Repair Parts. KMC shall manufacture and supply repair parts for the Production Instruments as required by Gen-Probe, pursuant to Gen-Probe's purchase orders for such parts, to support Gen-Probe's United States and overseas field service. KMC and Gen-Probe shall agree upon a repair parts list and a price list by August 30, 2001. Gen-Probe shall provide to KMC separate forecasts and binding purchase orders (together with security substantially as provided for under Section 6.5(in form and substance satisfactory to KMC) to secure payment for same) for such repair parts.
Repair Parts. 1) Awarded Vendor(s) shall guarantee the availability of repair parts for a minimum of five (5) years after the Purchasing Entity’s Acceptance of any Device.
Repair Parts. ABB repair parts required but not included with original Proposal will be invoiced at list price.
Repair Parts. 6.1 All repair parts will be billed at the contractor’s cost with a 15% mark-up allowed. The vendor shall submit as backup documentation a copy of the original purchase invoice(s) as proof of cost for parts. This must accompany the job invoice for the agency to process payment for the services performed. If no purchase invoice is available for proof of cost for repair parts, MTS may verify current market value and if necessary alter the payment invoice to reflect market price.
Repair Parts. Awarded Vendor(s) shall guarantee the availability of repair parts for a minimum of five (5) years after the Purchasing Entity’s Acceptance of any Device. All Device components, spare parts, application software, and ancillary Equipment that is supplied under any resulting Master Agreement, must conform to Manufacturer specifications. Awarded Vendor(s) shall be responsible for ensuring that any repair parts are operable and installed in accordance with Manufacturer specifications. Repair parts may be new, reconditioned, reprocessed or recovered. Service Zones Unless otherwise specified in a Participating Addendum, Awarded Vendor(s) shall adhere to the following Service Call Response Times based on the distance that their Service Base Location is from the Purchasing Entity: Service Zone Definition Response Time Urban Within 60 miles 4 - 6 Hours Rural 60 – 120 miles 1 - 2 Business Days Remote 120+ miles, or only accessible by plane or by boat 4 - 5 Business Days Repair or replacement of parts and/or Devices shall occur within four (4) two (2) Business Days of Awarded Vendor arriving at Purchasing Entity’s location, with the following exception: If Awarded Vendor is drop-shipping a new Device to replace a defective Device, then Purchasing Entity must receive the new Device within three (3) Business Days. Awarded Vendor(s) may charge different rates according to each Service Zone. Service Logs Awarded Vendors shall maintain a Service log which describes the maintenance and repair Services provided for each Device. A no-cost copy of Service logs/reports must be provided to the Purchasing Entity or Participating State or Entity, within five (5) Business Days of the request. Equipment Relocation Equipment relocation Services include dismantling, packing, transporting, and re-installing Equipment. Awarded Vendor(s) may charge for this Service based on the following table: Service Zone Distance from original placement of Device Charge 1 Within the same building No Charge Allowed* 2 Up to 50 miles from building in which Device was originally placed Flat Rate Fee, plus Per Mile or Hourly Fee 3 More than 50 miles from building in which Device was originally placed Flat Rate Fee, plus Per Mile or Hourly Fee *Awarded Vendor(s) may charge Purchasing Entities a mutually agreed upon price for special rigging in the event a Purchasing Entity’s demographics require such rigging for Zone 1 relocation’s. The price shall be agreed upon in writing by Awarded Vendor and Purchasin...
Repair Parts. The vehicle manufacturer shall maintain an adequate stock of all regular and special parts to meet the continuing service and repair parts needs of the State without undue delay. A special system shall be set up for expediting the procurement of back order items needed to repair an inoperative vehicle including a system to air freight parts at factory expense when parts are not in stock in California parts depots. Parts must be available within three (3) working days after telephone notification. Vehicles with new technology emerging into the industry (e.g. fuel cell vehicles) may require more than (3) working days for the availability of certain parts. Contractor must notify the DGS CA and ordering agency when this occurs and provide the estimated date of availability. MAINTENANCE PLAN A maintenance plan is available for light duty vehicles under 8500 lbs. GVWR. The purchase of a maintenance plan is optional. The maintenance plan covers all regularly STATE OF CALIFORNIA DEPARTMENT OF GENERAL SERVICES PROCUREMENT DIVISION Contract (Mandatory) 1-18-23-23 A-G Contract User Instructions, *Supplement 18* scheduled service for a minimum of five (5) years/75,000 miles. The maintenance shall include at a minimum all manufacturer recommended services such as, but not limited to: • Oil changes; • Filter changes; • Fluid changes; • Lubrications; • Tire rotations; • Timing belt changes • Equipment and safety inspections The Maintenance Plan is not required to cover wear items such as brake pads/shoes, wiper blades, etc. Purchase of the Maintenance Plan is non-mandatory for State departments. RECYCLED CONTENT State departments are required to report purchases in many product categories. The Postconsumer-Content Certification Form (CIWMB 74) for the contractor(s) is attached (Attachment C).
Repair Parts. In the event that the performance of maintenance services under the contract results in a need to replace defective parts or components, such items may only be replaced by new parts or components. In no instance shall the contractor be permitted to replace defective parts or components with refurbished, remanufactured, or surplus items without prior written authorization of the City. EXCESSIVE DOWNTIME: Unless otherwise agreed to in a Service Level Agreement in the contract, all hardware, software, solutions or systems furnished under the contract shall be capable of continuous operation. Should the hardware, software, solution or system become inoperable for a period of more than twenty-four
Repair Parts. The contractor shall provide for the timely and adequate provisioning of repair parts in accordance with their commercial practices. NSN 7540-01-152-8057 50336-101 OPTIONAL FORM 336A (4-86) Sponsored by GSA FAR (48 CFR) 53.110 CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE N00174-03-D-0003 14 OF 51 NAME OF OFFEROR OR CONTRACTOR IROBOT CORP
Repair Parts. All parts which are removed from any of Buyer’s equipment and replaced by Towlift while performing the Services shall become the property of Towlift.
Repair Parts. (Select applicable response)
