Common use of Packet Delivery Clause in Contracts

Packet Delivery. The target packet delivery for the Service is measured by sending four test packets of 80 bytes (with 20ms spacing), periodically and regularly, 24 hours a day between the Supplier’s PoPs with appropriate averaging. The target packet delivery for the Service is set at better than 99.9%. Any traffic exceeding the Customer’s CDR will be discarded and not included in the packet delivery measurement.