PROVIDER SUPPORT AND PRACTICE TRANSFORMATION Clause Samples

PROVIDER SUPPORT AND PRACTICE TRANSFORMATION. 12.1. Contractor shall serve as a central point of contact for Network Providers regarding Medicaid services and programs, regional resources, clinical tools, and general administrative information. 12.2. Contractor shall support Network Providers that are interested in integrating primary care and behavioral health services; enhancing the delivery of team-based care by leveraging all staff and incorporating patient navigators, peers, promotoras, and other lay health workers; advancing business practices and use of health technologies; participating in APM; and other activities designed to improve Member health and experience of care. 12.2.1. Contractor shall use the Population Management Framework to inform Contractor’s strategy to provide Practice Support to Network Providers. 12.3. Contractor shall offer Network Providers the following types of support, described in further detail in the rest of this section: general information and administrative support, provider training, data systems and technology support, practice transformation, and financial support. 12.4. Contractor shall ensure that Contractor’s Provider communications adhere to Colorado Medicaid’s brand standards. 12.5. Contractor shall support the delivery of evidence-based medicine by Network Providers. 12.6. Contractor shall include a written Practice Support Strategy as part of the Annual Network Management Strategic Plan that includes, but is not limited to, the following information: 12.6.1. The types of information and administrative support, provider trainings, and data and technology support Contractor will offer and make available to Network Providers. 12.6.2. The practice transformation strategies it will offer to help practices progress along the Framework for Integration of Whole-Person Care as well as strategies to help practices engage with Contractor’s efforts to implement their Population Management Strategy. 12.6.3. Contractor shall submit the Annual Network Management Strategic Plan to Department. 12.6.3.1. DELIVERABLE: Annual Network Management Strategic Plan 12.6.3.2. DUE: Annually, by August 1 12.7. Contractor shall submit a Practice Support, Transformation and Communication Report to Department. 12.7.1. DELIVERABLE: Practice Support, Transformation and Communication Report 12.7.2. DUE: Annually, by July 22 12.8. General Information and Administrative Support 12.8.1. Contractor shall ensure adequate informational support for Network Providers, while being mindful of not ...