Resources for Assistance Sample Clauses
The "Resources for Assistance" clause outlines the support and tools that will be made available to parties involved in the agreement to help them fulfill their obligations. This may include access to training materials, technical support, or designated personnel who can answer questions and provide guidance throughout the contract term. By specifying what resources are available and how they can be accessed, this clause ensures that parties have the necessary assistance to perform their duties effectively, reducing misunderstandings and facilitating smoother contract execution.
Resources for Assistance. If you encounter problems when submitting your application in ▇▇▇▇▇▇.▇▇▇, you must attempt to resolve them by contacting the ▇▇▇▇▇▇.▇▇▇ Service Desk at the following: • By e-mail: ▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇ • By phone: (toll-free) ▇-▇▇▇-▇▇▇-▇▇▇▇ (1-800-518-GRANTS). The ▇▇▇▇▇▇.▇▇▇ Contact Center is available 24 hours a day, 7 days a week, excluding federal holidays. Additional support is also available from the NIH eRA Service desk at: • By e-mail: ▇▇▇▇://▇▇▇▇▇▇.▇▇▇.▇▇▇/support/index.html • By phone: ▇▇▇-▇▇▇-▇▇▇▇ or (toll-free) ▇-▇▇▇-▇▇▇-▇▇▇▇. (press menu option 6 for SAMHSA). The NIH eRA Service desk is available Monday – Friday, 7 a.m. to 8 p.m. Eastern Time, excluding federal holidays. If you experience problems accessing or using ASSIST (see below), you can: • Access the ASSIST Online Help Site at: ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/erahelp/assist/ • Or contact the NIH eRA Service Desk SAMHSA highly recommends that you submit your application 24-72 hours before the submission deadline. Many submission issues can be fixed within that time and you can attempt to re-submit.