{"component": "clause", "props": {"groups": [{"snippet_links": [{"key": "how-long", "type": "definition", "offset": [46, 54]}, {"key": "in-place", "type": "definition", "offset": [70, 78]}, {"key": "the-services", "type": "definition", "offset": [80, 92]}, {"key": "state-of-florida", "type": "definition", "offset": [180, 196]}, {"key": "management-services", "type": "definition", "offset": [216, 235]}, {"key": "state-group", "type": "definition", "offset": [249, 260]}, {"key": "current-contracts", "type": "clause", "offset": [289, 306]}, {"key": "to-provide", "type": "clause", "offset": [346, 356]}, {"key": "an-independent", "type": "clause", "offset": [357, 371]}, {"key": "benefits-consultant", "type": "clause", "offset": [372, 391]}, {"key": "auditing-services", "type": "clause", "offset": [407, 424]}, {"key": "services-and", "type": "clause", "offset": [542, 554]}, {"key": "contract-effective-dates", "type": "clause", "offset": [666, 690]}, {"key": "for-the-division", "type": "definition", "offset": [691, 707]}, {"key": "group-insurance-contracts", "type": "definition", "offset": [717, 742]}, {"key": "actuarial-services", "type": "clause", "offset": [1014, 1032]}, {"key": "retirement-contracts", "type": "clause", "offset": [1083, 1103]}, {"key": "contracts-for", "type": "clause", "offset": [1513, 1526]}, {"key": "service-categories", "type": "definition", "offset": [1642, 1660]}, {"key": "multiple-customers", "type": "clause", "offset": [1730, 1748]}, {"key": "the-total", "type": "clause", "offset": [1804, 1813]}, {"key": "consulting-fees", "type": "definition", "offset": [1814, 1829]}, {"key": "services-during", "type": "clause", "offset": [1840, 1855]}, {"key": "the-fees", "type": "clause", "offset": [1896, 1904]}, {"key": "service-category", "type": "definition", "offset": [1908, 1924]}], "samples": [{"hash": "QvejgpmUUP", "uri": "/contracts/QvejgpmUUP#question-answer", "label": "State Term Contract for Benefits Consulting, Actuarial and Claims Auditing Services", "score": 29.0023403168, "published": true}, {"hash": "8bsPxeksMIR", "uri": "/contracts/8bsPxeksMIR#question-answer", "label": "State Term Contract", "score": 28.9558067322, "published": true}, {"hash": "XpWGm57ucG", "uri": "/contracts/XpWGm57ucG#question-answer", "label": "State Term Contract", "score": 25.9774131775, "published": true}], "size": 11, "snippet": "1. Who is/are the incumbent consultant(s) and how long have they been in place? The services sought in this procurement are not currently provided as a state term contract for the State of Florida. The Department of Management Services, Division of State Group Insurance has the following current contracts: DMS 13/14-018A with \u2587\u2587\u2587\u2587\u2587\u2587 and \u2587\u2587\u2587\u2587\u2587\u2587 to provide an independent benefits consultant, actuarial and auditing services; DMS 13/14-018B with \u2587\u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587\u2587\u2587\u2587 and \u2587\u2587\u2587\u2587\u2587 to provide an independent benefits consultant, actuarial and auditing services and DMS 13/14-018C with Mercer to provide an independent benefits consultant, actuarial and auditing services. The contract effective dates for the Division of State Group Insurance contracts are: DMS 13/14-018A: 7/23/2014 DMS 13/14-018B: 8/29/2014 DMS 13/14-018C: 7/23/2014 The Department of Management Services, Division of Retirement has the following current contracts: DMS 17/18- 004 with \u2587\u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587\u2587\u2587\u2587 and \u2587\u2587\u2587\u2587\u2587 and DMS 10/11-015 with Milliman to provide actuarial services. The contract effective dates for the Division of Retirement contracts are: DMS 17/18-004: 9/18/2018 DMS 10/11-015: 7/1/2011\n2. Why did DMS decide to bid these services at this time? Reference RFP subsection 1.1, Objective.\n3. Are the services outlined in RFP comparable to those currently being provided by the incumbent consultant(s)? The services sought in this procurement are not currently provided as a state term contract for the State of Florida. The Department\u2019s current contracts for independent benefits consultant, actuarial and auditing services are specific to the Department\u2019s needs. The three service categories have been broadened for this procurement to accommodate the needs of multiple customers under the awarded state term contract(s).\n4. What were the total consulting fees for these services during each of the last three years? What were the fees by Service Category \u2013 Benefits Consulting, Actuarial, and Claim Audit? Reference RFP subsection 1.2,", "hash": "dd0a199d35aa563cc666dbf132992407", "id": 1}, {"snippet_links": [{"key": "the-service", "type": "clause", "offset": [45, 56]}, {"key": "sensitive-personal-data", "type": "clause", "offset": [74, 97]}, {"key": "the-gdpr", "type": "definition", "offset": [115, 123]}, {"key": "type-of-data", "type": "clause", "offset": [149, 161]}], "samples": [{"hash": "8GC9VpnQbOB", "uri": "/contracts/8GC9VpnQbOB#question-answer", "label": "Surfconext Connection Agreement", "score": 19.9288158417, "published": true}], "size": 6, "snippet": "What kind of (personal) data is processed in the service? If you process \u2018Sensitive Personal Data\u2019 as mentioned in the GDPR, explicitly mention what type of data exactly. \u2587\u2587\u2587.\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587.", "hash": "b3cfa0b38da8c81164c5f652b6083445", "id": 2}, {"snippet_links": [{"key": "the-\u2587", "type": "clause", "offset": [104, 109]}], "samples": [{"hash": "a1KetrUFTvC", "uri": "/contracts/a1KetrUFTvC#question-answer", "label": "Service Level Agreement (Sla)", "score": 27.6283378601, "published": true}, {"hash": "3kYOlguFhYv", "uri": "/contracts/3kYOlguFhYv#question-answer", "label": "Service Level Agreement (Sla)", "score": 27.1547737122, "published": true}, {"hash": "7380uKdzu9S", "uri": "/contracts/7380uKdzu9S#question-answer", "label": "Parent Guide", "score": 21.578371048, "published": true}], "size": 3, "snippet": "What devices can I use to access \u2587\u2587\u2587\u2587 Parent? \u2587\u2587\u2587\u2587 Parent can be accessed via any desktop PC or laptop. The \u2587\u2587\u2587\u2587 Parent app can be accessed on Apple or Android devices. \u2587\u2587\u2587\u2587 Parent supports Android version 4.4 (kitkat) and above, and IOS version 8 and above.", "hash": "7a0ca19c17853860493e9b067ac10e9b", "id": 3}, {"snippet_links": [{"key": "dependent-children", "type": "clause", "offset": [34, 52]}, {"key": "time-employees", "type": "definition", "offset": [66, 80]}, {"key": "successful-completion-of-the-probationary-period", "type": "clause", "offset": [91, 139]}], "samples": [{"hash": "eiaszOYUZrB", "uri": "/contracts/eiaszOYUZrB#question-answer", "label": "Reciprocal Tuition Agreement", "score": 27.2861671448, "published": true}, {"hash": "92G4Xz9tZBV", "uri": "/contracts/92G4Xz9tZBV#question-answer", "label": "Reciprocal Tuition Agreement", "score": 21.6440792084, "published": true}], "size": 3, "snippet": "Who is eligible for this program? 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We\u2019ll let you know when we\u2019ve received your report of an incorrect or unauthorised payment. Please see clauses 60 (\u2018Transaction Queries\u2019), 61 (\u2018Complaints, disputed transactions and investigations\u2019) and 62 (\u2018Results of our investigations\u2019) for details about how to raise a transaction query, make a complaint (if you are not satisfied with the outcome of our investigation) and how we deal with investigations. Will I always get my money back? No. However, you may get your money back in instances where: \u2022 you have informed us immediately for circumstances outlined in clause 7 (\u2018Reporting a lost or stolen card, cheque or device; suspected unauthorised transaction, breach of access code or PIN, or a mistaken internet payment\u2019); or \u2022 you have told us about the transaction within the timeframes set out in clause 61 (\u2018Complaints, disputed transactions and investigations\u2019) (where applicable); and \u2022 a chargeback right exists and was found in your favour; or \u2022 a recall of a payment from another bank is successful. There are other circumstances in which we won\u2019t make a refund to you. The ePayments Code provides more information about when you might, or might not, be liable, and on any limits on your or our liability. Can we take back a refund we\u2019ve made? Yes. We can take back refunds after giving you reasonable notice in the following circumstances: \u2022 if you gave us the wrong information and we have not been able to recover the payment from the BPAY\u00ae \u2587\u2587\u2587\u2587\u2587\u2587 within 20 Business Days of requesting; or \u2022 certain unauthorised payments where the ePayments Code make you responsible; or \u2022 if information becomes available to us at a later date and we can prove that you acted fraudulently; or \u2022 if a chargeback right that existed is later found to be not in your favour; or \u2022 if an unauthorised payment was made because you intentionally or with carelessness failed to keep your payment device safe. For example, if you knowingly gave your card and PIN to someone else. What if it\u2019s clear that you\u2019ve contributed to the loss through fraud or failed to keep your security details safe? You\u2019re responsible for all payments from your account until you\u2019ve reported the event to us. The amount of loss you are responsible for is described in section 11 of the ePayments Code. What if it\u2019s clear you\u2019ve been extremely careless in relation to securing your pass code? You\u2019re responsible for all payments from your account until you\u2019ve told us that your payment device or security details have been lost, stolen or that you suspect misuse. What if it\u2019s clear you left your card in an ATM? You\u2019re responsible for losses that occur because you did this, unless the ATM didn\u2019t have reasonable safety standards to try and reduce this risk.", "hash": "4adb92b3aabb28f50897f8cd54e9810e", "id": 5}, {"snippet_links": [{"key": "the-entity", "type": "clause", "offset": [4, 14]}, {"key": "holder-approval", "type": "definition", "offset": [55, 70]}, {"key": "the-issue", "type": "clause", "offset": [75, 84]}, {"key": "listing-rule", "type": "definition", "offset": [91, 103]}], "samples": [{"hash": "5JzxCjvYMzy", "uri": "/contracts/5JzxCjvYMzy#question-answer", "label": "Controlled Placement Agreement", "score": 31.0297145844, "published": true}, {"hash": "8XPQiAjlxMJ", "uri": "/contracts/8XPQiAjlxMJ#question-answer", "label": "Acquisition Agreement", "score": 29.9703540802, "published": true}], "size": 2, "snippet": "Has the entity obtained, or is it obtaining, +security holder approval for the issue under listing rule 7.1? No", "hash": "20a9f1e9e8e209a0217b0d8348a1842e", "id": 6}, {"snippet_links": [{"key": "security-description", "type": "clause", "offset": [0, 20]}], "samples": [{"hash": "5JzxCjvYMzy", "uri": "/contracts/5JzxCjvYMzy#question-answer", "label": "Controlled Placement Agreement", "score": 31.0297145844, "published": true}, {"hash": "8XPQiAjlxMJ", "uri": "/contracts/8XPQiAjlxMJ#question-answer", "label": "Acquisition Agreement", "score": 29.9703540802, "published": true}], "size": 2, "snippet": "Security description", "hash": "b225deab3ab6b5b9f87fd170220ccdf8", "id": 7}, {"snippet_links": [{"key": "the-participating", "type": "clause", "offset": [79, 96]}, {"key": "to-customer", "type": "clause", "offset": [151, 162]}, {"key": "additional-charge", "type": "definition", "offset": [169, 186]}], "samples": [{"hash": "8FHoo471uFq", "uri": "/contracts/8FHoo471uFq#question-answer", "label": "Service Agreement", "score": 26.4976043701, "published": true}, {"hash": "gxYAIIKdRCP", "uri": "/contracts/gxYAIIKdRCP#question-answer", "label": "Service Agreement", "score": 26.4428482056, "published": true}], "size": 2, "snippet": "Question & Answer allows Customer to conduct a Question & Answer session while the participating callers are in Listen Only. This feature is available to Customer at no additional charge.", "hash": "257f376792d4cff987ce40f40e290875", "id": 8}, {"snippet_links": [{"key": "supervisory-authorities", "type": "clause", "offset": [23, 46]}, {"key": "in-accordance-with", "type": "definition", "offset": [53, 71]}, {"key": "clause-13", "type": "clause", "offset": [72, 81]}, {"key": "eu-sccs", "type": "definition", "offset": [89, 96]}, {"key": "in-respect-of", "type": "clause", "offset": [98, 111]}, {"key": "competent-supervisory-authority", "type": "clause", "offset": [135, 166]}, {"key": "uk-addendum", "type": "clause", "offset": [241, 252]}, {"key": "information-commissioner", "type": "definition", "offset": [267, 291]}], "samples": [{"hash": "k4HAgIjkpMJ", "uri": "/contracts/k4HAgIjkpMJ#question-answer", "label": "Data Processing Addendum", "score": 35.9976119995, "published": true}, {"hash": "asudflUQV5x", "uri": "/contracts/asudflUQV5x#question-answer", "label": "Data Processing Addendum", "score": 34.311882019, "published": true}], "size": 2, "snippet": "Identify the competent supervisory authorities (e.g. in accordance with Clause 13 of the EU SCCs) In respect of the EU SCCs, means the competent supervisory authority determined in accordance with Clause 13 of the EU SCCs. In respect of the UK Addendum, means the UK Information Commissioner's Office.", "hash": "70f6ef9510abe47db473751df161f8c9", "id": 9}, {"snippet_links": [{"key": "attachment-c", "type": "clause", "offset": [5, 17]}, {"key": "price-proposal", "type": "clause", "offset": [19, 33]}, {"key": "category-descriptions", "type": "definition", "offset": [77, 98]}, {"key": "rfp-document", "type": "definition", "offset": [146, 158]}, {"key": "addendum-1", "type": "definition", "offset": [191, 201]}, {"key": "qualification-questions", "type": "clause", "offset": [239, 262]}, {"key": "question-21", "type": "definition", "offset": [263, 274]}, {"key": "all-terms-and-conditions", "type": "clause", "offset": [313, 337]}, {"key": "draft-contract", "type": "definition", "offset": [357, 371]}, {"key": "general-contract-conditions", "type": "clause", "offset": [376, 403]}, {"key": "no-exceptions", "type": "definition", "offset": [409, 422]}, {"key": "terms-and-conditions-of", "type": "clause", "offset": [462, 485]}, {"key": "unless-this-agreement", "type": "clause", "offset": [566, 587]}, {"key": "the-state", "type": "clause", "offset": [636, 645]}, {"key": "best-interests", "type": "clause", "offset": [727, 741]}, {"key": "department-or", "type": "definition", "offset": [749, 762]}, {"key": "alternative-terms", "type": "clause", "offset": [842, 859]}, {"key": "the-offeror", "type": "definition", "offset": [879, 890]}, {"key": "acceptable-to-the-department", "type": "definition", "offset": [908, 936]}, {"key": "the-proposal", "type": "clause", "offset": [970, 982]}, {"key": "suggested-language", "type": "clause", "offset": [1082, 1100]}, {"key": "for-the-department", "type": "definition", "offset": [1155, 1173]}, {"key": "agree-to", "type": "clause", "offset": [1221, 1229]}], "samples": [{"hash": "a4ek7mw4a2P", "uri": "/contracts/a4ek7mw4a2P#question-answer", "label": "State Term Contract for Office Supplies", "score": 26.1062068939, "published": true}, {"hash": "iLgzbibPsDW", "uri": "/contracts/iLgzbibPsDW#question-answer", "label": "State Term Contract for Office Supplies", "score": 26.0406951904, "published": true}], "size": 2, "snippet": "7 On attachment C: price Proposal, there are limited UNSPSC does and product category descriptions in comparison to the categories defined in the RFP document. Example noted below. Reference Addendum 1, Attachment C: Price Proposal.\n2.3.1 Qualification Questions Question 21 requires offerors to agree \"to accept all terms and conditions listed in the RFP, draft contract and General Contract Conditions with no exceptions[,]\" which appears to indicate that all terms and conditions of these documents are mandatory, and states that proposals will not be considered unless this agreement is indicated. However, RFP \u00a7 1.10 provides that the State may accept a deviation of requirements if the Department determines it is in the best interests of the Department or the State to accept the deviation. How should an offeror propose deviations or alternative terms or conditions that the offeror believes will be acceptable to the Department without the Department rejecting the proposal? Reference Addendum 1, Section 2.3.1 Qualification Questions, Question 21. Respondents may propose suggested language to the draft Contract and General Contract Conditions for the Department's consideration, but first must answer yes and agree to all Qualification Questions listed in the RFP.", "hash": "f7c25371ed0f7a3ce9254e4cbc07d3d3", "id": 10}], "next_curs": "ClgSUmoVc35sYXdpbnNpZGVyY29udHJhY3RzcjQLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhhxdWVzdGlvbi1hbnN3ZXIjMDAwMDAwMGEMogECZW4YACAA", "clause": {"title": "Question Answer", "parents": [["governing-law", "Governing Law"], ["rfp-schedule", "RFP Schedule"]], "size": 54, "children": [], "id": "question-answer", "related": [["answer", "Answer", "Answer"], ["questions", "QUESTIONS", "QUESTIONS"], ["questions-about-review", "Questions About Review", "Questions About Review"], ["interview-questions-explanation", "Interview Questions Explanation", "Interview Questions Explanation"], ["errors-questions-and-complaints", "Errors, Questions, and Complaints", "Errors, Questions, and Complaints"]], "related_snippets": [], "updated": "2025-07-10T05:58:13+00:00"}, "json": true, "cursor": ""}}