PROJECT FOUNDATION. Project Governance 3 Project Scope Control 4 Managing Scope and Project Change 4 Change Control 4 Change Request Management 4 Acceptance Process 6 Roles and Responsibilities 6 Tyler Roles & Responsibilities 6 Tyler Executive Sponsor 7 Tyler Implementation Manager 7 Tyler Project Manager 7 Tyler Implementation Consultant 8 Tyler Sales 8 Tyler Technical Services 8 County Roles & Responsibilities 9 County Executive Sponsor 9 County Steering Committee 9 County Project Manager 10 County Functional Leads 11 County Power Users 12 County End Users 12 County Technical Lead 12 County Change Management Lead 13 PART 3: PROJECT PLAN Project Stages 14 Initiate and Plan 15 Initial Coordination 15 Project/Phase Planning 16 Infrastructure Planning 17 Stakeholder Meeting 18 Intentionally left blank 19 Control Point 1: Initiate & Plan Stage Acceptance 19 Assess & Define 20 Solution Orientation 20 Current & Future State Analysis 20 Intentionally left blank 22 Control Point 2: Assess & Define Stage Acceptance 22 Prepare Solution 22 Initial System Deployment 22 Configuration 23 Process Refinement 24 Intentionally left blank 26 Control Point 3: Prepare Solution Stage Acceptance 26 Production Readiness 26 Solution Validation 26 Go-Live Readiness 27 End User Training 28 Control Point 4: Production Readiness Stage Acceptance 29 Production 30 Go-Live 30 Transition to Client Services 31 Post Go-Live Activities 32 Control Point 5: Production Stage Acceptance 33 Close 33 Phase Closeout 34 Project Closeout 35 Control Point 6: Close Stage Acceptance 36 General Assumptions 36 Project 36 Organizational Change Management 37 Resources and Scheduling 37 Facilities 37 Glossary 38 PART 4: APPENDICES 41 Additional Appendices 42 Part 1: Executive Summary Project Overview Introduction Tyler Technologies (“Tyler”) is the largest and most established provider of integrated software and technology services focused solely on the public sector. Tyler’s end-to-end solutions empower public sector entities including local, state, provincial and federal government, to operate more efficiently and connect more transparently with their constituents and with each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients gain actionable insights that solve problems in their communities. Project Goals This Statement of Work (“SOW”) documents the methodology, implementation stages, activities, and roles and responsibilities, and project scope listed in the Investme...
PROJECT FOUNDATION. The objectives of this task are to: 1) gain a clear understanding of existing conditions, including physical conditions and use of Xxxxxxx Avenue and 2) establish project goals, process, scope, and schedule with the SC. It will be accomplished through the following subtasks and deliverables:
