, testing, accountability and corrective actions designed to be promptly implemented, if necessary. In addition, in the event that the Warrant Agent has knowledge of an incident affecting the integrity or availability of such Business Continuity Plan, then the Warrant Agent shall, as promptly as practicable, but no later than twenty-four (24) hours (or sooner to the extent required by applicable law or regulation) after the Warrant Agent becomes aware of such incident, notify the Company in writing of such incident and provide the Company with updates, as deemed appropriate by the Warrant Agent under the circumstances, with respect to the status of all related remediation efforts in connection with such incident. The Warrant Agent represents that, as of the date of this Agreement, such Business Continuity Plan is active and functioning normally in all material respects.

  • Business Continuity Registry Operator shall maintain a business continuity plan, which will provide for the maintenance of Registry Services in the event of an extraordinary event beyond the control of the Registry Operator or business failure of Registry Operator, and may include the designation of a Registry Services continuity provider. If such plan includes the designation of a Registry Services continuity provider, Registry Operator shall provide the name and contact information for such Registry Services continuity provider to ICANN. In the case of an extraordinary event beyond the control of the Registry Operator where the Registry Operator cannot be contacted, Registry Operator consents that ICANN may contact the designated Registry Services continuity provider, if one exists. Registry Operator shall conduct Registry Services Continuity testing at least once per year.

  • Transition Plan In the event of termination by the LHIN pursuant to this section, the LHIN and the HSP will develop a Transition Plan. The HSP agrees that it will take all actions, and provide all information, required by the LHIN to facilitate the transition of the HSP’s clients.

  • Service Plan 2.1 The Customer shall use the following applicable Service Plan and services during the Term:

  • Staffing Plan 8.l The Board and the Association agree that optimum class size is an important aspect of the effective educational program. The Polk County School Staffing Plan shall be constructed each year according to the procedures set forth in Board Policy and, upon adoption, shall become Board Policy.

  • Management Plan The Management Plan is the description and definition of the phasing, sequencing and timing of the major Individual Project activities for design, construction procurement, construction and occupancy as described in the IPPA.

  • Emergency Mode Operation Plan Contractor must establish a documented plan to enable continuation of critical business processes and protection of the security of electronic DHCS PHI or PI in the event of an emergency. Emergency means any circumstance or situation that causes normal computer operations to become unavailable for use in performing the work required under this Agreement for more than 24 hours.

  • BUSINESS CONTINUITY/DISASTER RECOVERY In the event of equipment failure, work stoppage, governmental action, communication disruption or other impossibility of performance beyond State Street’s control, State Street shall take reasonable steps to minimize service interruptions. Specifically, State Street shall implement reasonable procedures to prevent the loss of data and to recover from service interruptions caused by equipment failure or other circumstances with resumption of all substantial elements of services in a timeframe sufficient to meet business requirements. State Street shall enter into and shall maintain in effect at all times during the term of this Agreement with appropriate parties one or more agreements making reasonable provision for (i) periodic back-up of the computer files and data with respect to the Trusts; and (ii) emergency use of electronic data processing equipment to provide services under this Agreement. State Street shall test the ability to recover to alternate data processing equipment in accordance with State Street program standards, and provide a high level summary of business continuity test results to the Trusts upon request. State Street will remedy any material deficiencies in accordance with State Street program standards. Upon reasonable advance notice, and at no cost to State Street, the Trusts retain the right to review State Street’s business continuity, crisis management, disaster recovery, and third-party vendor management processes and programs (including discussions with the relevant subject matter experts and an on-site review of the production facilities used) related to delivery of the service no more frequently than an annual basis. Upon reasonable request, the State Street also shall discuss with senior management of the Trusts any business continuity/disaster recovery plan of the State Street and/or provide a high-level presentation summarizing such plan.”

  • Project Management Plan 1 3.4.1 Developer is responsible for all quality assurance and quality control 2 activities necessary to manage the Work, including the Utility Adjustment Work.

  • Disaster Services In the event of a local, state, or federal emergency, including natural, man- made, criminal, terrorist, and/or bioterrorism events, declared as a state disaster by the Governor, or a federal disaster by the appropriate federal official, Grantee may be called upon to assist the System Agency in providing the following services:

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