Public Complaints. All complaints submitted by the public shall be reduced to writing by the Complainant. No Employee shall be accused of committing an act until a proper and adequate investigation has taken place. Should the complaint prove to be valid, then the Employee shall be remitted with a copy of such complaint. If requested the Complainant shall be made known in confidence to the Chair of the applicable Bargaining Unit of CUPE and its Local 4705.
Public Complaints. Any complaint received by phone concerning a bargaining unit member shall include the name, address, and phone number if available, of the complainant, or such unsubstantiated complaint shall not be the basis for any action against the employee and shall not be placed in the employee’s file. Such a complaint may be orally communicated to the employee.
Public Complaints. Any complaints by a citizen or parent of a student shall be channeled, when possible, through the member of the Association against whom the complaint has been lodged within ten school days. If any administrative action is required, it shall not be initiated until a conference has been attempted between the complainant and the member of the Association. If a child’s record is to be discussed, the member of the Association may request the presence of a member of the administrative staff at such conference to serve as a corroborating witness. If the member of the Association or the complainant is not satisfied with the results of this conference, the following sequence of conferences shall be employed as needed to seek resolution of the problem:
Public Complaints. Anonymous complaints shall not be accepted by the Employer. The Employer shall follow the Board Policy regarding Public Complaints. If the complainant takes the complaint to the Board, the discussion will be held in executive session. At all levels of this procedure the employee shall be notified of any and all conferences and may elect to be present at the Superintendent and Board levels of this procedure. Attendance of the employee shall be at the discretion of the Superintendent. Complaints shall be investigated fully and completely to determine the accuracy, validity and timeliness of the complaint. The employee has the right to make written responses to the complaint and findings from any and all conferences.
Public Complaints. 14.1.1 Student, parent, or citizen complaints concerning a unit member shall be made directly by the complainant to the person against whom the complaint is lodged except as provided herein. Complainants shall be encouraged to orally resolve concerns with the unit member personally.
Public Complaints. 27.1 The Board recognizes the benefit of a policy on public complaints and the interest of members of the Association in the outcome of such complaints. The Board agrees to consult with the Association prior to amending the existing policy on Public Complaints and will not amend such policy without agreement during the term of this Agreement.
Public Complaints. Any written complaint from a member of the community concerning the employment performance of a unit member shall be reported to the unit member.
Public Complaints. 13 9.6.1 The District shall not utilize a complaint in any manner which might affect the evaluation of a 14 unit member without first providing the following rights:
Public Complaints. If the existing Board Policy "Section I-The Governing Board, Number 12 Public Complaint" is to be changed, the District will first negotiate with the Xxxxxxxxx Association of Teachers.
Public Complaints. 1. No adverse action against a unit member may be based on a citizen or parent complaint unless that complaint is reduced to writing and placed in the unit member's personnel file in a timely manner. Prior to placement in the personnel file the unit member shall be provided a copy of the written document setting forth the complaint and the unit member shall be provided a reasonable opportunity to respond in writing to the complaint which shall also be placed in the personnel file.
