Powerize Technical Support Personnel Clause Samples

Powerize Technical Support Personnel. Powerize will ensure that its Technical Support Personnel are adequately trained to provide technical support to Inktomi. Powerize will provide Inktomi with a web interface or an email address (the "Support Address"), as well as an email pager address (the "Support Pager") for contacting the Powerize Technical Support Personnel no later than one week prior to initial availability of the Powerize Service (the "Launch Date"). Powerize will also provide Inktomi with contact information for executive escalation personnel no later than one week prior to the Launch Date. Powerize may change its designated Technical Support Personnel and executive escalation personnel at its discretion with reasonable notice to Inktomi.