Post Implementation Services. The Service includes hosted systems and data management services to deliver E9-1-1 location information to CUSTOMER’s PSAPs. Location Data Management Service include receiving and processing periodic tabular MSAG updates from CUSTOMER, receiving SOI records from TSPs, systematically validating such records against the tabular MSAG, correcting TN records that are not MSAG valid, and posting validated TN record updates to the ALI system and SRDB. TN error records are created for TN updates submitted that fail validations. West’s redundant ALI systems deliver E9-1-1 location information data in a conventional ALI format to the CUSTOMER’s call handling system, for subsequent display on each PSAP CPE workstation. West appoints an E9-1-1 data integrity manager to work with CUSTOMER and TSPs in reporting/verifying problems, reviewing/rectifying error reports, and managing system administration duties.
Appears in 2 contracts
Sources: Centurylink 9 1 1 Agreement, 9 1 1 Agreement