Common use of Others Clause in Contracts

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Labor Category Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 $ 62.50 $ 65.00 Desktop Application Support – Level II $ 65.00 $ 67.50 $ 70.00 Desktop Application Support – Level III $ 70.00 $ 72.50 $ 75.00 2 Server Administration Support – Level I $ 70.00 $ 72.50 $ 75.00 Server Administration Support – Level II $ 80.00 $ 80.50 $ 85.00 Server Administration Support – Level III $ 90.00 $ 92.50 $ 90.00 3 Network Administration Support – Level I $ 80.00 $ 82.50 $ 85.00 Network Administration Support – Level II $ 90.00 $ 92.50 $ 95.00 Network Administration Support – Level III $ 100.00 $ 102.00 $ 105.00 4 Other Services – Level I $ 80.00 $ 82.50 $ 85.00 Other Services – Level II $ 90.00 $ 92.50 $ 95.00 Other Services – Level III $ 100.00 $ 102.50 $ 105.00 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Labor Category Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 $ 67.50 $ 70.00 Desktop Application Support – Level II $ 70.00 $ 72.50 $ 75.00 Desktop Application Support – Level III $ 75.00 $ 77.50 $ 80.00 2 Server Administration Support – Level I $ 75.00 $ 77.50 $ 80.00 Server Administration Support – Level II $ 85.00 $ 85.50 $ 90.00 Server Administration Support – Level III $ 95.00 $ 97.50 $ 95.00 3 Network Administration Support – Level I $ 85.00 $ 87.50 $ 90.00 Network Administration Support – Level II $ 95.00 $ 97.50 $ 95.00 Network Administration Support – Level III $ 105.00 $ 107.00 $ 110.00 4 Other Services – Level I $ 85.00 $ 87.50 $ 90.00 Other Services – Level II $ 95.00 $ 97.50 $ 100.00 Other Services – Level III $ 105.00 $ 107.50 $ 110.00 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 18.20 $ 62.50 18.75 $ 65.00 19.31 Desktop Application Support – Level II $ 65.00 21.00 $ 67.50 21.63 $ 70.00 22.28 Desktop Application Support – Level III $ 70.00 25.20 $ 72.50 25.96 $ 75.00 26.73 2 Server Administration Support – Level I $ 70.00 18.20 $ 72.50 18.75 $ 75.00 19.31 Server Administration Support – Level II $ 80.00 22.40 $ 80.50 23.07 $ 85.00 23.77 Server Administration Support – Level III $ 90.00 28.00 $ 92.50 28.84 $ 90.00 29.71 3 Network Administration Support – Level I $ 80.00 19.60 $ 82.50 20.19 $ 85.00 20.79 Network Administration Support – Level II $ 90.00 29.40 $ 92.50 30.28 $ 95.00 31.19 Network Administration Support – Level III $ 100.00 39.20 $ 102.00 40.38 $ 105.00 41.59 4 Other Services – Level I $ 80.00 18.20 $ 82.50 18.75 $ 85.00 19.31 Other Services – Level II $ 90.00 25.20 $ 92.50 25.96 $ 95.00 26.73 Other Services – Level III $ 100.00 30.80 $ 102.50 31.72 $ 105.00 32.68 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 27.30 $ 67.50 28.12 $ 70.00 28.96 Desktop Application Support – Level II $ 70.00 31.50 $ 72.50 32.45 $ 75.00 33.42 Desktop Application Support – Level III $ 75.00 37.80 $ 77.50 38.93 $ 80.00 40.10 2 Server Administration Support – Level I $ 75.00 27.30 $ 77.50 28.12 $ 80.00 28.96 Server Administration Support – Level II $ 85.00 33.60 $ 85.50 34.61 $ 90.00 35.65 Server Administration Support – Level III $ 95.00 42.00 $ 97.50 43.26 $ 95.00 55.56 3 Network Administration Support – Level I $ 85.00 29.40 $ 87.50 30.28 $ 90.00 31.19 Network Administration Support – Level II $ 95.00 44.10 $ 97.50 45.42 $ 95.00 46.79 Network Administration Support – Level III $ 105.00 58.80 $ 107.00 60.56 $ 110.00 62.38 4 Other Services – Level I $ 85.00 27.30 $ 87.50 28.12 $ 90.00 28.96 Other Services – Level II $ 95.00 37.80 $ 97.50 38.93 $ 100.00 40.10 Other Services – Level III $ 105.00 46.20 $ 107.50 47.59 $ 110.00 49.01 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 $ 62.50 $ 65.00 43.57 Desktop Application Support – Level II $ 65.00 $ 67.50 $ 70.00 50.67 Desktop Application Support – Level III $ 70.00 $ 72.50 $ 75.00 57.78 2 Server Administration Support – Level I $ 70.00 $ 72.50 $ 75.00 57.68 Server Administration Support – Level II $ 80.00 $ 80.50 $ 85.00 67.06 Server Administration Support – Level III $ 90.00 $ 92.50 $ 90.00 76.44 3 Network Administration Support – Level I $ 80.00 $ 82.50 $ 85.00 57.68 Network Administration Support – Level II $ 90.00 $ 92.50 $ 95.00 67.06 Network Administration Support – Level III $ 100.00 $ 102.00 $ 105.00 76.44 4 Other Services – Level I $ 80.00 $ 82.50 $ 85.00 57.68 Other Services – Level II $ 90.00 $ 92.50 $ 95.00 67.06 Other Services – Level III $ 100.00 $ 102.50 $ 105.00 76.44 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 $ 67.50 $ 70.00 65.35 Desktop Application Support – Level II $ 70.00 $ 72.50 $ 75.00 76.01 Desktop Application Support – Level III $ 75.00 $ 77.50 $ 80.00 86.67 2 Server Administration Support – Level I $ 75.00 $ 77.50 $ 80.00 86.53 Server Administration Support – Level II $ 85.00 $ 85.50 $ 90.00 100.69 Server Administration Support – Level III $ 95.00 $ 97.50 $ 95.00 114.66 3 Network Administration Support – Level I $ 85.00 $ 87.50 $ 90.00 86.53 Network Administration Support – Level II $ 95.00 $ 97.50 $ 95.00 100.69 Network Administration Support – Level III $ 105.00 $ 107.00 $ 110.00 114.66 4 Other Services – Level I $ 85.00 $ 87.50 $ 90.00 86.53 Other Services – Level II $ 95.00 $ 97.50 $ 100.00 100.69 Other Services – Level III $ 105.00 $ 107.50 $ 110.00 114.66 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable yearye ar. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 36.78 $ 62.50 40.09 $ 65.00 41.29 Desktop Application Support – Level II $ 65.00 52.18 $ 67.50 56.88 $ 70.00 58.59 Desktop Application Support – Level III $ 70.00 59.48 $ 72.50 64.84 $ 75.00 66.78 2 Server Administration Support – Level I $ 70.00 59.48 $ 72.50 64.84 $ 75.00 66.78 Server Administration Support – Level II $ 80.00 83.48 $ 80.50 91.00 $ 85.00 93.73 Server Administration Support – Level III $ 90.00 106.58 $ 92.50 116.18 $ 90.00 119.66 3 Network Administration Support – Level I $ 80.00 59.48 $ 82.50 64.84 $ 85.00 66.78 Network Administration Support – Level II $ 90.00 67.58 $ 92.50 73.67 $ 95.00 75.88 Network Administration Support – Level III $ 100.00 83.48 $ 102.00 91.00 $ 105.00 93.73 4 Other Services – Level I $ 80.00 36.78 $ 82.50 40.09 $ 85.00 41.29 Other Services – Level II $ 90.00 52.18 $ 92.50 56.88 $ 95.00 58.59 Other Services – Level III $ 100.00 83.48 $ 102.50 91.00 $ 105.00 93.73 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 47.68 $ 67.50 51.97 $ 70.00 53.53 Desktop Application Support – Level II $ 70.00 68.38 $ 72.50 74.53 $ 75.00 76.77 Desktop Application Support – Level III $ 75.00 78.20 $ 77.50 85.24 $ 80.00 87.80 2 Server Administration Support – Level I $ 75.00 78.20 $ 77.50 85.24 $ 80.00 87.80 Server Administration Support – Level II $ 85.00 110.23 $ 85.50 120.15 $ 90.00 123.75 Server Administration Support – Level III $ 95.00 140.38 $ 97.50 153.01 $ 95.00 157.60 3 Network Administration Support – Level I $ 85.00 78.20 $ 87.50 85.24 $ 90.00 87.80 Network Administration Support – Level II $ 95.00 89.38 $ 97.50 97.42 $ 95.00 100.34 Network Administration Support – Level III $ 105.00 110.23 $ 107.00 120.15 $ 110.00 123.75 4 Other Services – Level I $ 85.00 47.68 $ 87.50 51.97 $ 90.00 53.53 Other Services – Level II $ 95.00 68.38 $ 97.50 74.53 $ 100.00 76.77 Other Services – Level III $ 105.00 110.23 $ 107.50 120.15 $ 110.00 123.75 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 55.00 $ 62.50 56.29 $ 65.00 56.19 Desktop Application Support – Level II $ 65.00 70.00 $ 67.50 71.64 $ 70.00 71.51 Desktop Application Support – Level III $ 70.00 90.00 $ 72.50 92.11 $ 75.00 91.94 2 Server Administration Support – Level I $ 70.00 80.00 $ 72.50 81.87 $ 75.00 81.73 Server Administration Support – Level II $ 80.00 100.00 $ 80.50 102.34 $ 85.00 102.16 Server Administration Support – Level III $ 90.00 130.00 $ 92.50 133.04 $ 90.00 132.81 3 Network Administration Support – Level I $ 80.00 90.00 $ 82.50 92.11 $ 85.00 91.94 Network Administration Support – Level II $ 90.00 150.00 $ 92.50 153.51 $ 95.00 153.24 Network Administration Support – Level III $ 100.00 200.00 $ 102.00 204.68 $ 105.00 204.32 4 Other Services – Level I $ 80.00 60.00 $ 82.50 61.40 $ 85.00 61.30 Other Services – Level II $ 90.00 80.00 $ 92.50 81.87 $ 95.00 81.73 Other Services – Level III $ 100.00 120.00 $ 102.50 122.81 $ 105.00 122.59 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 82.50 $ 67.50 84.44 $ 70.00 84.28 Desktop Application Support – Level II $ 70.00 105.00 $ 72.50 107.46 $ 75.00 107.27 Desktop Application Support – Level III $ 75.00 135.00 $ 77.50 138.16 $ 80.00 137.92 2 Server Administration Support – Level I $ 75.00 120.00 $ 77.50 122.81 $ 80.00 122.59 Server Administration Support – Level II $ 85.00 150.00 $ 85.50 153.51 $ 90.00 153.24 Server Administration Support – Level III $ 95.00 195.00 $ 97.50 199.56 $ 95.00 199.21 3 Network Administration Support – Level I $ 85.00 135.00 $ 87.50 138.16 $ 90.00 137.92 Network Administration Support – Level II $ 95.00 225.00 $ 97.50 230.27 $ 95.00 229.86 Network Administration Support – Level III $ 105.00 300.00 $ 107.00 307.02 $ 110.00 306.48 4 Other Services – Level I $ 85.00 90.00 $ 87.50 92.11 $ 90.00 91.94 Other Services – Level II $ 95.00 120.00 $ 97.50 122.81 $ 100.00 122.59 Other Services – Level III $ 105.00 180.00 $ 107.50 184.21 $ 110.00 183.89 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable yearye ar. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 36.78 $ 62.50 40.09 $ 65.00 41.29 Desktop Application Support – Level II $ 65.00 52.18 $ 67.50 56.88 $ 70.00 58.59 Desktop Application Support – Level III $ 70.00 59.48 $ 72.50 64.84 $ 75.00 66.78 2 Server Administration Support – Level I $ 70.00 59.48 $ 72.50 64.84 $ 75.00 66.78 Server Administration Support – Level II $ 80.00 83.48 $ 80.50 91.00 $ 85.00 93.73 Server Administration Support – Level III $ 90.00 106.58 $ 92.50 116.18 $ 90.00 119.66 3 Network Administration Support – Level I $ 80.00 59.48 $ 82.50 64.84 $ 85.00 66.78 Network Administration Support – Level II $ 90.00 67.58 $ 92.50 73.67 $ 95.00 75.88 Network Administration Support – Level III $ 100.00 83.48 $ 102.00 91.00 $ 105.00 93.73 4 Other Services – Level I $ 80.00 36.78 $ 82.50 40.09 $ 85.00 41.29 Other Services – Level II $ 90.00 52.18 $ 92.50 56.88 $ 95.00 58.59 Other Services – Level III $ 100.00 83.48 $ 102.50 91.00 $ 105.00 93.73 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 47.68 $ 67.50 51.97 $ 70.00 53.53 Desktop Application Support – Level II $ 70.00 68.38 $ 72.50 74.53 $ 75.00 76.77 Desktop Application Support – Level III $ 75.00 78.20 $ 77.50 85.24 $ 80.00 87.80 2 Server Administration Support – Level I $ 75.00 78.20 $ 77.50 85.24 $ 80.00 87.80 Server Administration Support – Level II $ 85.00 110.23 $ 85.50 120.15 $ 90.00 123.75 Server Administration Support – Level III $ 95.00 140.38 $ 97.50 153.01 $ 95.00 157.60 3 Network Administration Support – Level I $ 85.00 78.20 $ 87.50 85.24 $ 90.00 87.80 Network Administration Support – Level II $ 95.00 89.38 $ 97.50 97.42 $ 95.00 100.34 Network Administration Support – Level III $ 105.00 110.23 $ 107.00 120.15 $ 110.00 123.75 4 Other Services – Level I $ 85.00 47.68 $ 87.50 51.97 $ 90.00 53.53 Other Services – Level II $ 95.00 68.38 $ 97.50 74.53 $ 100.00 76.77 Other Services – Level III $ 105.00 110.23 $ 107.50 120.15 $ 110.00 123.75 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 69.00 $ 62.50 76.00 $ 65.00 82.00 Desktop Application Support – Level II $ 65.00 79.00 $ 67.50 87.00 $ 70.00 93.00 Desktop Application Support – Level III $ 70.00 85.00 $ 72.50 94.00 $ 75.00 101.00 2 Server Administration Support – Level I $ 70.00 108.00 $ 72.50 119.00 $ 75.00 128.00 Server Administration Support – Level II $ 80.00 118.00 $ 80.50 130.00 $ 85.00 139.00 Server Administration Support – Level III $ 90.00 128.00 $ 92.50 141.00 $ 90.00 151.00 3 Network Administration Support – Level I $ 80.00 115.00 $ 82.50 127.00 $ 85.00 136.00 Network Administration Support – Level II $ 90.00 125.00 $ 92.50 138.00 $ 95.00 148.00 Network Administration Support – Level III $ 100.00 135.00 $ 102.00 149.00 $ 105.00 160.00 4 Other Services – Level I $ 80.00 125.00 $ 82.50 138.00 $ 85.00 148.00 Other Services – Level II $ 90.00 145.00 $ 92.50 160.00 $ 95.00 171.00 Other Services – Level III $ 100.00 159.00 $ 102.50 175.00 $ 105.00 187.00 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 103.00 $ 67.50 113.00 $ 70.00 121.00 Desktop Application Support – Level II $ 70.00 118.00 $ 72.50 130.00 $ 75.00 139.00 Desktop Application Support – Level III $ 75.00 127.00 $ 77.50 140.00 $ 80.00 149.00 2 Server Administration Support – Level I $ 75.00 162.00 $ 77.50 178.00 $ 80.00 190.00 Server Administration Support – Level II $ 85.00 177.00 $ 85.50 194.00 $ 90.00 208.00 Server Administration Support – Level III $ 95.00 192.00 $ 97.50 211.00 $ 95.00 226.00 3 Network Administration Support – Level I $ 85.00 172.00 $ 87.50 189.00 $ 90.00 202.00 Network Administration Support – Level II $ 95.00 187.00 $ 97.50 205.00 $ 95.00 220.00 Network Administration Support – Level III $ 105.00 202.00 $ 107.00 222.00 $ 110.00 237.00 4 Other Services – Level I $ 85.00 187.00 $ 87.50 205.00 $ 90.00 220.00 Other Services – Level II $ 95.00 217.00 $ 97.50 238.00 $ 100.00 255.00 Other Services – Level III $ 105.00 238.00 $ 107.50 261.00 $ 110.00 280.00 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 55.00 $ 62.50 57.75 $ 65.00 19.31 Desktop Application Support – Level II $ 65.00 $ 67.50 68.25 $ 70.00 22.28 Desktop Application Support – Level III $ 70.00 75.00 $ 72.50 78.75 $ 75.00 26.73 2 Server Administration Support – Level I $ 70.00 55.00 $ 72.50 57.75 $ 75.00 19.31 Server Administration Support – Level II $ 80.00 65.00 $ 80.50 68.25 $ 85.00 23.77 Server Administration Support – Level III $ 90.00 75.00 $ 92.50 78.75 $ 90.00 29.71 3 Network Administration Support – Level I $ 80.00 55.00 $ 82.50 57.75 $ 85.00 63.53 Network Administration Support – Level II $ 90.00 65.00 $ 92.50 68.25 $ 95.00 78.08 Network Administration Support – Level III $ 100.00 75.00 $ 102.00 78.75 $ 105.00 86.63 4 Other Services – Level I $ 80.00 55.00 $ 82.50 57.75 $ 85.00 63.53 Other Services – Level II $ 90.00 65.00 $ 92.50 68.25 $ 95.00 75.08 Other Services – Level III $ 100.00 75.00 $ 102.50 78.75 $ 105.00 86.63 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 58.00 $ 67.50 60.90 $ 70.00 66.99 Desktop Application Support – Level II $ 70.00 68.00 $ 72.50 71.40 $ 75.00 78.54 Desktop Application Support – Level III $ 75.00 78.00 $ 77.50 81.90 $ 80.00 90.09 2 Server Administration Support – Level I $ 75.00 58.00 $ 77.50 60.90 $ 80.00 66.98 Server Administration Support – Level II $ 85.00 68.00 $ 85.50 71.40 $ 90.00 78.54 Server Administration Support – Level III $ 95.00 78.00 $ 97.50 81.90 $ 95.00 90.09 3 Network Administration Support – Level I $ 85.00 58.00 $ 87.50 60.90 $ 90.00 66.99 Network Administration Support – Level II $ 95.00 68.00 $ 97.50 71.40 $ 95.00 78.54 Network Administration Support – Level III $ 105.00 78.00 $ 107.00 81.90 $ 110.00 90.09 4 Other Services – Level I $ 85.00 58.00 $ 87.50 60.90 $ 90.00 66.99 Other Services – Level II $ 95.00 68.00 $ 97.50 71.40 $ 100.00 78.54 Other Services – Level III $ 105.00 78.00 $ 107.50 81.90 $ 110.00 90.09 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 64.97 $ 62.50 67.20 $ 65.00 68.34 Desktop Application Support – Level II $ 65.00 79.31 $ 67.50 82.03 $ 70.00 83.43 Desktop Application Support – Level III $ 70.00 92.81 $ 72.50 95.99 $ 75.00 97.63 2 Server Administration Support – Level I $ 70.00 52.31 $ 72.50 54.11 $ 75.00 55.03 Server Administration Support – Level II $ 80.00 66.66 $ 80.50 68.94 $ 85.00 70.11 Server Administration Support – Level III $ 90.00 81.00 $ 92.50 83.78 $ 90.00 85.20 3 Network Administration Support – Level I $ 80.00 48.09 $ 82.50 49.74 $ 85.00 50.59 Network Administration Support – Level II $ 90.00 56.53 $ 92.50 58.47 $ 95.00 59.46 Network Administration Support – Level III $ 100.00 74.25 $ 102.00 76.80 $ 105.00 78.10 4 Other Services – Level I $ 80.00 $ 82.50 $ 85.00 No Quote Other Services – Level II $ 90.00 $ 92.50 $ 95.00 No Quote Other Services – Level III $ 100.00 $ 102.50 $ 105.00 No Quote CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 64.97 $ 67.50 67.20 $ 70.00 68.34 Desktop Application Support – Level II $ 70.00 79.31 $ 72.50 82.03 $ 75.00 83.43 Desktop Application Support – Level III $ 75.00 92.91 $ 77.50 95.99 $ 80.00 97.63 2 Server Administration Support – Level I $ 75.00 52.31 $ 77.50 54.11 $ 80.00 55.03 Server Administration Support – Level II $ 85.00 66.66 $ 85.50 68.94 $ 90.00 70.11 Server Administration Support – Level III $ 95.00 81.00 $ 97.50 83.78 $ 95.00 85.20 3 Network Administration Support – Level I $ 85.00 48.09 $ 87.50 49.74 $ 90.00 50.59 Network Administration Support – Level II $ 95.00 56.53 $ 97.50 58.47 $ 95.00 59.46 Network Administration Support – Level III $ 105.00 74.25 $ 107.00 76.80 $ 110.00 78.10 4 Other Services – Level I $ 85.00 $ 87.50 $ 90.00 No Quote Other Services – Level II $ 95.00 $ 97.50 $ 100.00 No Quote Other Services – Level III $ 105.00 $ 107.50 $ 110.00 No Quote • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Labor Category Maximum Rates Services Labor Category (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 $ 62.50 $ 65.00 Desktop Application Support – Level II $ 65.00 $ 67.50 $ 70.00 Desktop Application Support – Level III $ 70.00 $ 72.50 $ 75.00 2 Server Administration Support – Level I $ 70.00 $ 72.50 $ 75.00 Server Administration Support – Level II $ 80.00 $ 80.50 $ 85.00 Server Administration Support – Level III $ 90.00 $ 92.50 $ 90.00 3 Network Administration Support – Level I $ 80.00 $ 82.50 $ 85.00 Network Administration Support – Level II $ 90.00 $ 92.50 $ 95.00 Network Administration Support – Level III $ 100.00 $ 102.00 $ 105.00 4 Other Services – Level I $ 80.00 $ 82.50 $ 85.00 Other Services – Level II $ 90.00 $ 92.50 $ 95.00 Other Services – Level III $ 100.00 $ 102.50 $ 105.00 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Labor Category Maximum Rates Services Labor Category (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 $ 67.50 $ 70.00 Desktop Application Support – Level II $ 70.00 $ 72.50 $ 75.00 Desktop Application Support – Level III $ 75.00 $ 77.50 $ 80.00 2 Server Administration Support – Level I $ 75.00 $ 77.50 $ 80.00 Server Administration Support – Level II $ 85.00 $ 85.50 $ 90.00 Server Administration Support – Level III $ 95.00 $ 97.50 $ 95.00 3 Network Administration Support – Level I $ 85.00 $ 87.50 $ 90.00 Network Administration Support – Level II $ 95.00 $ 97.50 $ 95.00 Network Administration Support – Level III $ 105.00 $ 107.00 $ 110.00 4 Other Services – Level I $ 85.00 $ 87.50 $ 90.00 Other Services – Level II $ 95.00 $ 97.50 $ 100.00 Other Services – Level III $ 105.00 $ 107.50 $ 110.00 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 69.00 $ 62.50 76.00 $ 65.00 82.00 Desktop Application Support – Level II $ 65.00 79.00 $ 67.50 87.00 $ 70.00 93.00 Desktop Application Support – Level III $ 70.00 85.00 $ 72.50 94.00 $ 75.00 101.00 2 Server Administration Support – Level I $ 70.00 108.00 $ 72.50 119.00 $ 75.00 128.00 Server Administration Support – Level II $ 80.00 118.00 $ 80.50 130.00 $ 85.00 139.00 Server Administration Support – Level III $ 90.00 128.00 $ 92.50 141.00 $ 90.00 151.00 3 Network Administration Support – Level I $ 80.00 115.00 $ 82.50 127.00 $ 85.00 136.00 Network Administration Support – Level II $ 90.00 125.00 $ 92.50 138.00 $ 95.00 148.00 Network Administration Support – Level III $ 100.00 135.00 $ 102.00 149.00 $ 105.00 160.00 4 Other Services – Level I $ 80.00 125.00 $ 82.50 138.00 $ 85.00 148.00 Other Services – Level II $ 90.00 145.00 $ 92.50 160.00 $ 95.00 171.00 Other Services – Level III $ 100.00 159.00 $ 102.50 175.00 $ 105.00 187.00 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 103.00 $ 67.50 113.00 $ 70.00 121.00 Desktop Application Support – Level II $ 70.00 118.00 $ 72.50 130.00 $ 75.00 139.00 Desktop Application Support – Level III $ 75.00 127.00 $ 77.50 140.00 $ 80.00 149.00 2 Server Administration Support – Level I $ 75.00 162.00 $ 77.50 178.00 $ 80.00 190.00 Server Administration Support – Level II $ 85.00 177.00 $ 85.50 194.00 $ 90.00 208.00 Server Administration Support – Level III $ 95.00 192.00 $ 97.50 211.00 $ 95.00 226.00 3 Network Administration Support – Level I $ 85.00 172.00 $ 87.50 189.00 $ 90.00 202.00 Network Administration Support – Level II $ 95.00 187.00 $ 97.50 205.00 $ 95.00 220.00 Network Administration Support – Level III $ 105.00 202.00 $ 107.00 222.00 $ 110.00 237.00 4 Other Services – Level I $ 85.00 187.00 $ 87.50 205.00 $ 90.00 220.00 Other Services – Level II $ 95.00 217.00 $ 97.50 238.00 $ 100.00 255.00 Other Services – Level III $ 105.00 238.00 $ 107.50 261.00 $ 110.00 280.00 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 55.00 $ 62.50 57.75 $ 65.00 19.31 Desktop Application Support – Level II $ 65.00 $ 67.50 68.25 $ 70.00 22.28 Desktop Application Support – Level III $ 70.00 75.00 $ 72.50 78.75 $ 75.00 26.73 2 Server Administration Support – Level I $ 70.00 55.00 $ 72.50 57.75 $ 75.00 19.31 Server Administration Support – Level II $ 80.00 65.00 $ 80.50 68.25 $ 85.00 23.77 Server Administration Support – Level III $ 90.00 75.00 $ 92.50 78.75 $ 90.00 29.71 3 Network Administration Support – Level I $ 80.00 55.00 $ 82.50 57.75 $ 85.00 63.53 Network Administration Support – Level II $ 90.00 65.00 $ 92.50 68.25 $ 95.00 78.08 Network Administration Support – Level III $ 100.00 75.00 $ 102.00 78.75 $ 105.00 86.63 4 Other Services – Level I $ 80.00 55.00 $ 82.50 57.75 $ 85.00 63.53 Other Services – Level II $ 90.00 65.00 $ 92.50 68.25 $ 95.00 75.08 Other Services – Level III $ 100.00 75.00 $ 102.50 78.75 $ 105.00 86.63 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 58.00 $ 67.50 60.90 $ 70.00 66.99 Desktop Application Support – Level II $ 70.00 68.00 $ 72.50 71.40 $ 75.00 78.54 Desktop Application Support – Level III $ 75.00 78.00 $ 77.50 81.90 $ 80.00 90.09 2 Server Administration Support – Level I $ 75.00 58.00 $ 77.50 60.90 $ 80.00 66.98 Server Administration Support – Level II $ 85.00 68.00 $ 85.50 71.40 $ 90.00 78.54 Server Administration Support – Level III $ 95.00 78.00 $ 97.50 81.90 $ 95.00 90.09 3 Network Administration Support – Level I $ 85.00 58.00 $ 87.50 60.90 $ 90.00 66.99 Network Administration Support – Level II $ 95.00 68.00 $ 97.50 71.40 $ 95.00 78.54 Network Administration Support – Level III $ 105.00 78.00 $ 107.00 81.90 $ 110.00 90.09 4 Other Services – Level I $ 85.00 58.00 $ 87.50 60.90 $ 90.00 66.99 Other Services – Level II $ 95.00 68.00 $ 97.50 71.40 $ 100.00 78.54 Other Services – Level III $ 105.00 78.00 $ 107.50 81.90 $ 110.00 90.09 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 35.00 $ 62.50 37.10 $ 65.00 37.84 Desktop Application Support – Level II $ 65.00 48.00 $ 67.50 50.88 $ 70.00 51.90 Desktop Application Support – Level III $ 70.00 75.00 $ 72.50 79.50 $ 75.00 81.09 2 Server Administration Support – Level I $ 70.00 38.00 $ 72.50 40.28 $ 75.00 41.09 Server Administration Support – Level II $ 80.00 60.00 $ 80.50 63.60 $ 85.00 64.87 Server Administration Support – Level III $ 90.00 80.00 $ 92.50 84.80 $ 90.00 86.50 3 Network Administration Support – Level I $ 80.00 38.00 $ 82.50 40.28 $ 85.00 41.09 Network Administration Support – Level II $ 90.00 60.00 $ 92.50 63.60 $ 95.00 64.87 Network Administration Support – Level III $ 100.00 80.00 $ 102.00 84.40 $ 105.00 86.50 4 Other Services – Level I $ 80.00 35.00 $ 82.50 37.00 $ 85.00 37.84 Other Services – Level II $ 90.00 65.00 $ 92.50 58.30 $ 95.00 59.47 Other Services – Level III $ 100.00 $ 102.50 106.00 $ 105.00 108.12 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 52.50 $ 67.50 95.00 $ 70.00 95.00 Desktop Application Support – Level II $ 70.00 72.00 $ 72.50 95.00 $ 75.00 95.00 Desktop Application Support – Level III $ 75.00 112.50 $ 77.50 95.00 $ 80.00 95.00 2 Server Administration Support – Level I $ 75.00 57.00 $ 77.50 105.00 $ 80.00 105.00 Server Administration Support – Level II $ 85.00 105.00 $ 85.50 105.00 $ 90.00 105.00 Server Administration Support – Level III $ 95.00 105.00 $ 97.50 105.00 $ 95.00 105.00 3 Network Administration Support – Level I $ 85.00 57.00 $ 87.50 60.42 $ 90.00 61.63 Network Administration Support – Level II $ 95.00 90.00 $ 97.50 95.40 $ 95.00 97.31 Network Administration Support – Level III $ 105.00 120.00 $ 107.00 127.20 $ 110.00 129.74 4 Other Services – Level I $ 85.00 52.50 $ 87.50 55.65 $ 90.00 56.76 Other Services – Level II $ 95.00 82.50 $ 97.50 87.45 $ 100.00 89.20 Other Services – Level III $ 105.00 150.00 $ 107.50 159.00 $ 110.00 162.18 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 95 $ 62.50 95 $ 65.00 95 Desktop Application Support – Level II $ 65.00 95 $ 67.50 95 $ 70.00 95 Desktop Application Support – Level III $ 70.00 95 $ 72.50 95 $ 75.00 95 2 Server Administration Support – Level I $ 70.00 105 $ 72.50 105 $ 75.00 105 Server Administration Support – Level II $ 80.00 105 $ 80.50 105 $ 85.00 105 Server Administration Support – Level III $ 90.00 105 $ 92.50 105 $ 90.00 105 3 Network Administration Support – Level I $ 80.00 95 $ 82.50 95 $ 85.00 95 Network Administration Support – Level II $ 90.00 95 $ 92.50 95 $ 95.00 95 Network Administration Support – Level III $ 100.00 95 $ 102.00 95 $ 105.00 95 4 Other Services – Level I $ 80.00 95 $ 82.50 95 $ 85.00 95 Other Services – Level II $ 90.00 95 $ 92.50 95 $ 95.00 95 Other Services – Level III $ 100.00 95 $ 102.50 95 $ 105.00 95 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 95 $ 67.50 95 $ 70.00 95 Desktop Application Support – Level II $ 70.00 95 $ 72.50 95 $ 75.00 95 Desktop Application Support – Level III $ 75.00 95 $ 77.50 95 $ 80.00 95 2 Server Administration Support – Level I $ 75.00 105 $ 77.50 105 $ 80.00 105 Server Administration Support – Level II $ 85.00 105 $ 85.50 105 $ 90.00 105 Server Administration Support – Level III $ 95.00 105 $ 97.50 105 $ 95.00 105 3 Network Administration Support – Level I $ 85.00 95 $ 87.50 95 $ 90.00 95 Network Administration Support – Level II $ 95.00 95 $ 97.50 95 $ 95.00 95 Network Administration Support – Level III $ 105.00 95 $ 107.00 95 $ 110.00 95 4 Other Services – Level I $ 85.00 95 $ 87.50 95 $ 90.00 95 Other Services – Level II $ 95.00 95 $ 97.50 95 $ 100.00 95 Other Services – Level III $ 105.00 95 $ 107.50 95 $ 110.00 95 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 35.00 $ 62.50 37.10 $ 65.00 37.84 Desktop Application Support – Level II $ 65.00 48.00 $ 67.50 50.88 $ 70.00 51.90 Desktop Application Support – Level III $ 70.00 75.00 $ 72.50 79.50 $ 75.00 81.09 2 Server Administration Support – Level I $ 70.00 38.00 $ 72.50 40.28 $ 75.00 41.09 Server Administration Support – Level II $ 80.00 60.00 $ 80.50 63.60 $ 85.00 64.87 Server Administration Support – Level III $ 90.00 80.00 $ 92.50 84.80 $ 90.00 86.50 3 Network Administration Support – Level I $ 80.00 38.00 $ 82.50 40.28 $ 85.00 41.09 Network Administration Support – Level II $ 90.00 60.00 $ 92.50 63.60 $ 95.00 64.87 Network Administration Support – Level III $ 100.00 80.00 $ 102.00 84.40 $ 105.00 86.50 4 Other Services – Level I $ 80.00 35.00 $ 82.50 37.00 $ 85.00 37.84 Other Services – Level II $ 90.00 65.00 $ 92.50 58.30 $ 95.00 59.47 Other Services – Level III $ 100.00 $ 102.50 106.00 $ 105.00 108.12 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Labor Category Proposed Maximum Rates Services (Rate Card) Initial Period ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 52.50 $ 67.50 95.00 $ 70.00 95.00 Desktop Application Support – Level II $ 70.00 72.00 $ 72.50 95.00 $ 75.00 95.00 Desktop Application Support – Level III $ 75.00 112.50 $ 77.50 95.00 $ 80.00 95.00 2 Server Administration Support – Level I $ 75.00 57.00 $ 77.50 105.00 $ 80.00 105.00 Server Administration Support – Level II $ 85.00 105.00 $ 85.50 105.00 $ 90.00 105.00 Server Administration Support – Level III $ 95.00 105.00 $ 97.50 105.00 $ 95.00 105.00 3 Network Administration Support – Level I $ 85.00 57.00 $ 87.50 60.42 $ 90.00 61.63 Network Administration Support – Level II $ 95.00 90.00 $ 97.50 95.40 $ 95.00 97.31 Network Administration Support – Level III $ 105.00 120.00 $ 107.00 127.20 $ 110.00 129.74 4 Other Services – Level I $ 85.00 52.50 $ 87.50 55.65 $ 90.00 56.76 Other Services – Level II $ 95.00 82.50 $ 97.50 87.45 $ 100.00 89.20 Other Services – Level III $ 105.00 150.00 $ 107.50 159.00 $ 110.00 162.18 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.

Others. The preferred method of tracking maintenance activities and schedules, and performance metrics (e.g., timeliness of response to trouble calls or open trouble tickets) is LAUSD’s Remedy on Demand. Upon execution of the contract the contractor and LAUSD’s IT Customer Services staff will coordinate a method of contact for service that will leverage the LAUSD Remedy on Demand. ITD and LAUSD rules, policies, and regulations supersede rules, polices, and regulations that are defined in this document. No changes to the physical network, or to the network configuration, will occur and no additions to the network will negatively impact the existing network. END OF STATEMENT OF WORK LOS ANGELES UNIFIED SCHOOL DISTRICT CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Normal Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 60.00 18.20 $ 62.50 18.75 $ 65.00 19.31 Desktop Application Support – Level II $ 65.00 21.00 $ 67.50 21.63 $ 70.00 22.28 Desktop Application Support – Level III $ 70.00 25.20 $ 72.50 25.96 $ 75.00 26.73 2 Server Administration Support – Level I $ 70.00 18.20 $ 72.50 18.75 $ 75.00 19.31 Server Administration Support – Level II $ 80.00 22.40 $ 80.50 23.07 $ 85.00 23.77 Server Administration Support – Level III $ 90.00 28.00 $ 92.50 28.84 $ 90.00 29.71 3 Network Administration Support – Level I $ 80.00 19.60 $ 82.50 20.19 $ 85.00 20.79 Network Administration Support – Level II $ 90.00 29.40 $ 92.50 30.28 $ 95.00 31.19 Network Administration Support – Level III $ 100.00 39.20 $ 102.00 40.38 $ 105.00 41.59 4 Other Services – Level I $ 80.00 18.20 $ 82.50 18.75 $ 85.00 19.31 Other Services – Level II $ 90.00 25.20 $ 92.50 25.96 $ 95.00 26.73 Other Services – Level III $ 100.00 30.80 $ 102.50 31.72 $ 105.00 32.68 CONTRACTOR RATE SCHEDULE Below are fully burdened hourly rates for the different types of resources. The fully burdened not to exceed (NTE) hourly labor rates are inclusive of direct labor cost, overhead, general and administrative (G&A), travel expenses, and profit. The fully burdened not to exceed (NTE) labor rates shall be fixed for the duration of each applicable year. Levels of Experience Level I: 1 – 4 years of experience Level II: 5 – 7 years of experience Level III: 8+ years of experience Extended Coverage Support Hours Proposed Maximum Rates Labor Category Maximum Rates Services (Rate Card) Initial Option 1 Option 2 Period ($ per ($ per ($ per hour) Option 1 ($ per hour) Option 2 ($ per hour) 1 Desktop Application Support – Level I $ 65.00 27.30 $ 67.50 28.12 $ 70.00 28.96 Desktop Application Support – Level II $ 70.00 31.50 $ 72.50 32.45 $ 75.00 33.42 Desktop Application Support – Level III $ 75.00 37.80 $ 77.50 38.93 $ 80.00 40.10 2 Server Administration Support – Level I $ 75.00 27.30 $ 77.50 28.12 $ 80.00 28.96 Server Administration Support – Level II $ 85.00 33.60 $ 85.50 34.61 $ 90.00 35.65 Server Administration Support – Level III $ 95.00 42.00 $ 97.50 43.26 $ 95.00 55.56 3 Network Administration Support – Level I $ 85.00 29.40 $ 87.50 30.28 $ 90.00 31.19 Network Administration Support – Level II $ 95.00 44.10 $ 97.50 45.42 $ 95.00 46.79 Network Administration Support – Level III $ 105.00 58.80 $ 107.00 60.56 $ 110.00 62.38 4 Other Services – Level I $ 85.00 27.30 $ 87.50 28.12 $ 90.00 28.96 Other Services – Level II $ 95.00 37.80 $ 97.50 38.93 $ 100.00 40.10 Other Services – Level III $ 105.00 46.20 $ 107.50 47.59 $ 110.00 49.01 • LAUSD Ethics Office Ask Ethics: (000) 000-0000 xxxx://xxxxxx.xxxxx.xxx/ LAUSD Ethics Office xxx.xxxxx.xxx/xxxxxx Ask Ethics: (000) 000-0000 Building Trust Inside and Out LOS ANGELES UNIFIED SCHOOL DISTRICT Contractor Code of Conduct (adopted 11/02, revision effective 11/06) Building Trust Inside and Out Preamble Los Angeles Unified School District’s Contractor Code of Conduct was adopted to enhance public trust and confidence in the integrity of LAUSD’s decision-making process. This Code is premised on three concepts: • Ethical and responsible use of scarce public tax dollars is a critical underpinning of effective government • Contracting integrity and quality of service are the shared responsibilities of LAUSD and our Contractors • Proactive and transparent management of potential ethics concerns improves public confidence This Code sets forth the ethical standards and requirements that all Contractors and their Representatives shall adhere to in their dealings with or on behalf of LAUSD. Failure to meet these standards could result in sanctions including, but not limited to, voidance of current or future contracts.