Common use of RESPONSIBILITIES AND OBLIGATIONS Clause in Contracts

RESPONSIBILITIES AND OBLIGATIONS. 5.1. In providing the Acquiring Services, the Company shall use its reasonable endeavours to: 5.1.1. Pay to the Merchant a sum equal to the amount of each valid Transaction (less the Merchant Services Fee as defined in the Merchant Facilities Agreement), with the settlement of such amounts to be made within the timeframes specified in the Merchant Facilities Agreement. 5.1.2. Coordinate and communicate with AttractPay to procure the normal operation of the Facilities. 5.1.3. Provide the means for information exchange between the Merchant and / or AttractPay in relation to the Transactions effected through the System and record all such information transmitted. 5.1.4. Advise the Merchant, Third Party Payment Providers on issues regarding the Transactions, funds settlement and complaints arising among the Merchant, Third Party Payment Providers and / or other banks participating in the System. 5.2. The Merchant, in using the System, shall have the following responsibilities and obligations: 5.2.1. Observe the Rules and do such acts and things as may be reasonably required by the Company from time to time in relation to the Third-Party Payment Service and hereunder and the usage of the System. 5.2.2. Provide such facilities and security protection as are necessary to ensure the normal operation of the System. 5.2.3. Not to unreasonably refuse the use of Third-Party Payment Providers payment method by a Third-Party Payment Providers User, and not to engage in unequal treatment between Third Party Payment Providers’ Users and other customers in the sales of merchandise and/or provision of services and any other benefits offered. 5.2.4. Handle complaints from customers and act on advices given by the Company in relation to products or services of the Merchant. The Company shall handle all other complaints with the assistance of the Merchant. 5.2.5. Display in an appropriate and prominent place of its business locations and on all promotional materials the marks and logos of the Company and Third Party Payment Providers, in order to inform the public that the Merchant accepts the use of the System for settling Third Party Payment Services, at the Merchant’s discretion. 5.2.6. Assist the Company, Third Party Payment Providers in managing the network.

Appears in 2 contracts

Sources: Merchant Facilities Agreement, Merchant Agreement