Overbooking Compensation Procedures Clause Samples
The Overbooking Compensation Procedures clause outlines the steps and remedies available when a service provider, such as an airline or hotel, accepts more reservations than it can accommodate. Typically, this clause details how affected customers will be identified, the order in which they may be denied service, and the types of compensation or alternative arrangements they are entitled to receive, such as refunds, vouchers, or rebooking on a later service. Its core function is to ensure fairness and transparency for customers who are inconvenienced by overbooking, while providing a clear process for resolving such situations efficiently.
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Overbooking Compensation Procedures. The following procedure shall be applicable for overbooked flights: In other cases and, particularly for overbooked flights, if a Passenger does not have an available seat and is not a volunteer, THE CARRIER shall identify such Passenger as Involuntary. When an involuntary Passenger cannot get a seat on a flight he or she originally booked, he or she shall be compensated pursuant to applicable law or pursuant to the compensation determined by THE CARRIER if there is no applicable law. From time to time, THE CARRIER shall have the right to modify compensation terms for overbooking, complying at all times with applicable legal provisions.
Overbooking Compensation Procedures. The following procedure shall be applicable for overbooked flights: reservations for a flight that such flight is overbooked and attempting to find Passengers with flexible itineraries who are willing to surrender their seats in exchange for compensation. Such compensation shall be determined by THE CARRIER if there are no applicable legal provisions. In other cases and, particularly for overbooked flights, if a Passenger does not have an available seat and is not a volunteer, THE CARRIER shall identify such Passenger as Involuntary. When an involuntary Passenger cannot get a seat on a flight he or she originally booked, he or she shall be compensated pursuant to applicable law or pursuant to the compensation determined by THE CARRIER if there is no applicable law. From time to time, THE CARRIER shall have the right to modify compensation terms for overbooking, complying at all times with applicable legal provisions.