Common use of Service and Support Clause in Contracts

Service and Support. The Smart Hub is supplied with a five-year return to base warranty. For warranty returns please contact Xxxxxxxx CSC on 01977 661234 for a returns number. Support is provided by our Help Desk on 01977 660204 Monitoring Centre The Smart Hub can communicate with the monitoring centre using a number of different methods • IP protocols to suitably enabled monitoring centres delivered via the ethernet or 3G cellular connection • Analogue protocols using the cellular connection IP Protocols supported Analogue IPACS STMF, TT21, TT92 SCAIP BS8521 Monitoring centres need to be appropriately configured and you should speak to your supplier prior to using Smart Hub with your customers.

Service and Support. The Smart Hub is supplied with a five-year return to base warranty. For warranty returns please contact Xxxxxxxx CSC on 01977 661234 for a returns number. Support is provided by our Help Desk on 01977 660204 Monitoring M onitoring Centre The Smart Hub can communicate with the monitoring centre using a number of different methods •  IP protocols to suitably enabled monitoring centres delivered via the ethernet or 3G cellular connection •  Analogue protocols using the cellular connection IP Protocols supported Analogue IPACS STMF, TT21, TT92 SCAIP BS8521 Monitoring centres need to be appropriately configured and you should speak to your supplier prior to using Smart Hub with your customers.