Return of Customer Data. After termination or expiration of this Agreement or the applicable Subscription Service, upon Customer’s written request, ServiceNow will provide any Customer Data in the Subscription Service to Customer in ServiceNow’s standard database export format at no additional charge. Customer must submit such request to ServiceNow within 45 days after termination or expiration of this Agreement or the Subscription Service. ServiceNow is not obligated to maintain or provide any Customer Data after such 45- day period and will, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control, and delete Customer’s instances of the Subscription Service.
Appears in 5 contracts
Samples: Subscription Service Agreement, Master Subscription Service Agreement, Subscription Service Agreement
Return of Customer Data. After termination or expiration of this Agreement or the applicable Subscription Service, upon Customer’s written request, ServiceNow will provide any Customer Data in the Subscription Service to Customer in ServiceNow’s standard database export format at no additional charge. Customer must submit such request to ServiceNow within 45 days after termination or expiration of this Agreement or the Subscription Service. ServiceNow is not obligated to maintain or provide any Customer Data after such 45- 45-day period and will, unless legally prohibited, delete all Customer Data in its systems or otherwise in its possession or under its control, and delete Customer’s instances of the Subscription Service.
Appears in 2 contracts
Samples: Ordering Agreement, Ordering Agreement