RESPONSE TO CALLS. A. The Operator shall respond to SBSD calls 24 hours a day, seven days a week, within the maximum response time established by the Local Station Commander and as specified in Element 1, Tow Districts, of this Agreement. The Operator shall respond with a tow truck of the class required to tow the vehicle specified by the SBSD. The Operator shall advise SBSD dispatch, at the time of notification, if he/she is either unable to respond or unable to meet the maximum response time. If, after accepting the call, the Operator is unable to respond or will be delayed in responding, the Operator shall immediately notify the appropriate SBSD Communications Center. The Operator shall not assign any calls to other tow Operators.
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RESPONSE TO CALLS. A. The Operator operator shall respond to SBSD calls 24 hours a day, seven days a week, within the maximum response time established by the Local Station Commander local station commander and as specified in Element 1, Tow Districts, of this Agreement. The Operator operator shall respond with a tow truck of the class required to tow the vehicle specified by the SBSD. The Operator operator shall advise SBSD dispatch, at the time of notification, if he/she is either unable to respond or unable to meet the maximum response time. If, after accepting the call, the Operator operator is unable to respond or will be delayed in responding, the Operator operator shall immediately notify the appropriate SBSD Communications Center. The Operator operator shall not assign any calls to other tow Operatorsoperators.
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Samples: Service Agreement