{"component": "clause", "props": {"groups": [{"size": 253, "samples": [{"hash": "k53vm2ZuwKF", "uri": "/contracts/k53vm2ZuwKF#remote-access", "label": "Professional Service Contract", "score": 36.3936767578, "published": true}, {"hash": "iFVk9LVwpYg", "uri": "/contracts/iFVk9LVwpYg#remote-access", "label": "Client Service Contract", "score": 36.1163253784, "published": true}, {"hash": "97O14Skvjxc", "uri": "/contracts/97O14Skvjxc#remote-access", "label": "Personal Service Contract", "score": 36.0951118469, "published": true}], "snippet_links": [{"key": "use-of-the-data", "type": "clause", "offset": [14, 29]}, {"key": "the-state", "type": "clause", "offset": [35, 44]}, {"key": "secure-access", "type": "definition", "offset": [75, 88]}, {"key": "authentication-credentials", "type": "definition", "offset": [154, 180]}, {"key": "unique-user", "type": "definition", "offset": [189, 200]}, {"key": "hardened-password", "type": "definition", "offset": [208, 225]}, {"key": "authorized-users", "type": "definition", "offset": [230, 246]}, {"key": "contractor-will", "type": "clause", "offset": [270, 285]}, {"key": "possession-of", "type": "clause", "offset": [347, 360]}, {"key": "of-the-contractor", "type": "clause", "offset": [423, 440]}, {"key": "work-for", "type": "definition", "offset": [557, 565]}, {"key": "this-contract", "type": "definition", "offset": [566, 579]}], "snippet": "Access to and use of the Data over the State Governmental Network (SGN) or Secure Access Washington (SAW) will be controlled by DSHS staff who will issue authentication credentials (e.g. a Unique User ID and Hardened Password) to Authorized Users on Contractor\u2019s staff. Contractor will notify DSHS staff immediately whenever an Authorized User in possession of such credentials is terminated or otherwise leaves the employ of the Contractor, and whenever an Authorized User\u2019s duties change such that the Authorized User no longer requires access to perform work for this Contract.", "hash": "4723c45bdd468f8e129fb9e156649e95", "id": 1}, {"size": 30, "samples": [{"hash": "dCsFpjLPLpu", "uri": "/contracts/dCsFpjLPLpu#remote-access", "label": "Customer Service Agreement", "score": 33.5433959961, "published": true}, {"hash": "8UhY1Zafo32", "uri": "/contracts/8UhY1Zafo32#remote-access", "label": "Customer Service Agreement", "score": 33.2753715515, "published": true}, {"hash": "gDAyfEYviC3", "uri": "/contracts/gDAyfEYviC3#remote-access", "label": "Software Maintenance Agreement", "score": 32.3023605347, "published": true}], "snippet_links": [{"key": "customer-must-provide", "type": "clause", "offset": [0, 21]}, {"key": "required-information", "type": "definition", "offset": [47, 67]}, {"key": "and-support", "type": "clause", "offset": [69, 80]}, {"key": "the-equipment", "type": "definition", "offset": [85, 98]}, {"key": "remote-service", "type": "definition", "offset": [121, 135]}, {"key": "the-basis", "type": "clause", "offset": [150, 159]}, {"key": "for-services", "type": "clause", "offset": [160, 172]}, {"key": "this-exhibit", "type": "definition", "offset": [189, 201]}, {"key": "services-and", "type": "clause", "offset": [233, 245]}, {"key": "service-deliverables", "type": "definition", "offset": [246, 266]}, {"key": "this-agreement", "type": "clause", "offset": [273, 287]}], "snippet": "Customer must provide necessary remote access, required information, and support for the Equipment to connect to Philips Remote Service (PRS). PRS is the basis for Services delivered under this Exhibit. Customer waives all rights to services and service deliverables under this agreement unless PRS connectivity is enabled and maintained.", "hash": "ffc1c9a7a300531d6254b8651e1dce9f", "id": 5}, {"size": 27, "samples": [{"hash": "72fIzCdukxw", "uri": "/contracts/72fIzCdukxw#remote-access", "label": "Addendum to Agreement", "score": 26.1745376587, "published": true}, {"hash": "yS9Podd3yk", "uri": "/contracts/yS9Podd3yk#remote-access", "label": "Addendum to Agreement", "score": 26.1088294983, "published": true}, {"hash": "f1knjKOq8Wk", "uri": "/contracts/f1knjKOq8Wk#remote-access", "label": "Addendum to Agreement", "score": 26.106092453, "published": true}], "snippet_links": [{"key": "access-to", "type": "clause", "offset": [42, 51]}, {"key": "county-systems", "type": "definition", "offset": [52, 66]}, {"key": "maintenance-of", "type": "clause", "offset": [131, 145]}, {"key": "by-the-parties", "type": "clause", "offset": [193, 207]}, {"key": "by-the-county", "type": "clause", "offset": [221, 234]}, {"key": "director-of-information-technology", "type": "definition", "offset": [237, 271]}, {"key": "chief-information-officer", "type": "definition", "offset": [276, 301]}, {"key": "in-writing", "type": "definition", "offset": [302, 312]}, {"key": "adhere-to", "type": "clause", "offset": [425, 434]}, {"key": "other-technologies", "type": "definition", "offset": [509, 527]}, {"key": "in-advance", "type": "clause", "offset": [537, 547]}, {"key": "necessary-for", "type": "definition", "offset": [1046, 1059]}, {"key": "provide-services", "type": "definition", "offset": [1101, 1117]}, {"key": "pursuant-to-this-agreement", "type": "clause", "offset": [1128, 1154]}, {"key": "by-county", "type": "clause", "offset": [1219, 1228]}, {"key": "promptly-notify", "type": "clause", "offset": [1268, 1283]}, {"key": "individual-member", "type": "definition", "offset": [1303, 1320]}, {"key": "evidence-of", "type": "clause", "offset": [1562, 1573]}, {"key": "access-logs", "type": "clause", "offset": [1574, 1585]}, {"key": "written-request", "type": "definition", "offset": [1634, 1649]}, {"key": "business-days", "type": "definition", "offset": [1721, 1734]}, {"key": "of-county", "type": "clause", "offset": [1749, 1758]}, {"key": "compliance-with", "type": "clause", "offset": [1808, 1823]}, {"key": "these-terms", "type": "clause", "offset": [1824, 1835]}, {"key": "security-incident", "type": "definition", "offset": [1860, 1877]}, {"key": "access-device", "type": "clause", "offset": [2064, 2077]}, {"key": "internet-caf\u00e9", "type": "definition", "offset": [2115, 2128]}, {"key": "sensitive-information", "type": "definition", "offset": [2165, 2186]}, {"key": "computer-surveillance", "type": "definition", "offset": [2215, 2236]}, {"key": "public-areas", "type": "definition", "offset": [2240, 2252]}, {"key": "comply-with", "type": "definition", "offset": [2280, 2291]}, {"key": "the-right", "type": "clause", "offset": [2410, 2419]}, {"key": "at-any-time", "type": "clause", "offset": [2420, 2431]}, {"key": "for-purposes-of-this-section", "type": "clause", "offset": [2488, 2516]}, {"key": "where-permitted", "type": "clause", "offset": [2571, 2586]}, {"key": "other-persons", "type": "definition", "offset": [2596, 2609]}, {"key": "work-for", "type": "definition", "offset": [2647, 2655]}, {"key": "control-of", "type": "definition", "offset": [2685, 2695]}, {"key": "computer-programs", "type": "definition", "offset": [2865, 2882]}, {"key": "not-limited", "type": "clause", "offset": [2899, 2910]}, {"key": "application-programs", "type": "definition", "offset": [2935, 2955]}, {"key": "operating-systems", "type": "clause", "offset": [2957, 2974]}, {"key": "supporting-documentation", "type": "definition", "offset": [3003, 3027]}, {"key": "without-limitation", "type": "clause", "offset": [3067, 3085]}, {"key": "input-and-output", "type": "clause", "offset": [3087, 3103]}, {"key": "operating-instructions", "type": "clause", "offset": [3158, 3180]}], "snippet": "As applicable, if Netsync requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Netsync\u2019s Services, except as otherwise agreed by the parties and approved by the County\u2019s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Netsync is granted remote access to County Systems:\n(A) Netsync will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advance in writing by the County\u2019s Director of Information Technology and Chief Information Officer.\n(B) Netsync will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Netsync will not access County Systems via unauthorized methods.\n(C) Netsync\u2019s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use.\n(D) Remote access is restricted only to County Systems necessary for Netsync to conduct their services and/or provide Services to County pursuant to this Agreement. (E). Netsync will allow only its Workforce approved in advance by County to access County Systems. Netsync will promptly notify County whenever an individual member of Netsync's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Netsync will keep a log of access when its Workforce remotely accesses County Systems. Netsync will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County\u2019s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident.\n(F) If any member(s) of Netsync\u2019s Workforce is provided with remote access to County Systems, then Netsync\u2019s Workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet caf\u00e9). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas.\n(G) Failure of Netsync to comply with this Section may result in Netsync and/or Netsync\u2019s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems.\n(H) For purposes of this Section, \u201cWorkforce\u201d means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Netsync, is under the direct control of Netsync, whether or not they are paid by \u2587\u2587\u2587\u2587\u2587\u2587\u2587 and who have direct or incidental access to County Systems.\n(I) For purposes of this Section, \u201cSystems\u201d means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).", "hash": "930f803bf640df385f44fdf633e1c019", "id": 6}, {"size": 15, "samples": [{"hash": "eFRBJPBJQ1T", "uri": "/contracts/eFRBJPBJQ1T#remote-access", "label": "Microsoft Software License Terms", "score": 35.3066101074, "published": true}, {"hash": "412LtuDXlU5", "uri": "/contracts/412LtuDXlU5#remote-access", "label": "Microsoft Software License Agreement", "score": 35.1076965332, "published": true}, {"hash": "e3rcjZ8FIRh", "uri": "/contracts/e3rcjZ8FIRh#remote-access", "label": "Microsoft Software License Agreement", "score": 35.0840759277, "published": true}], "snippet_links": [{"key": "single-user", "type": "clause", "offset": [53, 64]}, {"key": "licensed-device", "type": "definition", "offset": [89, 104]}, {"key": "licensed-user", "type": "clause", "offset": [112, 125]}, {"key": "period-of", "type": "clause", "offset": [182, 191]}, {"key": "other-users", "type": "definition", "offset": [235, 246]}, {"key": "remote-access-technologies", "type": "clause", "offset": [325, 351]}], "snippet": "No more than once every 90 days, you may designate a single user who physically uses the licensed device as the licensed user. The licensed user may access the licensed device for a period of up to 365 days from the last physical use. Other users, at different times, may access the licensed device from another device using remote access technologies, but only on devices separately licensed to run the same or higher edition of this software.", "hash": "5654944c25352788b7a5a7ff3fb0f5e5", "id": 9}, {"size": 44, "samples": [{"hash": "1immfK7CxT2", "uri": "/contracts/1immfK7CxT2#remote-access", "label": "Microsoft Software License Terms", "score": 34.0273780823, "published": true}, {"hash": "cLUy1ua2PzZ", "uri": "/contracts/cLUy1ua2PzZ#remote-access", "label": "Software License Agreement", "score": 33.8094215393, "published": true}, {"hash": "5BR1sjpFOhz", "uri": "/contracts/5BR1sjpFOhz#remote-access", "label": "Software License Agreement", "score": 33.3821296692, "published": true}], "snippet_links": [{"key": "licensed-device", "type": "definition", "offset": [21, 36]}, {"key": "remote-access-technologies", "type": "clause", "offset": [63, 89]}], "snippet": "Users may access the licensed device from another device using remote access technologies, but only on devices separately licensed to run the same or higher edition of this software.", "hash": "7812227eaf50e3ffd3ed2a183ac757b1", "id": 3}, {"size": 69, "samples": [{"hash": "8ln4ib9Dtsm", "uri": "/contracts/8ln4ib9Dtsm#remote-access", "label": "Sub Administration and Accounting Agreement (KKR Asset-Based Income Fund)", "score": 37.3258056641, "published": true}, {"hash": "lvR7b2m6prp", "uri": "/contracts/lvR7b2m6prp#remote-access", "label": "Custody Agreement (Blackstone Private Multi-Asset Credit & Income Fund)", "score": 37.3203277588, "published": true}, {"hash": "21SBkmOIvmg", "uri": "/contracts/21SBkmOIvmg#remote-access", "label": "Fund Administration and Accounting Agreement (WisdomTree Bitcoin Fund)", "score": 37.2327156067, "published": true}], "snippet_links": [{"key": "access-to", "type": "clause", "offset": [29, 38]}, {"key": "bny-mellon-systems", "type": "definition", "offset": [39, 57]}, {"key": "authorized-users", "type": "definition", "offset": [61, 77]}, {"key": "multifactor-authentication", "type": "clause", "offset": [84, 110]}, {"key": "or-equivalent", "type": "definition", "offset": [111, 124]}], "snippet": "The ISP will restrict remote access to BNY Mellon systems to authorized users using multifactor authentication or equivalent safeguard, and will require such access to be logged.", "hash": "c31a96b18e827c220d6f58443252a0d5", "id": 2}, {"size": 16, "samples": [{"hash": "f4TDfuETBFV", "uri": "/contracts/f4TDfuETBFV#remote-access", "label": "Coinbase Prime Broker Agreement (Grayscale Avalanche Trust (AVAX))", "score": 35.1642723083, "published": true}, {"hash": "5Hitmw8hyKD", "uri": "/contracts/5Hitmw8hyKD#remote-access", "label": "Coinbase Prime Broker Agreement (Grayscale Sui Trust (SUI))", "score": 35.1286773682, "published": true}, {"hash": "3uvGhtSaovV", "uri": "/contracts/3uvGhtSaovV#remote-access", "label": "Coinbase Prime Broker Agreement (Grayscale Chainlink Trust (LINK))", "score": 34.8631057739, "published": true}], "snippet_links": [{"key": "access-to-the", "type": "clause", "offset": [7, 20]}, {"key": "authorized-personnel", "type": "definition", "offset": [41, 61]}, {"key": "multifactor-authentication", "type": "clause", "offset": [88, 114]}, {"key": "login-credentials", "type": "definition", "offset": [189, 206]}, {"key": "any-non", "type": "clause", "offset": [325, 332]}, {"key": "the-network", "type": "definition", "offset": [366, 377]}, {"key": "privileged-access", "type": "definition", "offset": [386, 403]}, {"key": "by-default", "type": "clause", "offset": [526, 536]}, {"key": "production-systems", "type": "clause", "offset": [676, 694]}, {"key": "mobile-devices", "type": "definition", "offset": [745, 759]}, {"key": "mobile-device-management", "type": "definition", "offset": [786, 810]}, {"key": "not-permitted", "type": "clause", "offset": [846, 859]}, {"key": "operating-system", "type": "definition", "offset": [933, 949]}, {"key": "software-updates", "type": "clause", "offset": [979, 995]}, {"key": "upon-return", "type": "clause", "offset": [1028, 1039]}, {"key": "prior-to", "type": "clause", "offset": [1044, 1052]}], "snippet": "Remote access to the Coinbase network by authorized personnel is encrypted and requires multifactor authentication (MFA) for remote access, including X509 certificate and username/password login credentials. For production infrastructure access, use of VPN is also enforced. Coinbase\u2019s network follows zero trust principles; any non-Coinbase devices that may access the network have no privileged access and must rely on strong identity controls to access Coinbase resources. Coinbase office networks are treated as untrusted by default. While WPA-PSK encryption is required to access office Wi-Fi, devices on this network are not automatically granted access to corporate or production systems. Users that wish to have corporate email on their mobile devices must enroll in Coinbase\u2019s mobile device management (MDM) solution. Rooted devices are not permitted. Company-owned computers are managed and kept up-to-date with the latest operating system, antivirus, and productivity software updates. All hard drives are encrypted. Upon return and prior to reissuance of an authorized laptop, the laptop must be completely wiped.", "hash": "258a6680f69ff47ddd68356977b3f77d", "id": 8}, {"size": 12, "samples": [{"hash": "k8lA0AcDFEx", "uri": "/contracts/k8lA0AcDFEx#remote-access", "label": "Fund Administration and Accounting Agreement (Morgan Stanley Solana Trust)", "score": 37.4599589322, "published": true}, {"hash": "hpsrUkNgpBg", "uri": "/contracts/hpsrUkNgpBg#remote-access", "label": "Custody Agreement (Morgan Stanley Solana Trust)", "score": 37.4599589322, "published": true}, {"hash": "gaG13PZXQN9", "uri": "/contracts/gaG13PZXQN9#remote-access", "label": "Custody Agreement (Morgan Stanley Solana Trust)", "score": 37.4599589322, "published": true}], "snippet_links": [{"key": "access-to-the", "type": "clause", "offset": [29, 42]}, {"key": "the-services", "type": "clause", "offset": [71, 83]}, {"key": "authorized-users", "type": "definition", "offset": [87, 103]}, {"key": "multifactor-authentication", "type": "clause", "offset": [110, 136]}, {"key": "or-equivalent", "type": "definition", "offset": [137, 150]}], "snippet": "The ISP will restrict remote access to the BNY systems used to provide the services to authorized users using multifactor authentication or equivalent safeguard, and will require such access to be logged.", "hash": "f31500f27c90a5e35e45bf26318ba265", "id": 10}, {"size": 33, "samples": [{"hash": "1htWaEEvPLL", "uri": "/contracts/1htWaEEvPLL#remote-access", "label": "Addendum to Solid Border, Inc.\u2019s Agreement", "score": 27.943189621, "published": true}, {"hash": "jhPC68Nv84J", "uri": "/contracts/jhPC68Nv84J#remote-access", "label": "Addendum to Solid Border, Inc.\u2019s Agreement", "score": 25.3983573914, "published": true}], "snippet_links": [{"key": "access-to", "type": "clause", "offset": [32, 41]}, {"key": "county-systems", "type": "definition", "offset": [42, 56]}, {"key": "maintenance-of", "type": "clause", "offset": [121, 135]}, {"key": "by-the-parties", "type": "clause", "offset": [188, 202]}, {"key": "by-the-county", "type": "clause", "offset": [216, 229]}, {"key": "director-of-information-technology", "type": "definition", "offset": [232, 266]}, {"key": "chief-information-officer", "type": "definition", "offset": [271, 296]}, {"key": "in-writing", "type": "definition", "offset": [297, 307]}, {"key": "adhere-to", "type": "clause", "offset": [430, 439]}, {"key": "other-technologies", "type": "definition", "offset": [514, 532]}, {"key": "necessary-for", "type": "definition", "offset": [1067, 1080]}, {"key": "to-provide-services", "type": "clause", "offset": [1094, 1113]}, {"key": "pursuant-to-this-agreement", "type": "clause", "offset": [1124, 1150]}, {"key": "in-advance", "type": "clause", "offset": [1208, 1218]}, {"key": "by-county", "type": "clause", "offset": [1219, 1228]}, {"key": "promptly-notify", "type": "clause", "offset": [1273, 1288]}, {"key": "individual-member", "type": "definition", "offset": [1308, 1325]}, {"key": "evidence-of", "type": "clause", "offset": [1582, 1593]}, {"key": "access-logs", "type": "clause", "offset": [1594, 1605]}, {"key": "written-request", "type": "definition", "offset": [1654, 1669]}, {"key": "business-days", "type": "definition", "offset": [1741, 1754]}, {"key": "of-county", "type": "clause", "offset": [1769, 1778]}, {"key": "compliance-with", "type": "clause", "offset": [1828, 1843]}, {"key": "these-terms", "type": "clause", "offset": [1844, 1855]}, {"key": "security-incident", "type": "definition", "offset": [1880, 1897]}, {"key": "access-device", "type": "clause", "offset": [2094, 2107]}, {"key": "internet-caf\u00e9", "type": "definition", "offset": [2145, 2158]}, {"key": "sensitive-information", "type": "definition", "offset": [2195, 2216]}, {"key": "computer-surveillance", "type": "definition", "offset": [2245, 2266]}, {"key": "public-areas", "type": "definition", "offset": [2270, 2282]}, {"key": "comply-with", "type": "definition", "offset": [2315, 2326]}, {"key": "the-right", "type": "clause", "offset": [2455, 2464]}, {"key": "at-any-time", "type": "clause", "offset": [2465, 2476]}, {"key": "for-purposes-of-this-section", "type": "clause", "offset": [2533, 2561]}, {"key": "where-permitted", "type": "clause", "offset": [2616, 2631]}, {"key": "other-persons", "type": "definition", "offset": [2641, 2654]}, {"key": "work-for", "type": "definition", "offset": [2692, 2700]}, {"key": "control-of", "type": "definition", "offset": [2735, 2745]}, {"key": "computer-programs", "type": "definition", "offset": [2925, 2942]}, {"key": "not-limited", "type": "clause", "offset": [2959, 2970]}, {"key": "application-programs", "type": "definition", "offset": [2995, 3015]}, {"key": "operating-systems", "type": "clause", "offset": [3017, 3034]}, {"key": "supporting-documentation", "type": "definition", "offset": [3063, 3087]}, {"key": "without-limitation", "type": "clause", "offset": [3127, 3145]}, {"key": "input-and-output", "type": "clause", "offset": [3147, 3163]}, {"key": "operating-instructions", "type": "clause", "offset": [3218, 3240]}], "snippet": "If Solid Border requires remote access to County Systems for support, installation, integrations, configurations, and/or maintenance of Solid Border\u2019s Services, except as otherwise agreed by the parties and approved by the County\u2019s Director of Information Technology and Chief Information Officer in writing, the below requirements must be met before Solid Border is granted remote access to County Systems:\n(A) Solid Border will adhere to the restricted and monitored channels that are provided by the County, or other technologies approved in advanced in writing by the County\u2019s Director of Information Technology and Chief Information Officer.\n(B) Solid Border will neither implement nor deploy a remote access solution which bypasses and/or is designed to bypass County provided or approved controls. Solid Border will not access County Systems via unauthorized methods.\n(C) Solid Border\u2019s remote access to County Systems will only be requested and activated on as-needed basis and disabled when not in use.\n(D) Remote access is restricted only to County Systems necessary for Solid Border to provide Services to County pursuant to this Agreement.\n(E) Solid Border will allow only its Workforce approved in advance by County to access County Systems. Solid Border will promptly notify County whenever an individual member of Solid Border's Workforce who has access to County Systems leaves its employ or no longer requires access to County Systems. Solid Border will keep a log of access when its Workforce remotely accesses County Systems. Solid Border will supply County with evidence of access logs concerning remote access to County Systems upon written request from County. Such access logs will be provided to County, within three business days from the date of County\u2019s request. These requests may be used to confirm compliance with these terms and/or to investigate a security incident.\n(F) If any member(s) of Solid Border\u2019s Workforce is provided with remote access to County Systems, then Solid Border\u2019s workforce will not remotely log-in to County Systems from a public internet access device (e.g., airport computer terminal, or Internet caf\u00e9). This is due to the possibility of sensitive information being monitored by video or computer surveillance in public areas.\n(G) Failure of Solid Border to comply with this Section may result in Solid Border and/or Solid Border\u2019s Workforce losing remote access to County Systems. County reserves the right at any time to disable remote access to protect County Systems.\n(H) For purposes of this Section, \u201cWorkforce\u201d means employees, agents, subcontractors (where permitted), and/or other persons whose conduct, in the performance of work for Solid Border, is under the direct control of Solid Border, whether or not they are paid by Solid Border and who have direct or incidental access to County Systems.\n(I) For purposes of this Section, \u201cSystems\u201d means any: (i.) computer programs, including, but not limited to, software, firmware, application programs, operating systems, files and utilities; (ii.) supporting documentation for such computer programs, including, without limitation, input and output formats, program listings, narrative descriptions and operating instructions; (iii.) data and/or media; (iv.) equipment, hardware, servers, and/or devices; and/or (v.) network(s).", "hash": "278b53a004d36d6435fab25b5fe56336", "id": 4}, {"size": 24, "samples": [{"hash": "hYSuZKBxGqm", "uri": "/contracts/hYSuZKBxGqm#remote-access", "label": "End User License Agreement", "score": 33.3592147827, "published": true}, {"hash": "3DF34OpjVcg", "uri": "/contracts/3DF34OpjVcg#remote-access", "label": "End User License Agreement", "score": 33.2031860352, "published": true}, {"hash": "7oW6ZWMxoPB", "uri": "/contracts/7oW6ZWMxoPB#remote-access", "label": "End User License Agreement", "score": 33.0685501099, "published": true}], "snippet_links": [{"key": "an-associate", "type": "clause", "offset": [10, 22]}, {"key": "providing-services", "type": "clause", "offset": [29, 47]}, {"key": "assurance-plan", "type": "definition", "offset": [58, 72]}, {"key": "premium-technical-support", "type": "clause", "offset": [85, 110]}, {"key": "in-connection-with", "type": "clause", "offset": [114, 132]}, {"key": "other-services", "type": "clause", "offset": [133, 147]}, {"key": "control-of", "type": "definition", "offset": [191, 201]}, {"key": "your-equipment", "type": "definition", "offset": [203, 217]}, {"key": "in-order-to", "type": "clause", "offset": [218, 229]}, {"key": "the-issues", "type": "clause", "offset": [238, 248]}, {"key": "remote-connection", "type": "definition", "offset": [300, 317]}, {"key": "the-associate", "type": "clause", "offset": [331, 344]}, {"key": "make-changes", "type": "clause", "offset": [396, 408]}, {"key": "the-equipment", "type": "definition", "offset": [489, 502]}, {"key": "software-settings", "type": "clause", "offset": [510, 527]}, {"key": "software-tools", "type": "clause", "offset": [708, 722]}, {"key": "to-assist", "type": "clause", "offset": [762, 771]}, {"key": "you-acknowledge-and-agree-that", "type": "clause", "offset": [892, 922]}, {"key": "to-establish", "type": "definition", "offset": [953, 965]}, {"key": "access-to", "type": "clause", "offset": [1085, 1094]}, {"key": "network-configuration", "type": "clause", "offset": [1175, 1196]}, {"key": "vendor-to", "type": "clause", "offset": [1213, 1222]}, {"key": "the-solution", "type": "clause", "offset": [1326, 1338]}, {"key": "network-settings", "type": "clause", "offset": [1524, 1540]}, {"key": "operation-of", "type": "clause", "offset": [1581, 1593]}, {"key": "your-device", "type": "definition", "offset": [1725, 1736]}, {"key": "more-information", "type": "clause", "offset": [1775, 1791]}, {"key": "actions-of-the", "type": "clause", "offset": [1958, 1972]}, {"key": "the-opportunity", "type": "clause", "offset": [2051, 2066]}, {"key": "live-support", "type": "definition", "offset": [2078, 2090]}, {"key": "at-any-time", "type": "clause", "offset": [2099, 2110]}], "snippet": "Vendor or an Associate, when providing services under the Assurance Plan, as part of Premium Technical Support or in connection with other services, may need to remotely connect to, and take control of, your equipment in order to resolve the issues that you are experiencing. In connection with this remote connection session:\n(a) The Associate may need to run various scripts on your equipment, make changes to its configuration, install and uninstall software, and make other changes to the equipment and/or software settings of such equipment as may be necessary to address your issues. You understand that the Associate may, but is not obligated to, install and remove various proprietary or third party software tools where the Associate deems it necessary to assist you with the issues that you are experiencing. Elements of such software are protected by law, including copyright.\n(b) You acknowledge and agree that, by authorizing the Associate to establish a remote connection session, you grant Vendor (and partners and contractors acting on Vendor\u2019s behalf) full or limited access to your equipment, software and network (depending on your equipment, software and network configuration), and authorize Vendor to make such modifications as described above or as otherwise advised by the Associate during delivery of the Solution. You acknowledge and agree that the Associate, or you acting on the Associate\u2019s direction may alter, delete or corrupt software or data on your equipment, change equipment, software or network settings, or otherwise interfere with the proper operation of your equipment, software or network.\n(c) You acknowledge and agree that the Associate may have access to any information stored on your Device. Associates are trained not to access more information than necessary to resolve the issues for which you are requesting the Associate\u2019s support. You must nevertheless remain in front of your Device screen to observe the actions of the Associate while he or she delivers the Solution on your Device. You will have the opportunity to end the live support session at any time by advising the Associate or disconnecting the remote connection session.", "hash": "54f3dac77bd6cc60b98b37a3fb5607a4", "id": 7}], "next_curs": "ClYSUGoVc35sYXdpbnNpZGVyY29udHJhY3RzcjILEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhZyZW1vdGUtYWNjZXNzIzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"size": 1155, "parents": [["protection-of-data", "Protection of Data"], ["data-security", "Data Security"], ["general", "General"], ["installation-and-use-rights", "Installation and Use Rights"], ["miscellaneous", "Miscellaneous"]], "title": "Remote Access", "children": [["", ""], ["severability", "Severability"], ["assignment", "Assignment"], ["definitions", "Definitions"], ["entire-agreement", "Entire Agreement"]], "id": "remote-access", "related": [["site-access", "Site Access", "Site Access"], ["remote-access-services-addendum", "REMOTE ACCESS SERVICES ADDENDUM", "<strong>REMOTE ACCESS</strong> SERVICES ADDENDUM"], ["internet-access", "Internet Access", "Internet Access"], ["telephone-access", "Telephone Access", "Telephone Access"], ["remote-work", "Remote Work", "Remote Work"]], "related_snippets": [], "updated": "2026-06-20T04:26:15+00:00"}, "json": true, "cursor": ""}}