Riskonnect’s Hosting Facility Clause Samples

Riskonnect’s Hosting Facility. A. Riskonnect’s data center will have strong access controls and secure practices, such as specialized authorization system(s), in effect at all times to prevent unauthorized physical and virtual access to hosted County systems. B. Riskonnect’s data center facility functions when off the power grid using a back-up generator or other source of electricity. C. All County equipment and data hosted at Riskonnect’s data center will be properly secured from the threat of cyber hackers and viruses through appropriate intrusion detection tools, proactive 24x7x365 monitoring and prompt installation of new software updates, hot fixes and security patches. D. Riskonnect will provide infrastructure and support for two (2) environments; one to run a production instance of RCMIS software; and another for the development/test instance of RCMIS software. E. The production instance of RCMIS software will include a disaster recovery solution and plan that will enable RCMIS software service delivery to resume as normal within twenty four (24) hours of experiencing a critical system failure or catastrophic event that prevents RCMIS software from functioning properly in accordance with the County Availability requirement. F. Riskonnect’s disaster recovery services will be tested prior to the implementation of the County’s configuration of the Riskonnect Service, and annually thereafter, in accordance with the Contract’s disaster recovery requirements G. Riskonnect will cooperate with any County on-site audit or penetration test of Riskonnect managed systems as described in Section 8(h) to this Attachment G.