{"component": "clause", "props": {"groups": [{"size": 14, "snippet": "If Services subject to a Service Commitment are terminated by Customer pursuant to the clause entitled Customer Termination for Convenience or by Verizon pursuant to the clause entitled Termination for Cause or Insolvency, on or after the:\n(a) Commencement Date but before the Activation Date, Customer shall pay the Cancellation of Order Charges specified in the Service Attachment (if any) together with any third party termination charges related to such termination as notified by Verizon; or\n(b) Activation Date but prior to the expiration of the Service Commitment, Customer shall pay an Early Termination Charge equal to 75% (or other percentage detailed elsewhere in the Agreement) of the Recurring Charges that would have been payable for those Services for the remaining unexpired part of the Service Commitment.", "snippet_links": [{"key": "subject-to", "type": "clause", "offset": [12, 22]}, {"key": "by-customer", "type": "clause", "offset": [59, 70]}, {"key": "pursuant-to-the", "type": "definition", "offset": [71, 86]}, {"key": "customer-termination-for-convenience", "type": "clause", "offset": [103, 139]}, {"key": "termination-for-cause-or-insolvency", "type": "clause", "offset": [186, 221]}, {"key": "commencement-date", "type": "definition", "offset": [244, 261]}, {"key": "activation-date", "type": "definition", "offset": [277, 292]}, {"key": "customer-shall", "type": "clause", "offset": [294, 308]}, {"key": "cancellation-of-order-charges", "type": "definition", "offset": [317, 346]}, {"key": "service-attachment", "type": "clause", "offset": [364, 382]}, {"key": "termination-charges", "type": "definition", "offset": [422, 441]}, {"key": "related-to", "type": "definition", "offset": [442, 452]}, {"key": "prior-to-the", "type": "clause", "offset": [521, 533]}, {"key": "expiration-of-the", "type": "clause", "offset": [534, 551]}, {"key": "early-termination-charge", "type": "definition", "offset": [594, 618]}, {"key": "equal-to", "type": "definition", "offset": [619, 627]}, {"key": "in-the-agreement", "type": "clause", "offset": [672, 688]}, {"key": "recurring-charges", "type": "definition", "offset": [697, 714]}, {"key": "services-for", "type": "clause", "offset": [754, 766]}], "samples": [{"hash": "1yD3jmsjM5E", "uri": "/contracts/1yD3jmsjM5E#service-commitment", "label": "Service Agreement", "score": 28.541305542, "published": true}, {"hash": "bHrIm3gkpIX", "uri": "/contracts/bHrIm3gkpIX#service-commitment", "label": "Service Agreement", "score": 23.799451828, "published": true}, {"hash": "8wxratt1urH", "uri": "/contracts/8wxratt1urH#service-commitment", "label": "Service Agreement", "score": 23.4941825867, "published": true}], "hash": "c6862e2f032d680c578d7ac9e3b9f270", "id": 1}, {"size": 12, "snippet": "For Optimized Services, no Service Commitment applies unless it is stated in the Agreement. For non-Optimized Services, a minimum one year Service Commitment applies unless otherwise stated in the Agreement. For all Services, any Service Commitment stated in an Order will take precedence over conflicting information elsewhere in the Agreement.", "snippet_links": [{"key": "optimized-services", "type": "clause", "offset": [4, 22]}, {"key": "no-service-commitment", "type": "clause", "offset": [24, 45]}, {"key": "in-the-agreement", "type": "clause", "offset": [74, 90]}, {"key": "for-non", "type": "clause", "offset": [92, 99]}, {"key": "year-service", "type": "clause", "offset": [134, 146]}, {"key": "unless-otherwise-stated", "type": "clause", "offset": [166, 189]}, {"key": "for-all-services", "type": "clause", "offset": [208, 224]}, {"key": "any-service", "type": "clause", "offset": [226, 237]}, {"key": "an-order", "type": "definition", "offset": [259, 267]}, {"key": "conflicting-information", "type": "clause", "offset": [294, 317]}], "samples": [{"hash": "1yD3jmsjM5E", "uri": "/contracts/1yD3jmsjM5E#service-commitment", "label": "Service Agreement", "score": 28.541305542, "published": true}, {"hash": "cneFcwkFXTK", "uri": "/contracts/cneFcwkFXTK#service-commitment", "label": "Service Agreement", "score": 24.5824775696, "published": true}, {"hash": "awS1RJXFQtx", "uri": "/contracts/awS1RJXFQtx#service-commitment", "label": "Service Agreement", "score": 24.5824775696, "published": true}], "hash": "3f4ce2b6bb9199ef8db610fcd3881fc7", "id": 3}, {"size": 10, "snippet": "Tealium, through its agreement with Delivery Network will use commercially reasonable efforts to make Delivery Network servers available with a Monthly Uptime Percentage (defined below) of at least 99.9% during any month (the \"Service Commitment\"). In the event Delivery Network does not meet the Service Commitment, Customer will be eligible to receive a Service Credit as described below.", "snippet_links": [{"key": "delivery-network", "type": "clause", "offset": [36, 52]}, {"key": "use-commercially-reasonable-efforts", "type": "clause", "offset": [58, 93]}, {"key": "monthly-uptime-percentage", "type": "definition", "offset": [144, 169]}, {"key": "in-the-event", "type": "clause", "offset": [249, 261]}, {"key": "does-not-meet", "type": "clause", "offset": [279, 292]}, {"key": "the-service", "type": "clause", "offset": [293, 304]}, {"key": "customer-will", "type": "clause", "offset": [317, 330]}, {"key": "to-receive", "type": "definition", "offset": [343, 353]}, {"key": "service-credit", "type": "clause", "offset": [356, 370]}], "samples": [{"hash": "deAogiH0Qxk", "uri": "/contracts/deAogiH0Qxk#service-commitment", "label": "Tealium Subscription Terms and Conditions", "score": 27.761297226, "published": true}, {"hash": "hTnz6beJbQ", "uri": "/contracts/hTnz6beJbQ#service-commitment", "label": "Tealium Subscription Terms and Conditions", "score": 27.7558231354, "published": true}, {"hash": "5gFviUXuuBf", "uri": "/contracts/5gFviUXuuBf#service-commitment", "label": "Tealium Subscription Terms and Conditions", "score": 27.0304203033, "published": true}], "hash": "24f747cc32c9ce04d94935bfcbf4a9bd", "id": 4}, {"size": 12, "snippet": "Newly hired nurses and currently employed nurses who voluntarily choose to relocate and receive a relocation allowance may be required to serve for a minimum of two years at their base before they will be considered for transfer to another base. This commitment will not apply when the employer and nurse mutually agree to waive it and when relocation occurs as a result of layoff/rehire.", "snippet_links": [{"key": "newly-hired-nurses", "type": "clause", "offset": [0, 18]}, {"key": "currently-employed", "type": "clause", "offset": [23, 41]}, {"key": "relocation-allowance", "type": "definition", "offset": [98, 118]}, {"key": "to-serve", "type": "definition", "offset": [135, 143]}, {"key": "two-years", "type": "clause", "offset": [161, 170]}, {"key": "transfer-to-another", "type": "clause", "offset": [220, 239]}, {"key": "when-the-employer", "type": "clause", "offset": [277, 294]}, {"key": "to-waive", "type": "clause", "offset": [320, 328]}], "samples": [{"hash": "fvDmzXYX3Vu", "uri": "/contracts/fvDmzXYX3Vu#service-commitment", "label": "Collective Bargaining Agreement", "score": 33.1593856812, "published": true}, {"hash": "7T4JnLLCNuL", "uri": "/contracts/7T4JnLLCNuL#service-commitment", "label": "Collective Bargaining Agreement", "score": 30.9749679565, "published": true}, {"hash": "lS0EovkQZ85", "uri": "/contracts/lS0EovkQZ85#service-commitment", "label": "Collective Bargaining Agreement", "score": 30.8791599274, "published": true}], "hash": "bf94100bef87061d2908d8d53c86d747", "id": 2}, {"size": 5, "snippet": "Tealium will use commercially reasonable efforts to make the Services available with a Monthly Uptime Percentage (defined below) of at least 99.9% during any month (the \"Service Commitment\"). In the event the Services do not meet the Service Commitment, Customer will be eligible to receive a Service Credit as described below.", "snippet_links": [{"key": "use-commercially-reasonable-efforts", "type": "clause", "offset": [13, 48]}, {"key": "services-available", "type": "clause", "offset": [61, 79]}, {"key": "monthly-uptime-percentage", "type": "definition", "offset": [87, 112]}, {"key": "in-the-event-the", "type": "clause", "offset": [192, 208]}, {"key": "customer-will", "type": "clause", "offset": [254, 267]}, {"key": "to-receive", "type": "definition", "offset": [280, 290]}, {"key": "service-credit", "type": "clause", "offset": [293, 307]}], "samples": [{"hash": "9Loczt8HjJD", "uri": "/contracts/9Loczt8HjJD#service-commitment", "label": "Tealium Subscription Terms and Conditions", "score": 29.1600933075, "published": true}, {"hash": "hcawUUZrsdf", "uri": "/contracts/hcawUUZrsdf#service-commitment", "label": "Tealium Subscription Terms and Conditions", "score": 29.1190319061, "published": true}, {"hash": "7T96kK7iL95", "uri": "/contracts/7T96kK7iL95#service-commitment", "label": "Tealium Subscription Terms and Conditions", "score": 28.5469226837, "published": true}], "hash": "260a5098e289ca2ce0cf6b3bb652974d", "id": 10}, {"size": 10, "snippet": "Company may provide Service Commitment in connection with the CPE in accordance with Applicable Law. Company specifically disclaims any statements made indicating that the CPE shall be without any fault or damage including faults or damages resulting from exposure to adverse environmental conditions including excessive moisture and excessive temperatures, damage to the CPE because of Force Majeure. Subscriber must always maintain and keep the CPE in good and useable condition (normal wear and tear excepted) until returned to or collected by the Company. Only the Company is authorised to repair the CPE. The Subscriber must keep the CPE safely and must not remove any marking that identifies the CPE as belonging to the Company. Subscriber must not allow anyone else to otherwise tamper with or use the CPE in any manner not specifically authorise by the Company. Service Commitment applies only to CPE components that are not subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or commercial use. Any modifications, changes or unauthorized use of the CPE shall render the service commitment void. Subscriber will bear the cost for individual CPE component damages in cases like water damage, physical damage, unit lost etc. The Service Commitment will not cover the following: (a) Software which is embedded in the CPE. The Company makes no other representation, either express or implied, regarding the Software. All warranties or representations, including implied warranties of merchantability and fitness for a particular purpose, title and non- infringement, are disclaimed by the Company (b) damage to the CPE Hardware due to exposure to adverse environmental conditions including excessive moisture and excessive temperatures, (c) accidental or deliberate damage or alternation to, or misuse or neglect of the CPE Hardware by the Subscriber or anyone, (d) any defect in the CPE Hardware due to any unauthorized or improper use, replacement, removal, modification, alteration, tampering, negligence or failure to follow the instructions of the Company or the manufacturer or as set out in the Tata Sky Subscription Contract or as set out in any user guides authorized by the Company and other materials authorized by the Company which is provided to the Subscriber from time to time; (e) damage to the CPE Hardware on account of Force Majeure; (f) CPE on which the serial number or other applied and identifying labels have been removed, defaced or altered or cosmetic damage or changes have been done to the CPE; (g) Installation of the CPE by any other person other than the Installer or use of Incidental Accessories which are not compactable with the CPE or parts provided or services rendered by any third party in connection with the CPE during or after the Installation of the CPE; (h) damage or faults arising due to defects or faults at the location of the property at the Installation Address; (i) damage arising to the Subscriber property at the Installation Address which is caused by Force Majeure or an act of omission, commission or negligence by the Subscriber or any other third party persons or third party service provider; or (j) In the event, the CPE is moved from the Installation Address without informing the Company or by an unauthorized person (k) Cosmetic failures (bezels, top covers, mechanical damage to the CPE (l) Liquid damage in the CPE including contamination or corrosion", "snippet_links": [{"key": "in-connection-with", "type": "clause", "offset": [39, 57]}, {"key": "in-accordance-with", "type": "clause", "offset": [66, 84]}, {"key": "applicable-law", "type": "clause", "offset": [85, 99]}, {"key": "statements-made", "type": "clause", "offset": [136, 151]}, {"key": "resulting-from", "type": "definition", "offset": [241, 255]}, {"key": "adverse-environmental-conditions", "type": "definition", "offset": [268, 300]}, {"key": "excessive-moisture", "type": "definition", "offset": [311, 329]}, {"key": "damage-to-the", "type": "clause", "offset": [358, 371]}, {"key": "force-majeure", "type": "definition", "offset": [387, 400]}, {"key": "normal-wear-and-tear", "type": "clause", "offset": [482, 502]}, {"key": "by-the-company", "type": "clause", "offset": [544, 558]}, {"key": "to-repair", "type": "clause", "offset": [591, 600]}, {"key": "to-the-company", "type": "clause", "offset": [719, 733]}, {"key": "tamper-with", "type": "definition", "offset": [786, 797]}, {"key": "subject-to", "type": "clause", "offset": [933, 943]}, {"key": "external-causes", "type": "definition", "offset": [985, 1000]}, {"key": "commercial-use", "type": "clause", "offset": [1026, 1040]}, {"key": "unauthorized-use", "type": "definition", "offset": [1072, 1088]}, {"key": "the-service", "type": "clause", "offset": [1113, 1124]}, {"key": "the-cost", "type": "clause", "offset": [1163, 1171]}, {"key": "water-damage", "type": "definition", "offset": [1223, 1235]}, {"key": "physical-damage", "type": "definition", "offset": [1237, 1252]}, {"key": "no-other-representation", "type": "clause", "offset": [1383, 1406]}, {"key": "the-software", "type": "clause", "offset": [1445, 1457]}, {"key": "warranties-or-representations", "type": "clause", "offset": [1463, 1492]}, {"key": "warranties-of-merchantability-and-fitness-for-a-particular-purpose", "type": "clause", "offset": [1512, 1578]}, {"key": "deliberate-damage", "type": "definition", "offset": [1797, 1814]}, {"key": "misuse-or-neglect", "type": "clause", "offset": [1837, 1854]}, {"key": "by-the-subscriber", "type": "clause", "offset": [1875, 1892]}, {"key": "improper-use", "type": "clause", "offset": [1966, 1978]}, {"key": "failure-to", "type": "clause", "offset": [2053, 2063]}, {"key": "instructions-of-the-company", "type": "clause", "offset": [2075, 2102]}, {"key": "the-manufacturer", "type": "definition", "offset": [2106, 2122]}, {"key": "set-out", "type": "definition", "offset": [2129, 2136]}, {"key": "subscription-contract", "type": "definition", "offset": [2153, 2174]}, {"key": "user-guides", "type": "definition", "offset": [2196, 2207]}, {"key": "authorized-by", "type": "definition", "offset": [2208, 2221]}, {"key": "other-materials", "type": "definition", "offset": [2238, 2253]}, {"key": "from-time-to-time", "type": "clause", "offset": [2316, 2333]}, {"key": "serial-number", "type": "clause", "offset": [2416, 2429]}, {"key": "cosmetic-damage", "type": "definition", "offset": [2511, 2526]}, {"key": "installation-of-the", "type": "clause", "offset": [2569, 2588]}, {"key": "any-other-person", "type": "definition", "offset": [2596, 2612]}, {"key": "services-rendered", "type": "definition", "offset": [2731, 2748]}, {"key": "the-installation", "type": "clause", "offset": [2811, 2827]}, {"key": "location-of", "type": "definition", "offset": [2901, 2912]}, {"key": "the-property", "type": "clause", "offset": [2913, 2925]}, {"key": "installation-address", "type": "definition", "offset": [2933, 2953]}, {"key": "subscriber-property", "type": "clause", "offset": [2981, 3000]}, {"key": "caused-by", "type": "clause", "offset": [3038, 3047]}, {"key": "an-act", "type": "definition", "offset": [3065, 3071]}, {"key": "other-third-party", "type": "definition", "offset": [3135, 3152]}, {"key": "third-party-service-provider", "type": "definition", "offset": [3164, 3192]}, {"key": "in-the-event", "type": "clause", "offset": [3201, 3213]}, {"key": "unauthorized-person", "type": "definition", "offset": [3301, 3320]}, {"key": "liquid-damage", "type": "definition", "offset": [3397, 3410]}], "samples": [{"hash": "9keqbtjMy3B", "uri": "/contracts/9keqbtjMy3B#service-commitment", "label": "Subscription Contract", "score": 32.1657218933, "published": true}, {"hash": "cw9jREgKr3S", "uri": "/contracts/cw9jREgKr3S#service-commitment", "label": "Subscription Contract", "score": 32.1075782776, "published": true}, {"hash": "6muHcYQyglJ", "uri": "/contracts/6muHcYQyglJ#service-commitment", "label": "Subscription Contract", "score": 32.0937805176, "published": true}], "hash": "772b9040aeb53965104a787784d3b656", "id": 5}, {"size": 6, "snippet": "We will use commercially reasonable efforts to make the Services listed in Section E 2 below (the \u201cIncluded Services\u201d) each available as described below with a Monthly Uptime Percentage of at least 99,5%, unless deviating availability goals for certain Services are listed below.", "snippet_links": [{"key": "use-commercially-reasonable-efforts", "type": "clause", "offset": [8, 43]}, {"key": "the-services", "type": "definition", "offset": [52, 64]}, {"key": "section-e", "type": "clause", "offset": [75, 84]}, {"key": "included-services", "type": "clause", "offset": [99, 116]}, {"key": "monthly-uptime-percentage", "type": "definition", "offset": [160, 185]}, {"key": "certain-services", "type": "clause", "offset": [245, 261]}, {"key": "listed-below", "type": "clause", "offset": [266, 278]}], "samples": [{"hash": "cWbIMQk1qPa", "uri": "/contracts/cWbIMQk1qPa#service-commitment", "label": "Mindsphere Supplemental Terms", "score": 32.7788925171, "published": true}, {"hash": "8WK4oDrWbty", "uri": "/contracts/8WK4oDrWbty#service-commitment", "label": "Mindsphere Supplemental Terms", "score": 25.540725708, "published": true}, {"hash": "bda91NffwxL", "uri": "/contracts/bda91NffwxL#service-commitment", "label": "Mindsphere Supplemental Terms", "score": 25.3696098328, "published": true}], "hash": "85300165b679359b043669ea9879e999", "id": 8}, {"size": 7, "snippet": "Customer understands and agrees that Qwest requires an annual minimum (hereinafter \"Service Commitment\") in the amount of $65,000.00 for each applicable Qwest Region, in recurring Service charges for each ABEC that is utilized for billing Customer's DPS services. Such Service Commitment is required for Customer's Actual Charges (as defined herein) incurred. For purposes of this Section, the term \"Actual Charges\" is defined as any recurring and/or non-recurring charges incurred after the initial set-up charges. The Service Commitment will be due and payable as follows:\nA. If the total combined Actual Charges incurred by Customer for all active ABECs, across all Qwest Regions, do not meet or exceed the Service Commitment in a given calendar year, then Qwest will conduct a true-up for that year after December actuals are billed on the January B&C Invoices. If Customer has not received Services from Qwest under a Billing and Collection Services agreement for a full calendar year at the time the true-up is performed, then a proration will be applied to the actual number of full months for which Customer has received Services from Qwest.\nB. Each year during the term of this Agreement, Qwest will invoice Customer by the end of the second quarter of the following year for the difference between the total Service Commitment due and the Actual Charges incurred by Customer across all Qwest Regions during the previous calendar year. Excess Actual Charges from one or more Qwest Region(s) may satisfy any amounts owing in one or more Qwest Region(s) for the same year. Notice The information contained herein should not be disclosed to unauthorized persons. It is meant for use by authorized representatives of Qwest and Customer only. DPS B&C Contract\nC. Upon termination of this Agreement, the Service Commitment will be prorated using the number of days beginning with the end of the previous settlement period to the actual date of termination. Qwest will invoice Customer for the difference between the total Service Commitment due and the Actual Charges incurred by Customer across all Qwest Regions. Such amount will be invoiced to Customer and is due and payable in accordance with the provisions of Section 7 below.\nD. If termination of this Agreement occurs prior to the termination date specified in Section 16.A of this Agreement, Qwest will conduct a true-up as follows: 1) Qwest will prorate the Service Commitment for the period from the Commencement Date to the date of termination; and 2) will calculate the difference between the total Service Commitment due and the Actual Charges incurred by Customer across all Qwest Regions. Such amount will be invoiced to Customer and is due and payable in accordance with the provisions of Section 7 below.", "snippet_links": [{"key": "annual-minimum", "type": "clause", "offset": [55, 69]}, {"key": "charges-for", "type": "clause", "offset": [188, 199]}, {"key": "for-customer", "type": "clause", "offset": [300, 312]}, {"key": "actual-charges", "type": "definition", "offset": [315, 329]}, {"key": "for-purposes-of-this-section", "type": "clause", "offset": [360, 388]}, {"key": "recurring-charges", "type": "definition", "offset": [455, 472]}, {"key": "the-service", "type": "clause", "offset": [516, 527]}, {"key": "due-and-payable", "type": "definition", "offset": [547, 562]}, {"key": "the-total", "type": "clause", "offset": [581, 590]}, {"key": "customer-for", "type": "clause", "offset": [627, 639]}, {"key": "calendar-year", "type": "clause", "offset": [740, 753]}, {"key": "after-december", "type": "clause", "offset": [803, 817]}, {"key": "agreement-for", "type": "clause", "offset": [955, 968]}, {"key": "at-the-time", "type": "clause", "offset": [990, 1001]}, {"key": "number-of-full", "type": "clause", "offset": [1075, 1089]}, {"key": "each-year", "type": "definition", "offset": [1153, 1162]}, {"key": "during-the-term-of-this-agreement", "type": "clause", "offset": [1163, 1196]}, {"key": "second-quarter", "type": "clause", "offset": [1244, 1258]}, {"key": "following-year", "type": "definition", "offset": [1266, 1280]}, {"key": "total-service", "type": "clause", "offset": [1312, 1325]}, {"key": "amounts-owing", "type": "definition", "offset": [1516, 1529]}, {"key": "the-information", "type": "clause", "offset": [1587, 1602]}, {"key": "unauthorized-persons", "type": "definition", "offset": [1647, 1667]}, {"key": "representatives-of", "type": "clause", "offset": [1703, 1721]}, {"key": "upon-termination-of-this-agreement", "type": "clause", "offset": [1767, 1801]}, {"key": "number-of-days", "type": "clause", "offset": [1853, 1867]}, {"key": "beginning-with-the", "type": "clause", "offset": [1868, 1886]}, {"key": "settlement-period", "type": "definition", "offset": [1907, 1924]}, {"key": "date-of-termination", "type": "definition", "offset": [1939, 1958]}, {"key": "to-customer", "type": "clause", "offset": [2147, 2158]}, {"key": "in-accordance-with", "type": "clause", "offset": [2182, 2200]}, {"key": "section-7", "type": "definition", "offset": [2219, 2228]}, {"key": "prior-to-the-termination-date", "type": "clause", "offset": [2279, 2308]}, {"key": "from-the-commencement-date", "type": "clause", "offset": [2455, 2481]}, {"key": "calculate-the", "type": "clause", "offset": [2522, 2535]}], "samples": [{"hash": "hoPN96yqBvN", "uri": "/contracts/hoPN96yqBvN#service-commitment", "label": "Agreement for the Provision of Billing and Collection Services (Dex Media West LLC)", "score": 16.0, "published": true}, {"hash": "f88r8Ws3pTl", "uri": "/contracts/f88r8Ws3pTl#service-commitment", "label": "Agreement for the Provision of Billing and Collection Services (Dex Media Inc)", "score": 16.0, "published": true}], "hash": "84b423351df16dedabdbc97d34648ba3", "id": 7}, {"size": 6, "snippet": "\uf079 On call 24 Hours a Day, 7 Days a Week (\u2587-\u2587\u2587\u2587-\u2587\u2587\u2587-\u2587\u2587\u2587\u2587) Laundry Visit Procedures for Ecolab Representative \uf079 Check in with the General Manager for any problems between calls and for new employees that need training on Ecolab areas of responsibility. \uf079 Ecolab Representative proceeds with preventative maintenance call. Results Inspected \uf079 The Ecolab Representative will inspect laundry results which may include: appearance, feel, odor, staining, wrinkling, chlorine, and wettability. Readings Taken \uf079 Ecolab Representative will inspect general laundry area which may include: equipment, procedures, and dryer. Laundry Machine Products Checked May Include: \u25a0 Load Counts \u25a0 Laundry Machine \u25a0 Extract \u25a0 Timer \u25a0 Load Counter \u25a0 Reversing \u25a0 Valves \u25a0 Formulas \u25a0 Doors \u25a0 Signals \u25a0 Water \u25a0 Drain \u25a0 Steam Tunnel \u25a0 Formula Reading Equipment Dispensing Equipment Inspected \uf079 Ecolab Representative will inspect all dispensing equipment to ensure proper function and concentrations. 360\u00ba of Protection \uf079 Ecolab Representative will inspect operational areas and potential safety areas which may include: \u25a0 Eye Wash Station \u25a0 Spray Bottles \u25a0 Biohazard Kit \u25a0 First Aid Kit \u25a0 Labels \u25a0 Floors \u25a0 MSDS Station \u25a0 Test Strips \u25a0 Inventory/Storage \u25a0 Wall Charts \uf079 All issues identified and services provided will be detailed on a Service Detail Report. The Ecolab Representative prior to leaving will make required adjustments, corrections or repairs or make arrangements for them. Service reports will be reviewed electronically and signed by the manager with all action needed agreed upon. A copy of the report will be faxed or e-mailed the following day. Sustainability Sustainability helps drive everything we do and develop. We recognize that what we do not only has an effect within your property, but also serves as a model for the community as a whole. We take our responsibility seriously. Ecolab Sustainability Pledge We are committed to delivering: \uf079 Superior Performance: The best results the first time. \uf079 Improved Environmental Impact: Programs that help protect employee health and safety and minimize impact on land, air and water. \uf079 Operational Savings: Minimize wasteful consumption of water, energy, product, labor and packaging materials. Helping Conserve Resources and Reduce Waste \uf079 Our Solutions are proven to clean safely and reduce consumption of water, energy and packaging materials while protecting human health and ensuring safety. \uf079 Up to 48% energy savings gained using innovative laundry programs which reduces wash cycle steps thus saving water and energy. \uf079 Up to 46% water savings gained through advanced warewashing systems that monitor dishmachine use to lower rack counts and conserve utilities. \uf079 Up to 98% less waste when concentrated housekeeping solutions are used which generate less plastic waste than ready-to-use products. Company Overview From its founding in 1923, Ecolab\u2019s story has been one of innovation, customer service, industry leadership and growth. Over the years, we have built upon our humble beginnings \u2013 one man transforming a simple idea into a simple product to cost- effectively clean hotel carpets \u2013 to become a global company with 40,000 employees serving more than one million customers across a range of industries in more than 160 countries. The company headquarters is located in St. \u2587\u2587\u2587\u2587, Minnesota. What We Do at Ecolab At Ecolab, we develop, manufacture and market commercial cleaning, sanitizing, food safety and infection prevention products and services. Our products and services touch the lives of millions of people each day. We are a partner in success with our customers \u2013 in helping to ensure the satisfaction of their customers, reducing risks to their business and protecting and enhancing their reputation. Together, we make the world cleaner, safer and healthier \u2013 protecting people and vital resources. Many types of customers \u2013 among them restaurants, hospitals, food manufacturing plants and cruise lines \u2013 look to us to help ensure their environments are clean, safe and healthy, food is safe to serve and eat and the threat of disease is reduced. The Ecolab Team At Ecolab, our aim is to be there when and wherever our customers need us \u2013 providing personalized support any time of day, any day of the year around the globe. Below is a summary of the team that provides support to our customers in the United States and globally. Unparalleled Service You Can Trust Knowledgeable, dependable and experienced Ecolab service specialists are dedicated to ensuring your success. During regularly scheduled visits, your Ecolab Representative will carefully inspect your cleaning and sanitation systems, equipment and operation to make sure everything is running as smoothly and efficiently as possible. Personal Service \uf079 Dedicated service specialists and regular on-site support \uf079 Customized solutions: the right products, tools, and equipment \uf079 Demonstrated impact supported by data \uf079 Onsite employee training at no additional charge \uf079 Troubleshooting and proactive issue resolution Emergency Service Coverage \uf079 Around-the-clock emergency service coverage - 24/7/365 \uf079 Live customer service agents at 1 800 35 CLEAN \uf079 Telephone follow-up on emergency service requests \uf079 Escalation process to help insure timely issue resolution \uf079 Technical support provided by world-class chemists, microbiologists and engineers 1/3/2017 Memorandum of Insurance (MOI)", "snippet_links": [{"key": "a-day", "type": "definition", "offset": [19, 24]}, {"key": "a-week", "type": "definition", "offset": [33, 39]}, {"key": "visit-procedures", "type": "clause", "offset": [65, 81]}, {"key": "the-general-manager", "type": "clause", "offset": [124, 143]}, {"key": "for-new-employees", "type": "clause", "offset": [179, 196]}, {"key": "areas-of-responsibility", "type": "clause", "offset": [226, 249]}, {"key": "maintenance-call", "type": "definition", "offset": [302, 318]}, {"key": "dispensing-equipment", "type": "clause", "offset": [832, 852]}, {"key": "to-ensure", "type": "clause", "offset": [925, 934]}, {"key": "operational-areas", "type": "definition", "offset": [1027, 1044]}, {"key": "eye-wash-station", "type": "clause", "offset": [1093, 1109]}, {"key": "first-aid-kit", "type": "definition", "offset": [1144, 1157]}, {"key": "test-strips", "type": "definition", "offset": [1193, 1204]}, {"key": "all-issues", "type": "definition", "offset": [1241, 1251]}, {"key": "services-provided", "type": "definition", "offset": [1267, 1284]}, {"key": "detail-report", "type": "definition", "offset": [1315, 1328]}, {"key": "prior-to", "type": "clause", "offset": [1356, 1364]}, {"key": "required-adjustments", "type": "clause", "offset": [1383, 1403]}, {"key": "service-reports", "type": "definition", "offset": [1459, 1474]}, {"key": "by-the-manager", "type": "clause", "offset": [1518, 1532]}, {"key": "the-report", "type": "clause", "offset": [1579, 1589]}, {"key": "your-property", "type": "definition", "offset": [1766, 1779]}, {"key": "the-community", "type": "clause", "offset": [1812, 1825]}, {"key": "our-responsibility", "type": "clause", "offset": [1846, 1864]}, {"key": "superior-performance", "type": "clause", "offset": [1939, 1959]}, {"key": "best-results", "type": "clause", "offset": [1965, 1977]}, {"key": "first-time", "type": "definition", "offset": [1982, 1992]}, {"key": "environmental-impact", "type": "clause", "offset": [2005, 2025]}, {"key": "safety-and", "type": "clause", "offset": [2074, 2084]}, {"key": "air-and-water", "type": "clause", "offset": [2110, 2123]}, {"key": "operational-savings", "type": "definition", "offset": [2127, 2146]}, {"key": "wasteful-consumption", "type": "definition", "offset": [2157, 2177]}, {"key": "packaging-materials", "type": "definition", "offset": [2215, 2234]}, {"key": "human-health", "type": "clause", "offset": [2404, 2416]}, {"key": "energy-savings", "type": "definition", "offset": [2450, 2464]}, {"key": "water-and-energy", "type": "clause", "offset": [2549, 2565]}, {"key": "water-savings", "type": "definition", "offset": [2579, 2592]}, {"key": "company-overview", "type": "clause", "offset": [2846, 2862]}, {"key": "customer-service", "type": "definition", "offset": [2933, 2949]}, {"key": "company-headquarters", "type": "clause", "offset": [3292, 3312]}, {"key": "located-in", "type": "definition", "offset": [3316, 3326]}, {"key": "food-safety", "type": "clause", "offset": [3448, 3459]}, {"key": "infection-prevention", "type": "clause", "offset": [3464, 3484]}, {"key": "our-products-and-services", "type": "clause", "offset": [3508, 3533]}, {"key": "satisfaction-of", "type": "clause", "offset": [3656, 3671]}, {"key": "the-world", "type": "definition", "offset": [3787, 3796]}, {"key": "vital-resources", "type": "definition", "offset": [3850, 3865]}, {"key": "of-customers", "type": "clause", "offset": [3878, 3890]}, {"key": "manufacturing-plants", "type": "clause", "offset": [3933, 3953]}, {"key": "to-serve", "type": "definition", "offset": [4060, 4068]}, {"key": "our-aim", "type": "clause", "offset": [4142, 4149]}, {"key": "time-of-day", "type": "definition", "offset": [4242, 4253]}, {"key": "day-of", "type": "clause", "offset": [4259, 4265]}, {"key": "the-year", "type": "definition", "offset": [4266, 4274]}, {"key": "the-team", "type": "clause", "offset": [4315, 4323]}, {"key": "in-the-united-states", "type": "clause", "offset": [4363, 4383]}, {"key": "scheduled-visits", "type": "definition", "offset": [4559, 4575]}, {"key": "equipment-and-operation", "type": "clause", "offset": [4665, 4688]}, {"key": "personal-service", "type": "definition", "offset": [4765, 4781]}, {"key": "site-support", "type": "clause", "offset": [4829, 4841]}, {"key": "the-right", "type": "clause", "offset": [4866, 4875]}, {"key": "and-equipment", "type": "clause", "offset": [4893, 4906]}, {"key": "employee-training", "type": "clause", "offset": [4956, 4973]}, {"key": "additional-charge", "type": "definition", "offset": [4980, 4997]}, {"key": "issue-resolution", "type": "clause", "offset": [5030, 5046]}, {"key": "service-coverage", "type": "definition", "offset": [5057, 5073]}, {"key": "service-agents", "type": "clause", "offset": [5147, 5161]}, {"key": "service-requests", "type": "clause", "offset": [5215, 5231]}, {"key": "escalation-process", "type": "clause", "offset": [5234, 5252]}, {"key": "support-provided", "type": "definition", "offset": [5304, 5320]}, {"key": "memorandum-of", "type": "clause", "offset": [5385, 5398]}], "samples": [{"hash": "fkH4vjx5EzY", "uri": "/contracts/fkH4vjx5EzY#service-commitment", "label": "Assignment of Contract", "score": 30.3398990631, "published": true}, {"hash": "3kOhHJgRKAo", "uri": "/contracts/3kOhHJgRKAo#service-commitment", "label": "Vendor Agreement", "score": 27.9884986877, "published": true}], "hash": "b9d3c875de86d2d5fbef42556300fcb7", "id": 9}, {"size": 10, "snippet": "Sprinklr shall use reasonable commercial efforts to (i) monitor and maintain the Platform host servers and to ensure connectivity, availability and operation of the host servers on the World Wide Web consistent with Sprinklr\u2019s Availability Targets set forth below; (ii) monitor hardware and systems software and environmental controls; and (iii) provide Sprinklr\u2019s standard activity and service level reporting.", "snippet_links": [{"key": "reasonable-commercial-efforts", "type": "clause", "offset": [19, 48]}, {"key": "the-platform", "type": "definition", "offset": [77, 89]}, {"key": "to-ensure", "type": "clause", "offset": [107, 116]}, {"key": "the-host", "type": "clause", "offset": [161, 169]}, {"key": "world-wide-web", "type": "clause", "offset": [185, 199]}, {"key": "consistent-with", "type": "definition", "offset": [200, 215]}, {"key": "availability-targets", "type": "clause", "offset": [227, 247]}, {"key": "systems-software", "type": "definition", "offset": [291, 307]}, {"key": "environmental-controls", "type": "clause", "offset": [312, 334]}, {"key": "standard-activity", "type": "definition", "offset": [365, 382]}, {"key": "service-level-reporting", "type": "clause", "offset": [387, 410]}], "samples": [{"hash": "3yrLowlL4F4", "uri": "/contracts/3yrLowlL4F4#service-commitment", "label": "Master Services Agreement", "score": 33.6970329285, "published": true}, {"hash": "5crYxbymSZi", "uri": "/contracts/5crYxbymSZi#service-commitment", "label": "Service Level Agreement", "score": 30.0298690796, "published": true}, {"hash": "5OMQHZBPFwL", "uri": "/contracts/5OMQHZBPFwL#service-commitment", "label": "Service Level Agreement", "score": 27.5552902222, "published": true}], "hash": "55b70a65801cad62779b861e50c87d1f", "id": 6}], "next_curs": "ClsSVWoVc35sYXdpbnNpZGVyY29udHJhY3RzcjcLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhtzZXJ2aWNlLWNvbW1pdG1lbnQjMDAwMDAwMGEMogECZW4YACAA", "clause": {"size": 373, "title": "Service Commitment", "parents": [["term-termination-and-consequences-of-termination", "Term Termination and Consequences of Termination"], ["consequences-of-termination", "Consequences of Termination"], ["early-termination-charges", "Early Termination Charges"], ["payment-taxes-and-purchase-commitments", "Payment Taxes and Purchase Commitments"], ["purchase-commitments", "Purchase Commitments"]], "children": [["minimum-service-commitment", "Minimum Service Commitment"], ["term-and-renewal", "Term and Renewal"], ["termination", "Termination"], ["initial-term-renewal-term", "Initial Term; Renewal Term"], ["minimum-service-term", "Minimum Service Term"]], "id": "service-commitment", "related": [["time-commitment", "Time Commitment", "Time Commitment"], ["dvbe-commitment", "DVBE Commitment", "DVBE Commitment"], ["the-commitment", "The Commitment", "The Commitment"], ["staff-commitment", "STAFF COMMITMENT", "STAFF COMMITMENT"], ["service-level-commitment", "Service Level Commitment", "Service Level Commitment"]], "related_snippets": [], "updated": "2025-07-24T06:48:57+00:00", "also_ask": ["What are the essential elements that must be included in a robust Service Commitment clause?", "How can the Service Commitment be leveraged strategically during negotiations to allocate risk?", "What are the most common pitfalls or ambiguities that undermine enforceability of Service Commitment clauses?", "How do Service Commitment standards differ across jurisdictions or industry sectors?", "What evidence is typically required in court to prove breach of a Service Commitment clause?"], "drafting_tip": "Specify measurable service standards to ensure accountability, define remedies for non-performance to protect parties, and set reporting requirements to facilitate monitoring.", "explanation": "A Service Commitment clause defines the level and quality of service that a provider agrees to deliver to a client. It typically outlines specific performance standards, such as response times, uptime guarantees, or support availability, and may include remedies or credits if these standards are not met. The core function of this clause is to set clear expectations for service delivery, ensuring accountability and providing recourse if the agreed-upon service levels are not maintained."}, "json": true, "cursor": ""}}