Common use of Partner Responsibilities Clause in Contracts

Partner Responsibilities. 4.1. Partner Support. You are solely responsible for support and maintenance for the Partner Products. You will provide and maintain complete and up to date information regarding the support You offer for the Partner Product in the Partner Product Listing, and you will provide Customers with all information necessary for their use of the Partner Products, including support contacts. You will use commercially reasonable efforts to provide telephone, web-based and/or email support to Customers for the paid Partner Products during normal business hours. You will ensure that any support options described in the Partner Product Listing remain available to Customers for as long as the relevant Partner Product is available in the Marketplace or until the expiration of the term of the applicable Partner Product Terms. You will provide to UiPath a current email address to which UiPath may direct inquiries from Customers regarding the Partner Products. UiPath has no responsibility to handle any Customer support requests or any complaints about Partner Products.

Partner Responsibilities. 4.1. Partner Support. You are solely responsible for support and maintenance for the Partner Products. You will provide and maintain complete and up to date information regarding the support You offer for the Partner Product in the Partner Product Listing, and you will provide Customers with all information necessary for their use of the Partner Products, including support contacts. You will use commercially reasonable efforts to provide telephone, web-based and/or email support to Customers for the paid Partner Products during normal business hours. You will ensure that any support options described in the Partner Product Listing remain available to Customers for as long as the relevant Partner Product is available in the Marketplace or until the expiration of the term of the applicable Partner Product Terms. You will provide to UiPath a current email address to which UiPath may direct inquiries from Customers regarding the Partner Products. UiPath has no responsibility to handle any Customer support requests or any complaints about Partner Products.