Common use of Refunds/Returns Clause in Contracts

Refunds/Returns. Provider does not accept returns of Products provided under this Agreement. Any requests for an exception to this policy must be made in writing within fifteen (15) days of the invoice date and if approved by Provider’s distributor via a Return Manufacturers’ Authorization (“RMA”), Client will be charged a twenty percent (20%) restocking fee by Provider. Any exceptions approved beyond fifteen (15) days will be charged a restocking fee of 40%. Any credit memo for service must be accompanied with an approved RMA from Provider.