{"component": "clause", "props": {"groups": [{"snippet_links": [{"key": "in-the-event", "type": "clause", "offset": [0, 12]}, {"key": "the-custodian", "type": "definition", "offset": [18, 31]}, {"key": "plan-documents", "type": "definition", "offset": [75, 89]}, {"key": "return-of", "type": "clause", "offset": [104, 113]}, {"key": "the-plan", "type": "clause", "offset": [114, 122]}, {"key": "to-reimburse", "type": "definition", "offset": [127, 139]}, {"key": "a-portion", "type": "definition", "offset": [165, 174]}, {"key": "payments-made", "type": "clause", "offset": [195, 208]}, {"key": "as-specified", "type": "clause", "offset": [209, 221]}, {"key": "the-deposit-account", "type": "clause", "offset": [294, 313]}, {"key": "the-sponsor", "type": "clause", "offset": [317, 328]}, {"key": "department-of", "type": "clause", "offset": [344, 357]}, {"key": "net-asset-value", "type": "definition", "offset": [431, 446]}, {"key": "shares-purchased", "type": "definition", "offset": [455, 471]}, {"key": "the-notice", "type": "clause", "offset": [557, 567]}, {"key": "custodian-fees", "type": "definition", "offset": [629, 643]}, {"key": "with-respect-to", "type": "clause", "offset": [700, 715]}, {"key": "the-account", "type": "clause", "offset": [716, 727]}, {"key": "selling-broker", "type": "definition", "offset": [776, 790]}], "snippet": "In the event that the Custodian is required under applicable provisions of Plan Documents to accept the return of the Plan and to reimburse to the Planholder all or a portion of the Planholder's payments made as specified in the Plan Documents for such Plan, the Custodian shall charge against the deposit account of the Sponsor in the banking department of the Custodian the amount of any such reimbursed payment in excess of the net asset value of Fund Shares purchased under such Plan; and, unless such return is elected within 45 days of the mailing of the notice described in Section 2(a)(iii) above, less the amount of any Custodian fees. In the event that such refund procedures are initiated with respect to the account of a Planholder, the Custodian shall inform the selling broker-dealer or in the absence of such, the Sponsor.", "samples": [{"hash": "gl1KVTuaUmc", "uri": "/contracts/gl1KVTuaUmc#refund-procedures", "label": "Custodian Agreement (Fidelity Systematic Investment Plans)", "score": 18.0, "published": true}, {"hash": "5bT9Y8GXcwx", "uri": "/contracts/5bT9Y8GXcwx#refund-procedures", "label": "Custodian Agreement (Fidelity Systematic Investment Plans)", "score": 18.0, "published": true}], "size": 3, "hash": "a53278a472068f3f0a94e6e06ca5ac07", "id": 9}, {"snippet_links": [{"key": "withdrawal-of", "type": "clause", "offset": [9, 22]}, {"key": "agreement-or", "type": "definition", "offset": [28, 40]}, {"key": "by-the-resident", "type": "clause", "offset": [63, 78]}, {"key": "partial-refund", "type": "definition", "offset": [144, 158]}, {"key": "residence-fees", "type": "clause", "offset": [162, 176]}, {"key": "vacating-the-residence", "type": "definition", "offset": [235, 257]}, {"key": "form-of", "type": "clause", "offset": [327, 334]}, {"key": "permanent-address", "type": "clause", "offset": [369, 386]}, {"key": "on-file", "type": "definition", "offset": [387, 394]}, {"key": "a-student", "type": "definition", "offset": [427, 436]}, {"key": "updated-address", "type": "definition", "offset": [515, 530]}, {"key": "prior-to", "type": "definition", "offset": [531, 539]}, {"key": "based-on", "type": "definition", "offset": [657, 665]}, {"key": "academic-year", "type": "definition", "offset": [685, 698]}, {"key": "table-5", "type": "clause", "offset": [752, 759]}, {"key": "housing-portal", "type": "definition", "offset": [786, 800]}, {"key": "cancellation-request", "type": "clause", "offset": [801, 821]}, {"key": "received-by", "type": "definition", "offset": [825, 836]}, {"key": "residence-manager", "type": "definition", "offset": [841, 858]}, {"key": "deadline-1", "type": "definition", "offset": [881, 891]}, {"key": "full-refund", "type": "definition", "offset": [984, 995]}, {"key": "paid-to-date", "type": "definition", "offset": [1018, 1030]}, {"key": "after-june", "type": "clause", "offset": [1175, 1185]}, {"key": "deadline-2", "type": "definition", "offset": [1229, 1239]}, {"key": "wait-list", "type": "clause", "offset": [1386, 1395]}, {"key": "in-residence", "type": "definition", "offset": [1491, 1503]}, {"key": "status-of-the", "type": "clause", "offset": [1529, 1542]}, {"key": "cancellation-policies", "type": "definition", "offset": [1641, 1662]}, {"key": "payment-deadlines", "type": "clause", "offset": [1667, 1684]}, {"key": "day-of", "type": "clause", "offset": [1891, 1897]}, {"key": "the-term", "type": "definition", "offset": [1898, 1906]}, {"key": "late-cancellation-fee", "type": "clause", "offset": [1957, 1978]}, {"key": "november-15", "type": "definition", "offset": [2294, 2305]}, {"key": "the-resident-must", "type": "clause", "offset": [2421, 2438]}, {"key": "out-procedures", "type": "clause", "offset": [2457, 2471]}, {"key": "cancellation-fees-and-refunds", "type": "clause", "offset": [2504, 2533]}, {"key": "agreement-end-date", "type": "definition", "offset": [2674, 2692]}, {"key": "by-the-manager", "type": "clause", "offset": [2727, 2741]}, {"key": "table-1", "type": "clause", "offset": [2763, 2770]}, {"key": "after-november", "type": "clause", "offset": [2955, 2969]}], "snippet": "Upon the withdrawal of this Agreement or residence application by the Resident, as detailed in section 8.02, the Residence may be entitled to a partial refund of Residence Fees, without interest, within eight (8) weeks of the Resident vacating the Residence or cancelling their residence application. The refund will be in the form of a cheque mailed to the Resident\u2019s permanent address on file in the Resident\u2019s name only. If a student requires a cheque to be reissued as a result of the resident not providing an updated address prior to vacating residence and/or cancelling their residence application, a charge of $50 may be applied. Refunds are issued based on the following:\n(a) Academic Year (and Fall only) Applications/Agreements (Detailed in Table 5)\n(i) If the Resident\u2019s My Housing Portal cancellation request is received by the Residence Manager on or before June 15 (Deadline 1), whether the Resident has been accepted into Residence or not, the Resident will receive a full refund of any Residence Fees paid to date.\n(ii) If the Resident has been accepted into Residence and the Residence Manager receives the Resident\u2019s My Housing Portal cancellation request after June 15 (Deadline 1) but on or before August 1 (Deadline 2), then the Resident will receive a full refund of any Residence Fees paid to date less a cancellation fee of $500\n(iii) If the Resident is on the wait list and a space becomes available after June 15 (Deadline 1), the Resident will be offered a space in Residence and asked to confirm the status of the Resident\u2019s Residence acceptance within 24 hours. After confirmation to the Residence, all regular cancellation policies and payment deadlines apply.\n(iv) If the Resident has been accepted into Residence and the Residence Manager receives the Resident\u2019s My Housing Portal cancellation request after August 1 (Deadline 2), but on or before the first day of the Term (Deadline 3), then the Resident will be charged a late cancellation fee. The cancellation fee will be equivalent to 30 days of Residence Fees. Any Residence Fees paid will be refunded less any damages, charges or money owing to the Residence.\n(v) If the Residence Manager receives the Resident\u2019s written cancellation request after the first day of the Term (Deadline 3) and on or before November 15 (Deadline 4), then the Resident will be charged for each day they occupy a Residence room plus a cancellation fee. The Resident must complete all Move-out Procedures detailed in section 3.02 before cancellation fees and refunds will be assessed and issued. The cancellation fee will be equivalent to 60 days of Residence Fees. The cancellation fee will not exceed the Agreement end date (\u201cMove-Out Day\u201d) or as Customized by the Manager section, detailed in Table 1. Any Residence Fees paid will be refunded less any damages, charges or money owing to the Residence.\n(vi) If the Residence Manager receives the Resident\u2019s written cancellation request after November 15 (Deadline 5), then the Resident will be charged for each day they occupy a Residence room plus a cancellation fee. The Resident must complete all Move-out Procedures detailed in section 3.02 before cancellation fees and refunds will be assessed and issued. The cancellation fee will be equivalent to 90 days of Residence Fees. The cancellation fee will not exceed the Agreement end date (\u201cMove-Out Day\u201d) or as Customized by the Manager section, detailed in Table 1. Any Residence Fees paid will be refunded less any damages, charges or money owing to the Residence.", "samples": [{"hash": "jGeHN81YUDD", "uri": "/contracts/jGeHN81YUDD#refund-procedures", "label": "Student Residence Agreement", "score": 34.1084098816, "published": true}, {"hash": "gUOO0LLUBGt", "uri": "/contracts/gUOO0LLUBGt#refund-procedures", "label": "Student Residence Agreement", "score": 34.1084098816, "published": true}, {"hash": "4uHSxrmgMPe", "uri": "/contracts/4uHSxrmgMPe#refund-procedures", "label": "Student Residence Agreement", "score": 32.956413269, "published": true}], "size": 188, "hash": "8f0e7325ecf99cf017996fdc87a6403f", "id": 1}, {"snippet_links": [{"key": "agreement-or", "type": "definition", "offset": [29, 41]}, {"key": "by-the-resident", "type": "clause", "offset": [64, 79]}, {"key": "partial-refund", "type": "definition", "offset": [145, 159]}, {"key": "residence-fees", "type": "clause", "offset": [163, 177]}, {"key": "vacating-the-residence", "type": "definition", "offset": [236, 258]}, {"key": "form-of", "type": "clause", "offset": [328, 335]}, {"key": "permanent-address", "type": "clause", "offset": [370, 387]}, {"key": "on-file", "type": "definition", "offset": [388, 395]}, {"key": "a-student", "type": "definition", "offset": [428, 437]}, {"key": "updated-address", "type": "definition", "offset": [516, 531]}, {"key": "prior-to", "type": "definition", "offset": [532, 540]}, {"key": "based-on", "type": "definition", "offset": [658, 666]}, {"key": "academic-year", "type": "definition", "offset": [686, 699]}, {"key": "table-5", "type": "clause", "offset": [737, 744]}], "snippet": "Upon the termination of this Agreement or residence application by the Resident, as detailed in section 8.02, the Residence may be entitled to a partial refund of Residence Fees, without interest, within eight (8) weeks of the Resident vacating the Residence or cancelling their residence application. The refund will be in the form of a cheque mailed to the Resident\u2019s permanent address on file in the Resident\u2019s name only. If a student requires a cheque to be reissued as a result of the resident not providing an updated address prior to vacating residence and/or canceling their residence application, a charge of $50 will be applied. Refunds are issued based on the following:\n(a) Academic Year Applications/Agreements (Detailed in Table 5)", "samples": [{"hash": "244ifuVsKGQ", "uri": "/contracts/244ifuVsKGQ#refund-procedures", "label": "Student Residence Agreement", "score": 34.4360916009, "published": true}, {"hash": "g50Zmjfbz6D", "uri": "/contracts/g50Zmjfbz6D#refund-procedures", "label": "Student Residence Agreement", "score": 34.2596091306, "published": true}, {"hash": "9vaaTgPeVhV", "uri": "/contracts/9vaaTgPeVhV#refund-procedures", "label": "Student Residence Agreement", "score": 34.151134491, "published": true}], "size": 35, "hash": "a7f921737f60f5d44fe15f25785a54fc", "id": 2}, {"snippet_links": [{"key": "agreement-or", "type": "definition", "offset": [29, 41]}, {"key": "by-the-resident", "type": "clause", "offset": [66, 81]}, {"key": "partial-refund", "type": "definition", "offset": [146, 160]}, {"key": "residence-fees", "type": "clause", "offset": [164, 178]}, {"key": "vacating-the-residence", "type": "definition", "offset": [237, 259]}, {"key": "form-of", "type": "clause", "offset": [329, 336]}, {"key": "permanent-address", "type": "clause", "offset": [371, 388]}, {"key": "on-file", "type": "definition", "offset": [389, 396]}, {"key": "cancellation-fees-and-refunds", "type": "clause", "offset": [414, 443]}, {"key": "daily-basis", "type": "clause", "offset": [478, 489]}, {"key": "based-on", "type": "definition", "offset": [510, 518]}, {"key": "academic-year", "type": "definition", "offset": [538, 551]}, {"key": "table-5", "type": "clause", "offset": [589, 596]}], "snippet": "Upon the termination of this Agreement or a residence application by the Resident, as detailed in section 8.02, the Resident may be entitled to a partial refund of Residence Fees, without interest, within eight (8) weeks of the Resident vacating the Residence or cancelling their residence application. The refund will be in the form of a cheque mailed to the Resident\u2019s permanent address on file. Residence Fees, cancellation fees and refunds will be calculated on a pro-rated daily basis. Refunds are issued based on the following:\n(a) Academic Year Applications/Agreements (Detailed in Table 5)", "samples": [{"hash": "cq0snlDAJ6Z", "uri": "/contracts/cq0snlDAJ6Z#refund-procedures", "label": "Student Resident Agreement", "score": 33.981464386, "published": true}, {"hash": "9rNPbwGxnuh", "uri": "/contracts/9rNPbwGxnuh#refund-procedures", "label": "Student Residence Agreement", "score": 33.4295387268, "published": true}, {"hash": "dQLKHEfsaLq", "uri": "/contracts/dQLKHEfsaLq#refund-procedures", "label": "Student Residence Agreement", "score": 33.241317749, "published": true}], "size": 19, "hash": "45ee6756452838fd9f8933e1aec0a4df", "id": 3}, {"snippet_links": [{"key": "you-cancel", "type": "clause", "offset": [11, 21]}, {"key": "personal-insurance", "type": "definition", "offset": [27, 45]}, {"key": "day-cancellation-period", "type": "clause", "offset": [61, 84]}, {"key": "right-to-charge", "type": "clause", "offset": [101, 116]}, {"key": "administration-costs", "type": "clause", "offset": [142, 162]}, {"key": "commission-and-fees", "type": "clause", "offset": [215, 234]}, {"key": "insurance-contracts", "type": "clause", "offset": [250, 269]}, {"key": "cancellation-of", "type": "clause", "offset": [318, 333]}, {"key": "payments-of", "type": "definition", "offset": [409, 420]}], "snippet": "8.1. Where you cancel your personal insurance outside the 14 day cancellation period, we reserve the right to charge for our time and for the administration costs involved. This results in us retaining our original commission and fees.\n8.2. For some insurance contracts, insurers will not provide refunds for mid-term cancellation of cover. We will tell you if this affects you.\n8.3. We do not provide refund payments of less than \u00a325.", "samples": [{"hash": "de6L4uh8ix2", "uri": "/contracts/de6L4uh8ix2#refund-procedures", "label": "Terms of Business Agreement", "score": 26.0581798553, "published": true}, {"hash": "jdId3WLAL87", "uri": "/contracts/jdId3WLAL87#refund-procedures", "label": "Terms of Business Agreement", "score": 22.5065670013, "published": true}, {"hash": "4DZfOl7xQgz", "uri": "/contracts/4DZfOl7xQgz#refund-procedures", "label": "Terms of Business Agreement", "score": 20.7535934448, "published": true}], "size": 12, "hash": "dc739b2b484c5d6d771d5204859bd802", "id": 4}, {"snippet_links": [{"key": "agreement-or", "type": "definition", "offset": [29, 41]}, {"key": "housing-application", "type": "definition", "offset": [42, 61]}, {"key": "by-the-student", "type": "clause", "offset": [62, 76]}, {"key": "the-residence", "type": "clause", "offset": [107, 120]}, {"key": "partial-refund", "type": "definition", "offset": [142, 156]}, {"key": "form-of", "type": "clause", "offset": [322, 329]}, {"key": "permanent-address", "type": "clause", "offset": [362, 379]}, {"key": "on-file", "type": "definition", "offset": [380, 387]}, {"key": "a-student", "type": "definition", "offset": [418, 427]}, {"key": "updated-address", "type": "definition", "offset": [505, 520]}, {"key": "prior-to", "type": "definition", "offset": [521, 529]}, {"key": "based-on", "type": "definition", "offset": [650, 658]}, {"key": "academic-year", "type": "definition", "offset": [678, 691]}, {"key": "table-5", "type": "clause", "offset": [745, 752]}, {"key": "cancellation-request", "type": "clause", "offset": [783, 803]}, {"key": "received-by", "type": "definition", "offset": [807, 818]}, {"key": "housing-manager", "type": "clause", "offset": [831, 846]}, {"key": "deadline-1", "type": "definition", "offset": [869, 879]}, {"key": "the-student-will", "type": "clause", "offset": [949, 965]}, {"key": "refund-of-the-deposit", "type": "clause", "offset": [981, 1002]}, {"key": "paid-to-date", "type": "definition", "offset": [1032, 1044]}, {"key": "and-the-student", "type": "definition", "offset": [1105, 1120]}, {"key": "after-june", "type": "clause", "offset": [1189, 1199]}, {"key": "deadline-2", "type": "definition", "offset": [1243, 1253]}, {"key": "residence-fees", "type": "clause", "offset": [1348, 1362]}, {"key": "wait-list", "type": "clause", "offset": [1408, 1417]}, {"key": "for-student", "type": "clause", "offset": [1418, 1429]}, {"key": "full-deposit", "type": "definition", "offset": [1599, 1611]}, {"key": "status-of-the-student", "type": "clause", "offset": [1791, 1812]}, {"key": "to-the-student", "type": "clause", "offset": [1878, 1892]}, {"key": "cancellation-policies", "type": "definition", "offset": [1914, 1935]}, {"key": "payment-deadlines", "type": "clause", "offset": [1940, 1957]}, {"key": "day-of", "type": "clause", "offset": [2163, 2169]}, {"key": "late-cancellation-fee", "type": "clause", "offset": [2228, 2249]}, {"key": "november-15", "type": "definition", "offset": [2571, 2582]}, {"key": "out-procedures", "type": "clause", "offset": [2738, 2752]}, {"key": "cancellation-fees-and-refunds", "type": "clause", "offset": [2785, 2814]}, {"key": "after-november", "type": "clause", "offset": [3103, 3117]}, {"key": "winter-and-summer-applications", "type": "clause", "offset": [3556, 3586]}], "snippet": "Upon the termination of this Agreement or housing application by the student, as detailed in section 8.02, the Residence may be entitled to a partial refund of Housing Fees, without interest, within eight (8) weeks of the student vacating student housing or cancelling their housing application. The refund will be in the form of a cheque mailed to the students permanent address on file in the students name only. If a student requires a cheque to be reissued as a result of the student not providing an updated address prior to vacating student housing and/or canceling their housing application, a charge of $50 may be applied. Refunds are issued based on the following:\n(a) Academic Year (and Fall only) Applications/Agreements (Detailed in Table 5)\n(i) If the Student\u2019s written cancellation request is received by the Student Housing Manager on or before June 15 (Deadline 1), whether the Student has been accepted into Student Housing or not, the Student will receive a full refund of the Deposit and any Student Housing Fees paid to date.\n(ii) If the Student has been accepted into Student Housing and the Student Housing Manager receives the Student\u2019s written cancellation request after June 15 (Deadline 1) but on or before August 1 (Deadline 2), then the Student\u2019s Deposit will be forfeited. The Student will receive a full refund of any Residence Fees paid to date.\n(iii) If the Student is on the wait list for Student Housing and the Student Housing Manager receives a written cancellation request before the Student is accepted to Student Housing, then the Student will be refunded the full Deposit.\n(iv) If the Student is on the wait list and a space becomes available after June 15 (Deadline 1), the Student will be offered a space in Student Housing and asked to confirm the status of the Student\u2019s Student Housing acceptance within 24 hours. After confirmation to the Student Housing, all regular cancellation policies and payment deadlines apply.\n(v) If the Student has been accepted into Student Housing and the Student Housing Manager receives the Student\u2019s written cancellation request after August 1 (Deadline 2), but on or before the first day of the Term (Deadline 3), then the Student will be charged a late cancellation fee. The cancellation fee will be equivalent to 45 days of Student Housing Fees. The Deposit will be refunded less any damages, charges or money owing to the Student Housing.\n(vi) If the Student Housing Manager receives the Student\u2019s written cancellation request after the first day of the Term (Deadline 3) and on or before November 15 (Deadline 4), then the Student will be charged for each day they occupy a Student Housing Room plus a cancellation fee. The Student must complete all Move-out Procedures detailed in section 3.02 before cancellation fees and refunds will be assessed and issued. The cancellation fee will be equivalent to 60 days of Student Housing Fees. The Deposit will be refunded less any damages, charges or money owing to the Student Housing.\n(vii) If the Student Housing Manager receives the Student\u2019s written cancellation request after November 15 (Deadline 5), then the Student will be charged for each day they occupy a Student Housing room plus a cancellation fee. The Student must complete all Move-out Procedures detailed in section 3.02 before cancellation fees and refunds will be assessed and issued. The cancellation fee will be equivalent to 90 days of Student Housing Fees. The Deposit will be refunded less any damages, charges or money owing to the Student Housing.\n(b) Winter and Summer Applications/Agreements (Detailed in Table 5)", "samples": [{"hash": "gOFaNLQJvRl", "uri": "/contracts/gOFaNLQJvRl#refund-procedures", "label": "Student Housing Agreement", "score": 31.4303855896, "published": true}, {"hash": "41y6laqm6zM", "uri": "/contracts/41y6laqm6zM#refund-procedures", "label": "Student Housing Agreement", "score": 24.8042430878, "published": true}, {"hash": "jxIb2frrShf", "uri": "/contracts/jxIb2frrShf#refund-procedures", "label": "Student Housing Agreement", "score": 24.553730011, "published": true}], "size": 11, "hash": "97f795845ce385e95f529fd3eabe3d8c", "id": 5}, {"snippet_links": [{"key": "withdrawal-of", "type": "clause", "offset": [9, 22]}, {"key": "agreement-or", "type": "definition", "offset": [28, 40]}, {"key": "by-the-resident", "type": "clause", "offset": [63, 78]}, {"key": "partial-refund", "type": "definition", "offset": [144, 158]}, {"key": "residence-fees", "type": "clause", "offset": [162, 176]}, {"key": "vacating-the-residence", "type": "definition", "offset": [235, 257]}, {"key": "form-of", "type": "clause", "offset": [327, 334]}, {"key": "permanent-address", "type": "clause", "offset": [369, 386]}, {"key": "on-file", "type": "definition", "offset": [387, 394]}, {"key": "a-student", "type": "definition", "offset": [427, 436]}, {"key": "updated-address", "type": "definition", "offset": [515, 530]}, {"key": "prior-to", "type": "definition", "offset": [531, 539]}, {"key": "based-on", "type": "definition", "offset": [657, 665]}, {"key": "year-2024", "type": "clause", "offset": [694, 703]}, {"key": "table-5", "type": "clause", "offset": [746, 753]}, {"key": "housing-portal", "type": "definition", "offset": [777, 791]}, {"key": "cancellation-request", "type": "clause", "offset": [792, 812]}, {"key": "received-by", "type": "definition", "offset": [816, 827]}, {"key": "residence-manager", "type": "definition", "offset": [832, 849]}, {"key": "deadline-1", "type": "definition", "offset": [864, 874]}, {"key": "paid-to-date", "type": "definition", "offset": [997, 1009]}, {"key": "the-non", "type": "clause", "offset": [1020, 1027]}, {"key": "application-fee", "type": "definition", "offset": [1039, 1054]}, {"key": "deadline-2", "type": "definition", "offset": [1215, 1225]}, {"key": "day-of", "type": "clause", "offset": [1255, 1261]}, {"key": "the-term", "type": "definition", "offset": [1262, 1270]}, {"key": "late-cancellation-fee", "type": "clause", "offset": [1321, 1342]}], "snippet": "Upon the withdrawal of this Agreement or residence application by the Resident, as detailed in section 8.02, the Residence may be entitled to a partial refund of Residence Fees, without interest, within eight (8) weeks of the Resident vacating the Residence or cancelling their residence application. The refund will be in the form of a cheque mailed to the Resident\u2019s permanent address on file in the Resident\u2019s name only. If a student requires a cheque to be reissued as a result of the resident not providing an updated address prior to vacating residence and/or cancelling their residence application, a charge of $50 may be applied. Refunds are issued based on the following:\n(a) Academic Year 2024-2025 Applications/Agreements (Detailed in Table 5)\n(i) If the Resident\u2019s Housing Portal cancellation request is received by the Residence Manager on or before (Deadline 1), whether the Resident has been accepted into Residence or not, the residents will receive a refund of any Residence Fees paid to date excluding the non refundable Application Fee.\n(ii) If the Resident has been accepted into Residence and the Residence Manager receives the Resident\u2019s Housing Portal cancellation request after Move in Day (Deadline 2), but on or before the first day of the Term (Deadline 3), then the Resident will be charged a late cancellation fee. The cancellation fee will be equivalent to 45 days of Residence Fees.", "samples": [{"hash": "8MbbElCJjpL", "uri": "/contracts/8MbbElCJjpL#refund-procedures", "label": "Student Residence Agreement", "score": 33.3246459961, "published": true}, {"hash": "6tSBGCOTxJZ", "uri": "/contracts/6tSBGCOTxJZ#refund-procedures", "label": "Student Residence Agreement", "score": 26.1457901001, "published": true}], "size": 5, "hash": "f6c7a91ad3676bfa35aaa60d9b5e87a1", "id": 6}, {"snippet_links": [{"key": "tuition-fees", "type": "definition", "offset": [45, 57]}, {"key": "course-fees", "type": "clause", "offset": [103, 114]}, {"key": "claims-for", "type": "clause", "offset": [137, 147]}, {"key": "in-writing", "type": "clause", "offset": [169, 179]}, {"key": "prescribed-form", "type": "clause", "offset": [190, 205]}, {"key": "international-office", "type": "definition", "offset": [225, 245]}, {"key": "four-weeks", "type": "clause", "offset": [313, 323]}, {"key": "after-receipt-of", "type": "clause", "offset": [324, 340]}, {"key": "written-claim", "type": "definition", "offset": [343, 356]}, {"key": "notice-of-withdrawal", "type": "clause", "offset": [460, 480]}, {"key": "received-by", "type": "definition", "offset": [484, 495]}, {"key": "prior-to-commencement", "type": "clause", "offset": [539, 560]}, {"key": "fees-paid", "type": "clause", "offset": [606, 615]}, {"key": "the-study-period", "type": "clause", "offset": [620, 636]}, {"key": "no-refund", "type": "clause", "offset": [663, 672]}, {"key": "commencement-of-the", "type": "clause", "offset": [808, 827]}, {"key": "a-course", "type": "clause", "offset": [947, 955]}, {"key": "or-suspension", "type": "clause", "offset": [1316, 1329]}, {"key": "pro-rata", "type": "definition", "offset": [1393, 1401]}, {"key": "transfer-of-the", "type": "clause", "offset": [1402, 1417]}, {"key": "the-fee", "type": "clause", "offset": [1473, 1480]}, {"key": "the-learner", "type": "clause", "offset": [1543, 1554]}, {"key": "returning-to", "type": "clause", "offset": [1558, 1570]}, {"key": "to-pay", "type": "clause", "offset": [1604, 1610]}, {"key": "return-to", "type": "definition", "offset": [1680, 1689]}], "snippet": "All refund procedures outlined apply only to tuition fees. These procedures do not apply to additional course fees and non-tuition fees. Claims for refunds must be made in writing using the prescribed form available from the International Office or by clicking here. Refunds that are approved will be made within four weeks after receipt of a written claim. If a learner withdraws their application once tuition fees are paid, the following will apply:\n3.1 If notice of withdrawal is received by Holmesglen in writing more than four weeks prior to commencement of an ELICOS course, a 75% refund of tuition fees paid for the study period will be made to learners. No refund of the ELICOS tuition fee will be made to learners withdrawing from the course less than four weeks prior to commencement or after the commencement of the course.\n3.2 If notice of withdrawal is received by Holmesglen in writing more than four weeks prior to commencement of a course study period, a 50% refund will be made to learners who have paid tuition fees for a forthcoming study period.\n3.3 If notice of withdrawal is received by Holmesglen in writing less than four weeks prior to commencement or after commencement of the course study period, no refund of the tuition fee will be made.\n3.4 Where a learner has been granted a deferral or suspension to their enrolment after the commencement of a study period, a pro rata transfer of the remainder of the study period tuition will be granted. The fee transferred will be held towards tuition for the study period the learner is returning to and the learner will be required to pay any balance prior to resuming their studies. If the learner does not return to their studies see 3.5. No refund will be granted if the learner decides not to recommence studies except in compelling or compassionate circumstances.", "samples": [{"hash": "k07MhyI6szb", "uri": "/contracts/k07MhyI6szb#refund-procedures", "label": "Fee Payment and Refund Procedures", "score": 25.3874053955, "published": true}, {"hash": "3DSRQaQvQOh", "uri": "/contracts/3DSRQaQvQOh#refund-procedures", "label": "Fee Payment and Refund Procedures", "score": 25.3874053955, "published": true}], "size": 4, "hash": "e92db700cbeb22b452aa9c85739221d0", "id": 7}, {"snippet_links": [{"key": "agreement-or", "type": "definition", "offset": [29, 41]}, {"key": "by-the-resident", "type": "clause", "offset": [64, 79]}, {"key": "partial-refund", "type": "definition", "offset": [145, 159]}, {"key": "residence-fees", "type": "clause", "offset": [163, 177]}, {"key": "vacating-the-residence", "type": "definition", "offset": [236, 258]}, {"key": "form-of", "type": "clause", "offset": [328, 335]}, {"key": "permanent-address", "type": "clause", "offset": [370, 387]}, {"key": "on-file", "type": "definition", "offset": [388, 395]}, {"key": "a-student", "type": "definition", "offset": [428, 437]}, {"key": "updated-address", "type": "definition", "offset": [516, 531]}, {"key": "based-on", "type": "definition", "offset": [657, 665]}, {"key": "withdrawal-policy", "type": "definition", "offset": [685, 702]}, {"key": "terms-and-conditions", "type": "definition", "offset": [704, 724]}, {"key": "acceptance-of-a", "type": "definition", "offset": [726, 741]}, {"key": "in-residence", "type": "definition", "offset": [748, 760]}, {"key": "binding-commitment", "type": "definition", "offset": [775, 793]}, {"key": "by-the-student", "type": "clause", "offset": [794, 808]}, {"key": "full-academic-year", "type": "definition", "offset": [817, 835]}, {"key": "withdrawal-form", "type": "clause", "offset": [1021, 1036]}, {"key": "available-at", "type": "definition", "offset": [1038, 1050]}, {"key": "front-desk", "type": "clause", "offset": [1055, 1065]}, {"key": "proof-of", "type": "clause", "offset": [1074, 1082]}, {"key": "the-general-manager", "type": "clause", "offset": [1124, 1143]}, {"key": "residence-services", "type": "clause", "offset": [1147, 1165]}, {"key": "prior-to-the-resident", "type": "clause", "offset": [1166, 1187]}, {"key": "to-be-eligible-for", "type": "clause", "offset": [1210, 1228]}, {"key": "all-students", "type": "definition", "offset": [1276, 1288]}, {"key": "withdrawal-fee", "type": "definition", "offset": [1371, 1385]}, {"key": "residents-who", "type": "clause", "offset": [1391, 1404]}, {"key": "the-college", "type": "clause", "offset": [1419, 1430]}, {"key": "academic-days", "type": "definition", "offset": [1606, 1619]}, {"key": "fall-semester", "type": "clause", "offset": [1640, 1653]}, {"key": "from-the-start-of-the", "type": "clause", "offset": [1848, 1869]}, {"key": "payment-of", "type": "definition", "offset": [1916, 1926]}, {"key": "to-secure", "type": "clause", "offset": [2106, 2115]}, {"key": "winter-semester", "type": "definition", "offset": [2276, 2291]}, {"key": "a-list", "type": "definition", "offset": [2998, 3004]}, {"key": "in-date", "type": "clause", "offset": [3064, 3071]}, {"key": "according-to", "type": "definition", "offset": [3078, 3090]}, {"key": "an-external", "type": "clause", "offset": [3144, 3155]}], "snippet": "Upon the termination of this Agreement or residence application by the Resident, as detailed in section 8.02, the Residence may be entitled to a partial refund of Residence Fees, without interest, within eight (8) weeks of the Resident vacating the Residence or cancelling their residence application. The refund will be in the form of a cheque mailed to the Resident\u2019s permanent address on file in the Resident\u2019s name only. If a student requires a cheque to be reissued as a result of the resident not providing an updated address prior to vacating residence and/or canceling their residence application, a charge of $50 may be applied. Refunds are issued based on the following:\n(a) Withdrawal Policy, Terms and Conditions: Acceptance of a place in residence constitutes a binding commitment by the student for the FULL ACADEMIC YEAR (September 3, 2023 \u2013 December 16, 2023 and January 6, 2024 \u2013 April 20, 2024). Residents wishing to withdraw from residence during the academic year are required to fill out a Residence Withdrawal Form (available at the front desk). Also, proof of academic withdrawal must be submitted to the General Manager of Residence Services prior to the resident leaving the residence to be eligible for a refund based on the following conditions:\nI. All students who withdraw or are required to withdraw will be assessed and shall pay a $250.00 Withdrawal Fee.\nII. Residents who withdraw from the college must move out of the residence 24 hours after their last class.\nIII. Residents who submit a Residence Withdrawal Form and who withdraw academically from the college within 10 academic days of the start of the fall semester shall be entitled to a partial refund of their residence fees less the $250.00 Withdrawal Fee.\nIV. Residents who withdraw, or are required to withdraw, from the residence after 10 academic days from the start of the fall semester shall continue to be liable for payment of their full residence fees until a replacement acceptable to the General Manager of Resid ence Services is found. In this regard, St. \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 College shall be under no obligation to secure a replacement.\nV. Residents who submit a Residence Withdrawal Form, and who withdraw academically from the college, within 10 academic days of the start of the winter semester shall be entitled to a partial refund of their residence fees less the $250.00 Withdrawal Fee. If the resident has not yet made their winter semester payment, they will be released from their obligation to make their winter semester payment but will incur the\nVI. Residents who withdraw, or are required to withdraw, from the residence after 10 academic days from the start of the winter semester shall continue to be liable for payment of their full residence fees until a replacement acceptable to the General Manager of Residence\nVII. Services is found. In this regard, St. \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 College shall be under no obligation to secure a replacement.\nVIII. The General Manager of Residence Services maintains a list of residents who have submitted Residence Withdrawal Forms in date order according to when their space is available for re-occupancy. When an external replacement enters the residence, their name is IX. placed beside the first withdrawal on the list. Replacements are applied on a residence-wide basis, not by wing or floor. 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"type": "clause", "offset": [337, 352]}, {"key": "payments-of", "type": "definition", "offset": [423, 434]}, {"key": "notification-of-claims-or-incidents", "type": "clause", "offset": [450, 485]}, {"key": "provide-a", "type": "definition", "offset": [500, 509]}, {"key": "in-respect-of", "type": "clause", "offset": [527, 540]}, {"key": "policy-documents", "type": "clause", "offset": [570, 586]}, {"key": "contact-details", "type": "clause", "offset": [591, 606]}, {"key": "all-incidents", "type": "clause", "offset": [638, 651]}, {"key": "a-third-party", "type": "clause", "offset": [803, 816]}, {"key": "assistance-with", "type": "clause", "offset": [919, 934]}, {"key": "contact-us", "type": "definition", "offset": [963, 973]}, {"key": "client-and-insurer-money", "type": "clause", "offset": [975, 999]}, {"key": "to-handle", "type": "definition", "offset": [1022, 1031]}, {"key": "client-monies", "type": "clause", "offset": [1032, 1045]}, {"key": "client-money", "type": "clause", "offset": [1051, 1063]}, {"key": "details-of", "type": "clause", "offset": [1100, 1110]}, {"key": "trust-account", "type": "clause", "offset": [1249, 1262]}, {"key": "purpose-of", "type": "clause", "offset": [1268, 1278]}, {"key": "financial-failure", "type": "definition", "offset": [1319, 1336]}, {"key": "general-creditors", "type": "definition", "offset": [1367, 1384]}, {"key": "cash-assets", "type": "definition", "offset": [1556, 1567]}, {"key": "fund-arrangements", "type": "clause", "offset": [1590, 1607]}, {"key": "unable-to-pay", "type": "definition", "offset": [1664, 1677]}, {"key": "separate-trust-funds", "type": "clause", "offset": [1806, 1826]}, {"key": "trust-arrangement", "type": "clause", "offset": [1882, 1899]}, {"key": "for-client", "type": "definition", "offset": [1925, 1935]}, {"key": "a-non", "type": "clause", "offset": [1954, 1959]}, {"key": "statutory-trust", "type": "clause", "offset": [1960, 1975]}, {"key": "premiums-and-claims", "type": "clause", "offset": [1996, 2015]}, {"key": "to-fund", "type": "definition", "offset": [2036, 2043]}, {"key": "other-clients", "type": "definition", "offset": [2044, 2057]}, {"key": "for-example", "type": "definition", "offset": [2080, 2091]}, {"key": "the-client", "type": "definition", "offset": [2167, 2177]}, {"key": "best-interests", "type": "clause", "offset": [2207, 2221]}, {"key": "transfer-agreements", "type": "clause", "offset": [2310, 2329]}, {"key": "responsible-to", "type": "clause", "offset": [2404, 2418]}, {"key": "the-insurer", "type": "definition", "offset": [2481, 2492]}, {"key": "responsible-for", "type": "clause", "offset": [2501, 2516]}, {"key": "premium-refunds", "type": "clause", "offset": [2521, 2536]}, {"key": "claims-payments", "type": "clause", "offset": [2540, 2555]}, {"key": "claim-payment", "type": "clause", "offset": [2584, 2597]}, {"key": "received-by", "type": "definition", "offset": [2601, 2612]}, {"key": "in-place", "type": "definition", "offset": [2790, 2798]}, {"key": "the-non", "type": 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3865]}, {"key": "services-for", "type": "clause", "offset": [3887, 3899]}, {"key": "personal-use", "type": "clause", "offset": [3900, 3912]}, {"key": "business-purposes", "type": "clause", "offset": [3925, 3942]}, {"key": "your-client", "type": "definition", "offset": [3972, 3983]}, {"key": "where-different", "type": "clause", "offset": [4117, 4132]}, {"key": "conditions-apply", "type": "clause", "offset": [4154, 4170]}, {"key": "your-money", "type": "definition", "offset": [4303, 4313]}, {"key": "certain-investments", "type": "clause", "offset": [4407, 4426]}, {"key": "at-least-equal-to", "type": "definition", "offset": [4440, 4457]}, {"key": "a-separate", "type": "definition", "offset": [4509, 4519]}, {"key": "client-account", "type": "clause", "offset": [4520, 4534]}, {"key": "be-responsible", "type": "clause", "offset": [4563, 4577]}, {"key": "reduction-in", "type": "definition", "offset": [4659, 4671]}, {"key": "market-value", "type": "clause", "offset": [4676, 4688]}, {"key": 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[5863, 5884]}, {"key": "retention-of-your-personal-information", "type": "clause", "offset": [5921, 5959]}, {"key": "our-partners", "type": "clause", "offset": [6006, 6018]}, {"key": "information-only", "type": "clause", "offset": [6101, 6117]}, {"key": "the-business", "type": "clause", "offset": [6156, 6168]}, {"key": "use-your-personal-information", "type": "clause", "offset": [6229, 6258]}, {"key": "comply-with", "type": "definition", "offset": [6287, 6298]}, {"key": "our-legal-obligations", "type": "clause", "offset": [6299, 6320]}, {"key": "the-general-data-protection-regulations", "type": "clause", "offset": [6374, 6413]}, {"key": "a-copy-of", "type": "clause", "offset": [6453, 6462]}, {"key": "more-information", "type": "definition", "offset": [6569, 6585]}, {"key": "for-further-information", "type": "clause", "offset": [6587, 6610]}, {"key": "your-rights", "type": "definition", "offset": [6614, 6625]}, {"key": "the-information", "type": "clause", "offset": [6688, 6703]}], "snippet": "Where you cancel your personal insurance outside the 14-day cancellation period, we reserve the right to charge for our time in providing you with advice and for the administration costs involved. This results in us retaining our original commission and fees. For some insurance contracts, insurers will not provide refunds for mid-term cancellation of cover. We will tell you if this affects you. We do not provide refund payments of less than \u00a325. Notification of Claims or Incidents Many insurers provide a 24-hour helpline in respect of claims. Please refer to your policy documents for contact details. Please ensure that you report all incidents that could give rise to a claim as soon as you become aware of them either by contacting your insurer or ourselves. If you receive correspondence from a third party about your claim, please pass it to us or your insurer immediately and unanswered. If you require any assistance with a claim or incident, please contact us. Client and Insurer Money We are not authorised to handle client monies; all client money is handled by Movo Partnership Ltd. Details of who Movo Partnership Ltd are is available within the FCA Register or via our own website. Movo Partnership Ltd hold all client money in a trust account, the purpose of which is to protect you in the event of financial failure since, in such circumstances, general creditors would not be able to make claims on client money. If Movo Partnership Ltd hold money on a client\u2019s behalf, it will be held in a trust fund that is separate from their own cash assets. These separate trust fund arrangements are commonly known as 'client money'. If they were ever unable to pay their debts, then those to whom they owe money (their creditors) should not be able to make claims on their client money in the separate trust funds as it does not form part of their own cash assets. The trust arrangement Movo Partnership Ltd use for client money is known as a non-statutory trust. Here, they may use premiums and claims monies they receive to fund other clients\u2019 premiums and claims; for example, they may pay a premium on to an insurer before they have received it from the client if they believe it is in the best interests of that client. Movo Partnership Ltd have agreements with some insurers (known as 'risk transfer agreements'). Under these risk transfer agreements, the insurers agree that they are responsible to you for any premium that you have already paid to us and that the insurer remains responsible for any premium refunds or claims payments until the premium refund or claim payment is received by you. In this case Movo Partnership Ltd may hold client money due to or from the insurers in the same trust fund. Where Movo Partnership Ltd do not have risk transfer agreements in place with insurers, the client money they hold will still be protected within the non-statutory trust. Money held as client money has priority over insurers to the money in the trust fund as insurers granting risk transfer have agreed to subordinate their interests in the trust to those of Movo Partnership Ltd non risk transfer clients. Movo Partnership Ltd do not use client money to pay commission before they receive your premium. When Movo Partnership Ltd hold client money on trust for you this gives rise to fiduciary duties upon them that will not be discharged until the client money is deemed to have reached the insurer or product provider (as detailed above, this is when they receive premium in case of risk transfer agreements). Without affecting Movo Partnership Ltd.\u2019s fiduciary duties to you, in some cases they may: hold client money in accounts which are outside of the United Kingdom, and which may be subject to different legal and regulatory conditions and may treat money differently in the event of a bank failing. If you are a consumer (a person who buys products or services for personal use and not for business purposes) you can ask them not to put your client money in an account in a particular country. pass client money to another intermediary, including ones outside of the United Kingdom where different legal and regulatory conditions apply and where money may be treated differently in the event of an intermediary failing. If you are a consumer, you can ask them to pass your money to an intermediary outside of the United Kingdom or in a particular country. arrange to hold certain investments with a value at least equal to the money that would otherwise have been paid into a separate client account. If they do this, they will be responsible for meeting any shortfall in the client money funds if the shortfall is due to a reduction in the market value of those investments. If, in the process of handing client money, they earn interest or benefit from investment income or from foreign rate movements, they will keep any such amounts. Confidentiality and Security To help make sure you receive a competitive quotation, offer of appropriate payment options, protection against fraud and to verify your identity, both ourselves and insurers may use publicly available data which they obtain from a variety of sources, including a credit reference agency and other external organisations. This search will appear on your credit report whether or not your application proceeds. All information on our records relating to you will be treated as private and confidential and will only be disclosed to others such as our business partners, insurers, credit providers and other third parties who are directly involved in the normal course of arranging and administering your insurance. By accessing our sites and using our services, you consent to any such transfer of information to a third party. Where you have given, us consent, we may use the data we hold about you to provide you with a renewal quotation and information about products and services we consider may be appropriate. Our Retention of your Personal Information - By using our services you consent to us and our partners retaining any personal information you have provided. We will retain any personal information only for as long as is necessary to fulfil the business purpose for which it was collected. We will also retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Under the General Data Protection Regulations 2018, you have the right to ask us for a copy of any personal information about yourself that we hold on our records. Please contact us if you require any more information. For further information on your rights under the General Data Protection Regulations please refer to the Information Commissioners Office \u2013 \u2587\u2587\u2587.\u2587\u2587\u2587.\u2587\u2587\u2587.\u2587\u2587.", "samples": [{"hash": "fe36pP1S9xI", "uri": "/contracts/fe36pP1S9xI#refund-procedures", "label": "Terms of Business Agreement", "score": 25.2477760315, "published": true}], "size": 3, "hash": "62e981b20c62f2e3fe0b93e9a4bca94c", "id": 10}], "next_curs": "CloSVGoVc35sYXdpbnNpZGVyY29udHJhY3RzcjYLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhpyZWZ1bmQtcHJvY2VkdXJlcyMwMDAwMDAwYQyiAQJlbhgAIAA=", "clause": {"title": "Refund Procedures", "children": [["summer-applications-agreements-detailed", "Summer Applications/Agreements (Detailed"], ["winter-and-summer-applications", "Winter and Summer Applications"], ["fall-term-applications", "Fall Term Applications"], ["academic-year-applications", "Academic Year Applications"], ["where", "Where"]], "parents": [["termination-and-cancellation", "Termination and Cancellation"], ["withdrawal-and-cancellation", "Withdrawal and Cancellation"], ["decorations", "Decorations"], ["parking", "Parking"], ["housing-procedures", "Housing Procedures"]], "size": 298, "id": "refund-procedures", "related": [["refund-policy", "Refund Policy", "Refund Policy"], ["notice-and-procedures", "Notice and Procedures", "Notice and Procedures"], ["cancellation-refund-policy", "Cancellation/Refund Policy", "Cancellation/Refund Policy"], ["rules-and-procedures", "Rules and Procedures", "Rules and Procedures"], ["new-procedures", "New Procedures", "New Procedures"]], "related_snippets": [], "updated": "2025-07-10T04:27:38+00:00", "also_ask": ["What mechanisms ensure timely and undisputed refund processing?", "Which refund triggers and exceptions are essential to define?", "How can refund procedures be leveraged in negotiation for client advantage?", "What are the most common enforceability challenges in court?", "How do these refund procedures compare to industry standards or statutory requirements?"], "drafting_tip": "Specify refund eligibility criteria to prevent disputes, outline timelines for processing to ensure predictability, and detail required documentation to facilitate efficient verification.", "explanation": "The Refund Procedures clause outlines the process by which customers can request and receive refunds for products or services. It typically specifies the conditions under which refunds are permitted, the steps customers must follow to initiate a refund, and any time limits or documentation required. By clearly defining these procedures, the clause helps manage customer expectations and reduces disputes by ensuring both parties understand how refunds are handled."}, "json": true, "cursor": ""}}