Common use of Range Clause in Contracts

Range. Support and subscription services shall not include issues (Support Requests), having occurred in relation to the following situations: a. accidents, hardware failures, electrical and electromagnetic shocks or effects, interference, negligence, wrong use or deliberate damage, problems of the electrical power (grid), ventilation, humidity, dust levels, defects in the data carriers (magnetic or other), which have not been delivered by EZT STUDIO, use of the software and USB Hardware Key in an environment, which has not been set in conformity with its documentation requirements, hardware or operational system particularities being in disaccord with the software requirements, bad setting of the operational system and the hardware or a system failure in result of a virus or any other harmful or malicious software, or wrong use of the operational system and errors in computer exploitation, or b. incorrect installation of the software and USB Hardware Key by the Customer or use of the software and USB Hardware Key in violation of the rules or procedures fixed in the documentation, or c. particular software modification or attempt at such modification by persons who have not been authorized in writing by EZT STUDIO therefore, or d. resulting from software and/or technology of any third party, different from EZT STUDIO, or e. as well as in any other cases the fault for the dysfunction of the product does not lie upon the program support offered by EZT STUDIO within the software framework. The Customer shall be obliged to pay EZT STUDIO the services received in response of requests for elimination of problems resulting from the aforementioned situations upon current consultation fee tariffs as indicated in the Registration Form.