PROFESSIONAL SERVICES PRICING FOR AUTHORIZED DEVELOPMENT WORK Clause Samples

PROFESSIONAL SERVICES PRICING FOR AUTHORIZED DEVELOPMENT WORK o CUSTOMER may obtain Professional Services post-launch on an hourly basis o Professional Services Fees apply only to authorized development work approved on a per-request basis that is additional to work outlined in Attachment A (Statement of Work). Professional Services Fee for Authorized Development Work Rate Schedule J ------------------------------------------------------- Professional Service Category Hourly Rate ------------------------------------------------------- Technical $170 ------------------------------------------------------- Non-Technical Management $110 ------------------------------------------------------- Non-Technical Clerical $85 ------------------------------------------------------- Training $85 ------------------------------------------------------- There are four rates for authorized work, one for Technical and three for Non-Technical. All reasonable travel and expenses are extra and charged to CUSTOMER at cost, and such travel and expenses will be in accordance with CUSTOMER's standard travel and expense guidelines. o Technical work may include, but is not limited to, project management, requirements definition, system design, programming, testing, implementation and special requests, in accordance with the Statement of Work in Attachment A (Statement of Work). o Non-Technical Management work includes supervision of non-technical, clerical workers, training development and delivery and Subject Matter Expert Support from operations. o Non-Technical Clerical work may include, but is not limited to, data input, simple report processing, simple MIU investigation, service order corrections, b▇▇▇ reprints, duplicate bills, clerical, administrative, etc., in accordance with the Statement of Work in Attachment A (Statement of Work). o Training work includes the development and delivery of end user training on the use and operation of MTS services and systems.