Records of Complaints i. A Cable Operator shall keep an accurate and comprehensive file of any complaints regarding the cable System or its operation of the Cable System, in a manner consistent with the privacy rights of customers, and the Cable Operator's actions in response to those complaints. These files shall remain available for viewing by the Franchising Authority during Normal Business Hours at the Cable Operator’s business office, and shall be retained by the Cable Operator for a period of at least three (3) years.
Records of Complaints. The Client shall make available to NAT a record of any complaints received regarding a certified product. The records shall include the nature of the complaint, the model designation of the certified product in question, confirmation of remedial action, and status of the complaint.
Records of Complaints. A Licensee shall maintain a record of any complaints received in respect of Certified Goods relating to any aspect which could be construed as endangering the safety of persons, domestic animals or property or which might suggest that the goods do not conform to the Low Voltage Directive and/or other New Approach Directives/Harmonised or appropriate Standards.. The records shall include details of actions taken in respect of deficiencies found and their effectiveness. The records shall be made available to any person duly authorised by Intertek to inspect such records. Where, upon initial investigation, compliance with the Low Voltage Directive other relevant regulations, or the Appropriate Standard is in doubt, or the effectiveness of the Appropriate Standard is in question Intertek shall be notified immediately and any further investigation shall be conducted in consultation with Intertek.
Records of Complaints. Records of complaints or charges determined not to be justified as the result of an appeal or grievance shall not be used for any purpose whatsoever, except for those authorized by the Office of Personnel Management (OPM) as a required record or necessary to document employee entitlement to back pay or other benefits.
Records of Complaints. Complaints not made known to the Teacher may not be used in any way for any evaluation or disciplinary action. Complaints not discussed with the Teacher within a reasonable time after their occurrence shall not be used in any way for evaluation or disciplinary action. The Teacher shall have the right to attach any rebuttals or explanations to any written documents placed in the personnel file.
Records of Complaints