Pencil Booking Policy Clause Samples
A Pencil Booking Policy establishes the terms under which a tentative reservation, or 'pencil booking,' is made for a service, venue, or resource. Typically, this policy outlines how long a provisional booking is held before it must be confirmed or released, and may specify the process for prioritizing or converting pencil bookings to firm commitments. Its core function is to manage availability efficiently and reduce scheduling conflicts by clarifying the status and handling of unconfirmed reservations.
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Pencil Booking Policy. Customers may make pencil bookings of Services on TUK’s own dedicated resources up to 1 year but no less than 24 hours in advance of the requested start time of the Service, subject to availability at the time of the pencil booking. A pencil booking must be confirmed 24 hours ahead of the booked start time or it will automatically be released. Pencil bookings of Services on 3rd party resources are subject to the terms and conditions of the applicable 3rd party. TUK reserves the right to change the transmission details of pencil bookings without advising the Customer unless it has been confirmed as a Firm Booked Service as described above. The date, time and duration of the pencil booking will remain the same where possible. If a pencil booking is challenged by another Customer’s request for a Firm Booked Service, TUK will notify the Customer by phone or email. If the Customer does not confirm the pencil booking as a Firm Booked Service within 3 hours of the challenge, the pencil booking shall automatically release.