Service Capacity. Contractor must be able to accommodate and adapt to increasing demand for both OPI and VRI services and continue to be in compliance with this Contract. Contractor must have the capabilities to accommodate and adapt to surges in call volume during peak times and surge times, as well as the ability to adapt to overall call volume increases over the life of the Contract.
Appears in 7 contracts
Samples: Washington Statewide Contract, Washington Statewide Contract, Washington Statewide Contract
Service Capacity. Contractor must be able to accommodate and adapt to increasing demand for both OPI and VRI services and continue to be in compliance with this Contract. Contractor must have the capabilities to accommodate and adapt to surges in call volume during peak times and surge times, as well as the ability to adapt to overall call volume increases over the life of the Statewide Contract.
Appears in 4 contracts
Samples: apps.des.wa.gov, apps.des.wa.gov, apps.des.wa.gov
