{"component": "clause", "props": {"groups": [{"snippet": "All OEM Products returned by HP to ------------------------------ Foundry must be accompanied by a Return Materials Authorization (\"RMA\"). Unless further verification is reasonably required by Foundry, Foundry will supply an RMA within two work days of HP's request. HP may return the OEM Product without an RMA if Foundry fails to provide one.", "samples": [{"hash": "eo7GDiuf8OJ", "uri": "/contracts/eo7GDiuf8OJ#return-materials-authorization", "label": "Oem Purchase Agreement (Foundry Networks Inc)", "score": 18.0, "published": true}, {"hash": "cy4MfgQ5Xv3", "uri": "/contracts/cy4MfgQ5Xv3#return-materials-authorization", "label": "Oem Purchase Agreement (Foundry Networks Inc)", "score": 18.0, "published": true}], "snippet_links": [{"key": "oem-products", "type": "definition", "offset": [4, 16]}, {"key": "required-by", "type": "definition", "offset": [181, 192]}, {"key": "work-days", "type": "definition", "offset": [240, 249]}, {"key": "provide-one", "type": "clause", "offset": [332, 343]}], "size": 2, "hash": "cf6b42f8a85facdca94e54d4f61f6694", "id": 1}, {"snippet": "Product may be returned to Supplier by HP and by Eligible Purchasers as set forth in this Article and in Article 11.0. Product returned to Supplier will be accompanied by a Return Materials Authorization (\u201cRMA\u201d). Unless Supplier reasonably requires further verification, Supplier will provide an RMA within [***] of HP\u2019s request. HP may return Product without an RMA if Supplier unreasonably refuses or fails to provide an RMA.", "samples": [{"hash": "jytlDy3gg7h", "uri": "/contracts/jytlDy3gg7h#return-materials-authorization", "label": "Product Purchase Agreement (Overland Storage Inc)", "score": 21.0, "published": true}, {"hash": "5rQJFmFxp5S", "uri": "/contracts/5rQJFmFxp5S#return-materials-authorization", "label": "Product Purchase Agreement (Overland Storage Inc)", "score": 21.0, "published": true}], "snippet_links": [{"key": "eligible-purchasers", "type": "definition", "offset": [49, 68]}, {"key": "this-article", "type": "definition", "offset": [85, 97]}, {"key": "supplier-will", "type": "clause", "offset": [139, 152]}, {"key": "will-provide", "type": "clause", "offset": [280, 292]}, {"key": "to-provide", "type": "definition", "offset": [409, 419]}], "size": 2, "hash": "239901451b7b6d729d5a650d39f105f7", "id": 2}, {"snippet": "If a product or component is determined by a Laser Shot technician or representative as needing to be returned for repair or replacement, the case will be escalated to a Return Materials Authorization (RMA) and Buyer will be given return shipping instructions.\na. For simulator items returned within 60 days of delivery, Seller will provide ground shipping both ways. The buyer will be responsible for paying shipping to Seller\u2019s location for simulator items returned more than 60 days after delivery. Seller may direct Buyer to return the items to a third party for repair and/or maintenance.\nb. For items no longer under Warranty, the Buyer is responsible for all repair and shipping costs.", "samples": [{"hash": "cfBw2ybB2Ru", "uri": "/contracts/cfBw2ybB2Ru#return-materials-authorization", "label": "Vendor Agreement", "score": 27.8718083273, "published": true}, {"hash": "bU6JAjcvKGs", "uri": "/contracts/bU6JAjcvKGs#return-materials-authorization", "label": "Addendum to Agreement", "score": 24.0280629706, "published": true}], "snippet_links": [{"key": "repair-or-replacement", "type": "definition", "offset": [115, 136]}, {"key": "the-case", "type": "definition", "offset": [138, 146]}, {"key": "will-be-given", "type": "clause", "offset": [217, 230]}, {"key": "shipping-instructions", "type": "definition", "offset": [238, 259]}, {"key": "will-provide", "type": "clause", "offset": [328, 340]}, {"key": "the-buyer-will", "type": "clause", "offset": [368, 382]}, {"key": "responsible-for", "type": "clause", "offset": [386, 401]}, {"key": "to-seller", "type": "definition", "offset": [418, 427]}, {"key": "after-delivery", "type": "clause", "offset": [486, 500]}, {"key": "the-items", "type": "definition", "offset": [536, 545]}, {"key": "a-third-party", "type": "clause", "offset": [549, 562]}, {"key": "the-buyer-is", "type": "definition", "offset": [633, 645]}, {"key": "shipping-costs", "type": "clause", "offset": [677, 691]}], "size": 2, "hash": "61e0be7c89cdcb51644a0907202115be", "id": 3}, {"snippet": "All OEM Products returned by Philips to Supplier must be accompanied by a Return Materials Authorization (\"RMA\") as noted in Exhibit D. Unless further verification is reasonably required by Supplier, Supplier will supply an RMA within [****] of Philips' request. Philips may return the OEM Product without an RMA if Supplier fails to provide one.", "samples": [{"hash": "eWcOfRvx8Sd", "uri": "/contracts/eWcOfRvx8Sd#return-materials-authorization", "label": "Oem Purchase Agreement (Biotel Inc.)", "score": 18.0, "published": true}, {"hash": "aRtVWZYRV2r", "uri": "/contracts/aRtVWZYRV2r#return-materials-authorization", "label": "Oem Purchase Agreement (Biotel Inc.)", "score": 18.0, "published": true}], "snippet_links": [{"key": "oem-products", "type": "definition", "offset": [4, 16]}, {"key": "by-philips", "type": "clause", "offset": [26, 36]}, {"key": "supplier-must", "type": "clause", "offset": [40, 53]}, {"key": "by-supplier", "type": "clause", "offset": [187, 198]}, {"key": "supplier-will", "type": "clause", "offset": [200, 213]}, {"key": "provide-one", "type": "clause", "offset": [334, 345]}], "size": 2, "hash": "154e5c46458496c41bd782843183caa4", "id": 4}, {"snippet": "All OEM Products returned by GEMS-IT to Supplier must be accompanied by a RMA. Unless further verification is reasonably required by Supplier, Supplier will supply an RMA within two work days after receiving GEMS-IT\u2019s written request.", "samples": [{"hash": "h0CZe814MVP", "uri": "/contracts/h0CZe814MVP#return-materials-authorization", "label": "Oem Purchase Agreement (Cardiac Science CORP)", "score": 21.0, "published": true}, {"hash": "15wotuU4A1t", "uri": "/contracts/15wotuU4A1t#return-materials-authorization", "label": "Oem Purchase and Supply Agreement (Cardiac Science CORP)", "score": 21.0, "published": true}], "snippet_links": [{"key": "oem-products", "type": "definition", "offset": [4, 16]}, {"key": "supplier-must", "type": "clause", "offset": [40, 53]}, {"key": "by-supplier", "type": "clause", "offset": [130, 141]}, {"key": "supplier-will", "type": "clause", "offset": [143, 156]}, {"key": "after-receiving", "type": "clause", "offset": [192, 207]}, {"key": "written-request", "type": "definition", "offset": [218, 233]}], "size": 2, "hash": "def29ce784ae8a8aa28265e0269ea587", "id": 5}, {"snippet": "TI Products returned to Anam or Amkor pursuant to Sections 9.02 or 3.11 or as otherwise permitted hereunder shall be returned freight collect. To the extent reasonably practicable, replacement service by Anam or Amkor shall be made on an expedited, \"courier\", basis, to the extent practicable, not to exceed [ * ], from the date of return, at no additional expense to TI. Anam agrees to provide RMA as soon as reasonably possible, but not exceeding five (5) business days after return by TI. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.", "samples": [{"hash": "3SqsHFXdleN", "uri": "/contracts/3SqsHFXdleN#return-materials-authorization", "label": "Manufacturing Agreement (Amkor Technology Inc)", "score": 18.0, "published": true}], "snippet_links": [{"key": "ti-products", "type": "definition", "offset": [0, 11]}, {"key": "pursuant-to-sections", "type": "clause", "offset": [38, 58]}, {"key": "freight-collect", "type": "clause", "offset": [126, 141]}, {"key": "replacement-service", "type": "definition", "offset": [181, 200]}, {"key": "to-the-extent-practicable", "type": "definition", "offset": [267, 292]}, {"key": "not-to-exceed", "type": "clause", "offset": [294, 307]}, {"key": "date-of-return", "type": "clause", "offset": [324, 338]}, {"key": "additional-expense", "type": "definition", "offset": [346, 364]}, {"key": "to-ti", "type": "definition", "offset": [365, 370]}, {"key": "to-provide", "type": "definition", "offset": [384, 394]}, {"key": "days-after", "type": "definition", "offset": [467, 477]}, {"key": "information-on", "type": "clause", "offset": [502, 516]}, {"key": "omitted-and-filed-separately-with-the-commission", "type": "clause", "offset": [536, 584]}, {"key": "confidential-treatment", "type": "definition", "offset": [586, 608]}, {"key": "with-respect-to", "type": "clause", "offset": [628, 643]}], "size": 2, "hash": "ff91fdd41071041a75fb2cd8430dd7b7", "id": 6}, {"snippet": "All OEM Products returned by Agilent to Supplier must be accompanied by a Return Materials Authorization (\u201cRMA\u201d). Unless further verification is reasonably required by Supplier, Supplier will supply a RMA within [**] work days of Agilent\u2019s request. Agilent may return the OEM Product without a RMA if Supplier fails to provide one.", "samples": [{"hash": "5LQpQnDtw8m", "uri": "/contracts/5LQpQnDtw8m#return-materials-authorization", "label": "Oem Purchase Agreement (Cambridge Heart Inc)", "score": 21.0, "published": true}], "snippet_links": [{"key": "oem-products", "type": "definition", "offset": [4, 16]}, {"key": "supplier-must", "type": "clause", "offset": [40, 53]}, {"key": "by-supplier", "type": "clause", "offset": [165, 176]}, {"key": "supplier-will", "type": "clause", "offset": [178, 191]}, {"key": "work-days", "type": "definition", "offset": [217, 226]}, {"key": "provide-one", "type": "clause", "offset": [319, 330]}], "size": 2, "hash": "b14626e21b911ac7e440bf39a15505d1", "id": 7}, {"snippet": "TI Products returned to Anam or Amkor pursuant to Sections 9.02 or 3.11 or as otherwise permitted hereunder shall be returned freight collect. To the extent reasonably practicable, replacement service by Anam or Amkor shall be made on an expedited, \"courier\", basis, to the extent practicable, not to exceed [*], from the date of return, at no additional expense to TI. Anam agrees to provide RMA as soon as reasonably possible, but not exceeding five (5) business days after return by TI.", "samples": [{"hash": "6pIcAx7kNDw", "uri": "/contracts/6pIcAx7kNDw#return-materials-authorization", "label": "Manufacturing Agreement (Amkor Technology Inc)", "score": 18.0, "published": true}], "snippet_links": [{"key": "ti-products", "type": "definition", "offset": [0, 11]}, {"key": "pursuant-to-sections", "type": "clause", "offset": [38, 58]}, {"key": "freight-collect", "type": "clause", "offset": [126, 141]}, {"key": "replacement-service", "type": "definition", "offset": [181, 200]}, {"key": "to-the-extent-practicable", "type": "definition", "offset": [267, 292]}, {"key": "not-to-exceed", "type": "clause", "offset": [294, 307]}, {"key": "date-of-return", "type": "clause", "offset": [322, 336]}, {"key": "additional-expense", "type": "definition", "offset": [344, 362]}, {"key": "to-ti", "type": "definition", "offset": [363, 368]}, {"key": "to-provide", "type": "definition", "offset": [382, 392]}, {"key": "days-after", "type": "definition", "offset": [465, 475]}], "size": 2, "hash": "9167ef1d1e04db8d10a8b9a520d7c1b5", "id": 8}, {"snippet": "If the Customer receives Equipment that it wishes to return to ICS, Customer shall contact ICS and request a Return Materials Authorization (\u201cRMA\u201d) form. The RMA form contains a RMA number and instructions for return. A RMA number is valid for 15 days from the date of issuance and is required for all returns. Customer will have 7 days from receipt of Equipment to claim a mis-shipment of Equipment, 15 days from the date of shipment of Equipment to request a RMA for any Equipment that is not DOA (as defined below), and 15 days from the date of shipment of Equipment to request a RMA for DOA Equipment. Configured Equipment may only be returned if found to be DOA. ICS will not accept returns of print heads, media, software, or service contracts, extended warranty contracts, or other service contracts relating to the Equipment. For purposes of this Agreement (including each Order), the term \u201cDOA\u201d means Equipment with non-field- repairable problems which render the Equipment unusable and not marketable in its current condition, such as faulty cords, unusually fast battery drains, inoperative keys, malfunctioning antennas/scanners and cracked/broken screens.", "samples": [{"hash": "btUDSNjLx62", "uri": "/contracts/btUDSNjLx62#return-materials-authorization", "label": "Hardware Purchase and Sale Agreement", "score": 25.4065708419, "published": true}], "snippet_links": [{"key": "if-the-customer", "type": "clause", "offset": [0, 15]}, {"key": "return-to", "type": "definition", "offset": [53, 62]}, {"key": "customer-shall", "type": "clause", "offset": [68, 82]}, {"key": "rma-number", "type": "clause", "offset": [178, 188]}, {"key": "date-of-issuance", "type": "definition", "offset": [261, 277]}, {"key": "customer-will", "type": "clause", "offset": [311, 324]}, {"key": "receipt-of-equipment", "type": "clause", "offset": [342, 362]}, {"key": "date-of-shipment", "type": "definition", "offset": [418, 434]}, {"key": "to-request", "type": "clause", "offset": [448, 458]}, {"key": "print-heads", "type": "clause", "offset": [699, 710]}, {"key": "extended-warranty", "type": "definition", "offset": [751, 768]}, {"key": "other-service-contracts", "type": "clause", "offset": [783, 806]}, {"key": "relating-to", "type": "definition", "offset": [807, 818]}, {"key": "the-equipment", "type": "definition", "offset": [819, 832]}, {"key": "for-purposes-of-this-agreement", "type": "definition", "offset": [834, 864]}, {"key": "the-term", "type": "clause", "offset": [889, 897]}, {"key": "current-condition", "type": "clause", "offset": [1018, 1035]}], "size": 1, "hash": "880a3b031e879f6c1e74dcb501263163", "id": 9}, {"snippet": "If any Oasys Product is ------------------------------ defective or otherwise not in conformity with the requirements of this Agreement (a \"Noncomplying Oasys Products\"), in addition to its other rights and remedies hereunder, Larscom may return the Noncomplying Oasys Products for replacement or repair at Oasys's expense. All Oasys Products returned by Larscom to Oasys, including Noncomplying Oasys Products, shall be accompanied by a Return Materials Authorization (\"RMA\"). Unless further verification is reasonably required by Oasys, Oasys shall supply an RMA within three business days of Larscom's request. If Oasys fails to timely provide the RMA, Larscom may return the Oasys Products without an RMA.", "samples": [{"hash": "bpskMPV63KN", "uri": "/contracts/bpskMPV63KN#return-materials-authorization", "label": "Oem Agreement (Larscom Inc)", "score": 18.0, "published": true}], "snippet_links": [{"key": "conformity-with", "type": "clause", "offset": [85, 100]}, {"key": "requirements-of-this-agreement", "type": "clause", "offset": [105, 135]}, {"key": "in-addition-to", "type": "clause", "offset": [171, 185]}, {"key": "other-rights-and-remedies", "type": "clause", "offset": [190, 215]}, {"key": "replacement-or-repair", "type": "clause", "offset": [282, 303]}, {"key": "required-by", "type": "definition", "offset": [520, 531]}, {"key": "business-days-of", "type": "clause", "offset": [578, 594]}, {"key": "provide-the", "type": "clause", "offset": [639, 650]}], "size": 1, "hash": "58bd0a35c8c52c7bc010c0f2eb53ccee", "id": 10}], "next_curs": "CmcSYWoVc35sYXdpbnNpZGVyY29udHJhY3RzckMLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IidyZXR1cm4tbWF0ZXJpYWxzLWF1dGhvcml6YXRpb24jMDAwMDAwMGEMogECZW4YACAA", "clause": {"parents": [["return-of-products", "Return of Products"], ["confidential-information", "Confidential Information"], ["entire-agreement", "Entire Agreement"], ["return-of-noncomplying-and-failing-oem-products", "Return of Noncomplying and Failing Oem Products"], ["product-returns-non-conforming-product", "PRODUCT RETURNS; NON-CONFORMING PRODUCT"]], "children": [], "size": 28, "title": "Return Materials Authorization", "id": "return-materials-authorization", "related": [["government-authorizations", "Government Authorizations", "Government Authorizations"], ["government-authorization", "Government Authorization", "Government Authorization"], ["work-authorizations", "WORK AUTHORIZATIONS", "WORK AUTHORIZATIONS"], ["legal-authorization", "LEGAL AUTHORIZATION", "LEGAL AUTHORIZATION"], ["emergency-work-authorizations", "Emergency Work Authorizations", "Emergency Work Authorizations"]], "related_snippets": [], "updated": "2025-07-07T12:37:54+00:00", "also_ask": [], "drafting_tip": "Specify the RMA process and required documentation to ensure clarity; set timeframes for returns to prevent disputes; define condition standards for returned materials to facilitate enforceability.", "explanation": "A Return Materials Authorization (RMA) clause establishes the process by which a buyer can return goods to the seller, typically due to defects, incorrect shipments, or other issues. This clause outlines the steps required to obtain authorization before returning items, such as contacting the seller, providing details about the product and reason for return, and receiving a unique RMA number. Its core practical function is to streamline and document the return process, ensuring that returns are managed efficiently and that both parties have clear expectations regarding the handling of returned materials."}, "json": true, "cursor": ""}}